ForgeRock vs Microsoft Entra ID comparison

Ping Identity and Microsoft are both solutions in the Identity Management (IM) category. Ping Identity is ranked #13 with an average rating of 8.5, while Microsoft is ranked #1 with an average rating of 8.7. Ping Identity holds a 4.5% mindshare in IAM, compared to Microsoft’s 12.5% mindshare. Additionally, 92% of Ping Identity users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

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Executive SummaryUpdated on Aug 11, 2024

ForgeRock and Microsoft Entra ID are leading identity management solutions. Microsoft Entra ID seems to have the upper hand due to its scalability, ease of use, and cost-effectiveness based on user reviews.

Features: ForgeRock is praised for extensive customization options, seamless integration with various systems, and strong support. Microsoft Entra ID is recognized for comprehensive scalability, advanced security features, and a robust feature set favored by larger enterprises.

Room for Improvement: ForgeRock could improve its setup documentation, user training materials, and user interface complexity. Microsoft Entra ID needs more intuitive navigation, clearer error messaging, and additional user training resources.

Ease of Deployment and Customer Service: ForgeRock requires significant time and technical expertise to deploy, but users appreciate the support during this process. Microsoft Entra ID has a quicker deployment process with users finding its customer service responsive and effective.

Pricing and ROI: ForgeRock has higher initial setup costs but provides a good long-term return on investment due to its flexibility. Microsoft Entra ID is more cost-effective initially, and users report a significant ROI due to its feature set and scalability.

To learn more, read our detailed ForgeRock vs. Microsoft Entra ID Report (Updated: April 2025).

Buyer's Guide

ForgeRock vs. Microsoft Entra ID

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Omada Identity

Mindshare comparison

As of April 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.3%, down from 3.4% compared to the previous year. The mindshare of ForgeRock is 4.5%, down from 5.4% compared to the previous year. The mindshare of Microsoft Entra ID is 12.5%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM)

Featured Reviews

Pernilla Hulth

IAM Project Manager (Independent) at a retailer with 10,001+ employees

The interface is easy to use and gives you a solid overview

The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

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Trisha Bhola

Senior Associate at Cognizant

It's easier to customize and maintain our code

I worked on two different projects based on ForgeRock, and both are automated deployments. One is a UI-based deployment. It's an automated process using some scripts. The deployments are done through Octopus, so it's also automated. We first deploy the essential components of AM and then implement additional configurations like Amster Imports. After that, we import all the SAML Federation data and add some certificates. We have two teams of five and three team members working on the different deployment processes. One is working on the dev side, another is looking at the higher environment, and one is managing the data. In another project, I'm the only developer. We also deploy on the dev environments so that anyone can test new features, configurations, and client requirements. They can test it on the dev environment, but a team of four people manages higher environments. The Access Management component involves the most customization, which takes around 15 to 20 minutes because of the need to import the Amster configuration. If another deployment is simultaneously happening, it may be a little slower and take around 30 minutes. The other components, like the user data stores, take about five to seven minutes. It's another five to 10 minutes for Identity Management. After deployment, the maintenance is mostly checking for security vulnerabilities. If ForgeRock shares security vulnerabilities or advisories, we check to see if there is something inside we need to maintain. Other than that, we just install updates when they add features each month.

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Aaron Liang

System engineer at a energy/utilities company with 501-1,000 employees

Has significantly improved secure access to applications and resources in our environment

Microsoft Entra ID has helped by simplifying our management of permissions for APIs. We are not directly exposing credentials, as we use tokens instead. It has made management easier and more secure, especially in a multi-user environment. The implementation of Microsoft Entra ID significantly improved secure access to applications and resources in our environment, primarily through the widespread use of single-sign-on. Managing API permissions became much easier, as application registration often involves calling an API to utilize services without directly exposing credentials, relying instead on token-based authentication. This streamlined approach benefits end-users by simplifying access while remaining transparent to them. Ultimately, my role focuses on ensuring a smooth and user-friendly experience, even if the underlying technology remains unseen by the end-users. Our company strongly emphasizes passwordless authentication, primarily through device-bound passkeys in Microsoft Authenticator. While administrators with high-privileged accounts utilize YubiKeys and passwords for tasks like accessing Microsoft Graph, we are actively transitioning all other users towards passwordless methods such as Windows Hello biometrics. This approach streamlines authentication and enhances security. Though initial deployment in 2022 presented challenges due to hardware limitations and the lingering effects of the COVID-19 pandemic, the technology has significantly improved and provides a simple and effective user experience.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."

"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."

"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."

"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."

"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."

"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."

"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."

"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."

More Omada Identity pros

"The most valuable features are that it is easy to manage and it's stable."

