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Omada Identity vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Ranking in User Provisioning Software
4th
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
54
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (6th), Identity Governance Administration (IGA) (3rd)
SAP Identity Management
Ranking in User Provisioning Software
7th
Ranking in Identity Management (IM)
14th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.5%, up from 3.4% compared to the previous year. The mindshare of SAP Identity Management is 2.6%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Omada Identity3.5%
SAP Identity Management2.6%
Other93.9%
Identity Management (IM)
 

Featured Reviews

Lars Henrik Jensen - PeerSpot reviewer
Lead Cyber Security Architect at Ernst & Young
Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes
The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"Omada Identity has helped us consolidate solutions for access management as they provide access request concepts, access reviews, and different types of access reviews that can be used."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"With SAP IDM we have stopped manually managing all changes in user accounts after his/her transferring between organizational units."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
"NW IDM is extremely flexible, and with a small amount of effort you can integrate the basic provisioning for most of the commonly used modern systems."
"The most valuable feature is the user experience for managing information."
"I find it an excellent tool for data synchronization and cleansing."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"It provides basic automatic user administration and role provisioning to save time."
 

Cons

"Omada's reporting functionality is limited and could benefit from greater customization."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"If I had to name one thing, it would be the user interface (UI)."
"The user interface should have a more flexible design, where you can change it to your requirement."
"I chose a rating of eight out of ten for Omada Identity mainly due to the single sign-on functionality being the only aspect I feel could be better."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"The product needs better UI customization and the administration console is outdated in this version."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
"I have encountered issues with the host authentication feature."
"SAP Identity Management can improve risk analysis and authority checks."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
 

Pricing and Cost Advice

"Omada continues to be very competitive on pricing, especially on the Omada cloud product."
"It is licensed per managed user per year."
"The pricing is okay."
"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."
"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."
"While Omada Identity carries a premium price tag, it proves to be cost-effective."
"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"The licensing cost varies depending on the specific requirements and deployment size."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
8%
Government
6%
Manufacturing Company
14%
Energy/Utilities Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise44
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs.
What is your experience regarding pricing and costs for Omada Identity Cloud?
My experience with pricing, setup cost, and licensing is that I think they are the same as all the competitors. It would be great if they gave more insight into the real costs because that is typic...
What needs improvement with Omada Identity Cloud?
Omada Identity can always be improved. It has an ideas portal for customers and partners. Since we are a partner, we have been providing them with positive insights on improvements. I would love to...
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Omada Identity vs. SAP Identity Management and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.