ForgeRock and Microsoft Entra ID are leading identity management solutions. Microsoft Entra ID seems to have the upper hand due to its scalability, ease of use, and cost-effectiveness based on user reviews.
Features: ForgeRock is praised for extensive customization options, seamless integration with various systems, and strong support. Microsoft Entra ID is recognized for comprehensive scalability, advanced security features, and a robust feature set favored by larger enterprises.
Room for Improvement: ForgeRock could improve its setup documentation, user training materials, and user interface complexity. Microsoft Entra ID needs more intuitive navigation, clearer error messaging, and additional user training resources.
Ease of Deployment and Customer Service: ForgeRock requires significant time and technical expertise to deploy, but users appreciate the support during this process. Microsoft Entra ID has a quicker deployment process with users finding its customer service responsive and effective.
Pricing and ROI: ForgeRock has higher initial setup costs but provides a good long-term return on investment due to its flexibility. Microsoft Entra ID is more cost-effective initially, and users report a significant ROI due to its feature set and scalability.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
The actual support when you get to that level is a ten out of ten.
I would rate Microsoft technical support as a seven out of ten.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
The frequent changes in branding cause confusion among customers who struggle to keep track of product names and functions.
They are lower than some of their competitors.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
The stability of the solution is very high at 99.999%.
The stability of the solution is good with a rating of eight out of ten.
Technically, the product does everything one would expect from an identity and access management platform.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
The main valuable feature is the integration into a single console, which includes authentication service and endpoint security.
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.
With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.
ForgeRock Benefits and Key Features
Reviews from Real Users
ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.
PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”
Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."
Microsoft Entra ID is used for extending on-premises Active Directory to the cloud, managing application access, enabling multi-factor authentication, and single sign-on. It facilitates policy enforcement and secure access, ensuring centralized identity management across cloud and on-premises resources.
Organizations utilize Microsoft Entra ID for robust user and group management, identity synchronization, and conditional access. Its seamless integration with third-party apps, scalability, and support for remote work make it a preferred choice. The admin center streamlines identity and access tasks, enhancing efficiency and security with features like privileged identity management and audit logs.
What are the key features of Microsoft Entra ID?Microsoft Entra ID implementation varies across industries. Tech firms leverage it for secure, scalable access management, while healthcare organizations utilize its identity protection features to safeguard patient data. Educational institutions adopt Entra ID for streamlined user management and policy enforcement, ensuring secure access for students and staff across on-premises and cloud resources.
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