"Easy to customize and adaptable to any environment."

"We create and define the permissions and configurations for the users."

"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."

"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."

"The product is easy to use in a development environment."

"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."

"I like the intelligent authentication feature."

More ForgeRock pros

"One of the most important is the Conditional Access. It helps affect a Zero Trust strategy positively."

"Entra ID provides an excellent overview of the applications and the options applied to them."

"The centralized management feature is very valuable."

"Single sign-on provides flexibility and helps because users don't want to remember so many passwords when logging in. It's a major feature. Once you log in, you have access to all the applications. It also enables us to provide backend access controls to our users, especially when it comes to groups, as we are trying to normalize things."

"For some applications, it's not only working for authentication but it's also being used to apply roles for users. From the management perspective, it's much better to have this because in the past we constantly needed to go into the console of the different solutions and create or delete users or modify their roles and permissions. Now, with Azure Active Directory, we can do that from a single point. That makes our management model much easier."

"We have not had any formal issues with scalability."

"Microsoft Entra ID has streamlined and centralized our device management and threat response processes."

"Configuring the domain and setting it up in the Azure portal is just three clicks to be honest."

More Microsoft Entra ID pros

Cons

"The Omada support response time has room for improvement."

"The web GUI can be improved."

"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."

"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."

"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."

"The reporting and importing have room for improvement."

"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."

"Functionality and usability could be improved."

More Omada Identity cons

"In an upcoming release, the solution could improve by limiting the need to do customizations."

"The product's customization is a bit complicated."

"The identity management model needs a bit of improvement."

"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."

"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."

"The solution's deployment should be made easier."

"Automatic Deployment needs improvement. it could be made easier."

"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."

More ForgeRock cons

"The transition from on-prem Active Directory to the Azure Cloud was difficult because there aren't group policy objectives. This is handled differently in the Azure cloud environment."

"I rate Microsoft support five out of 10. It's just okay."

"I would like to be able to authenticate Wi-Fi users using the Azure ID"

"Entra could be improved by enhancing self-service options for end users, such as making password reset options more accessible. This would simplify the user experience for end users."

"Better deployment management and visibility functionality would be helpful."

"There are some features, where if you want to access them, then you need to make use of PowerShell. If someone is not really versed in PowerShell scripting, then they would definitely have issues using some of those features in Azure Active Directory."

"Some systems do not integrate very well with Azure AD. We thought of going for Okta, but later on we were able to achieve it, but not the way we wanted. It was not as easy as we thought it would be. The integration was not very seamless."

"Transitioning to the cloud is very difficult. They need the training to make it easier."

More Microsoft Entra ID cons

Pricing and Cost Advice

"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."

"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."

"Omada Identity is competitively priced and delivers good value for our money."

"They are positioned at a good price point. They are lower than some of their competitors."

"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."

"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."

"Omada continues to be very competitive on pricing, especially on the Omada cloud product."

"Omada is expensive."

More Omada Identity pricing and cost advice

"ForgeRock is an expensive solution."

"ForgeRock's pricing is more competitive than other products."

"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."

"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."

"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."

"The pricing of the solution is fair but I do not have the full details."

"It's a bit pricey and could be more competitive."

"Its price is comparable to other products in the market."

"The solution has three types of tiers: E1 has very basic features. You get limited stuff in E2 and cannot have Office 360 associated with it. E3 is on the costly side and has all the features."

"Entra ID is not too bad, but Microsoft licensing generally is insane. Most customers normally buy a bundle license with Microsoft 365, E3, or E5. Out of our 2,000 customers, for 99.9% of our customers, the Entra ID license that they are getting through the part of that would be sufficient. There are some more advanced ones that give you a bit more functionality, but we probably have not had a customer for that. We do not even internally use that ourselves. When you buy the Entra ID license on its own, it is probably three or four pounds. You just get it included in the license."

"The price is affordable, and we pay around $100 per month."

"Azure AD has four licensing options- Free, Office 365 apps, Premium P1, and Premium P2. The free option has a limited number of identities and features, and the Office 365 version comes included in several Office 365 subscriptions. With the P1 and P2 licenses, we get all the freeware features plus additional security features, but these come at a higher price. The base price for P1 and P2 is $6 and $9 per user per month, respectively."

"The solution can be cheaper."

"The pricing depends on the use case and can be negotiated based on volume."

"For you to make use of some of the security features, you need to upgrade your licenses. If it is possible, could they just make some features free? For instance, for the Condition Access policy, you need to set that up and be on Azure AD P2 licensing. So if they could make it free or reduce the licensing for small businesses, that would be cool, as I believe security is for everyone."

"We pay a yearly license. Licenses are very expensive."

More Microsoft Entra ID pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Government

Financial Services Firm

24%

Computer Software Company

12%

Insurance Company

Manufacturing Company

Educational Organization

32%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Omada Identity Cloud?

As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...

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What is your experience regarding pricing and costs for Omada Identity Cloud?

They are positioned at a good price point. They are lower than some of their competitors.

See all answers

What needs improvement with Omada Identity Cloud?

The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...

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What do you like most about ForgeRock?

The most valuable features of ForgeRock are social login and data protection.

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What is your experience regarding pricing and costs for ForgeRock?

Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock a...

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What needs improvement with ForgeRock?

In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't t...

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How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...

See all answers

What do you like most about Azure Active Directory?

It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. W...

See all answers

What is your experience regarding pricing and costs for Azure Active Directory?

Microsoft Entra ID is reportedly quite expensive for each user regarding security features. The renewal cost is parti...

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Comparisons

SailPoint Identity Security Cloud vs Omada Identity

Compared 31% of the time

Saviynt vs Omada Identity

Compared 17% of the time

One Identity Manager vs Omada Identity

Compared 7% of the time

SAP Identity Management vs Omada Identity

Compared 6% of the time

Ping Identity Platform vs Omada Identity

Compared 4% of the time

More Omada Identity Competitors

SailPoint Identity Security Cloud vs ForgeRock

Compared 12% of the time

Ping Identity Platform vs ForgeRock

Compared 9% of the time

Symantec Siteminder vs ForgeRock

Compared 8% of the time

Auth0 vs ForgeRock

Compared 8% of the time

Veza vs ForgeRock

Compared 5% of the time

More ForgeRock Competitors

Microsoft Intune vs Microsoft Entra ID

Compared 11% of the time

Google Cloud Identity vs Microsoft Entra ID

Compared 10% of the time

Okta Workforce Identity vs Microsoft Entra ID

Compared 9% of the time

Auth0 vs Microsoft Entra ID

Compared 6% of the time

Fortinet FortiToken vs Microsoft Entra ID

Compared 2% of the time

More Microsoft Entra ID Competitors

Product Reports

Buyer's Guide

Omada Identity

March 2025

Download Omada Identity product report

Buyer's Guide

ForgeRock

April 2025

Download ForgeRock product report

Buyer's Guide

Microsoft Entra ID

March 2025

Download Microsoft Entra ID product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

ForgeRock Identity Platform, ForgeRock OpenIDM

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator

Interactive Demo

Demo not available

Omada

Demo not available

Ping Identity

Microsoft

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

Omada

ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

ForgeRock Benefits and Key Features

Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.
Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.
Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

Reviews from Real Users

ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

Ping Identity

Microsoft Entra ID is used for extending on-premises Active Directory to the cloud, managing application access, enabling multi-factor authentication, and single sign-on. It facilitates policy enforcement and secure access, ensuring centralized identity management across cloud and on-premises resources.

Organizations utilize Microsoft Entra ID for robust user and group management, identity synchronization, and conditional access. Its seamless integration with third-party apps, scalability, and support for remote work make it a preferred choice. The admin center streamlines identity and access tasks, enhancing efficiency and security with features like privileged identity management and audit logs.

What are the key features of Microsoft Entra ID?

Single Sign-On: Simplifies user access to multiple applications with one login.
Multifactor Authentication: Enhances security by requiring additional verification.
Conditional Access: Establishes policies that determine how users' access cloud apps.
Integration: Easily integrates with various third-party applications.
User Identity Protection: Safeguards user identities from threats.
Privileged Identity Management: Manages elevated access to sensitive resources.
Audit Logs: Provides thorough activity logs for oversight and compliance.

What benefits should users look for in Microsoft Entra ID reviews?

Enhanced Security: Offers strong multifactor authentication and identity protection.
Administrative Efficiency: Simplifies identity and access management tasks.
Scalability: Supports growing user bases and remote work environments.
Integration Capabilities: Compatible with numerous third-party applications.
User-Friendly Interface: Makes managing user identities straightforward.

Microsoft Entra ID implementation varies across industries. Tech firms leverage it for secure, scalable access management, while healthcare organizations utilize its identity protection features to safeguard patient data. Educational institutions adopt Entra ID for streamlined user management and policy enforcement, ensuring secure access for students and staff across on-premises and cloud resources.

Microsoft

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.

Buyer's Guide

ForgeRock vs. Microsoft Entra ID

April 2025

Free Report: ForgeRock vs. Microsoft Entra ID

Find out what your peers are saying about ForgeRock vs. Microsoft Entra ID and other solutions. Updated: April 2025.

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