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Microsoft Entra ID vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Identity Management (IM)
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
276
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
SAP Identity Management
Ranking in Identity Management (IM)
16th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th)
 

Mindshare comparison

As of May 2026, in the Identity Management (IM) category, the mindshare of Microsoft Entra ID is 6.9%, down from 13.2% compared to the previous year. The mindshare of SAP Identity Management is 2.3%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID6.9%
SAP Identity Management2.3%
Other90.8%
Identity Management (IM)
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you are familiar with Microsoft, this is the product to use."
"For some applications, it's not only working for authentication but it's also being used to apply roles for users. From the management perspective, it's much better to have this because in the past we constantly needed to go into the console of the different solutions and create or delete users or modify their roles and permissions. Now, with Azure Active Directory, we can do that from a single point. That makes our management model much easier."
"The ability to offer employees access to any platform, including private PCs and tablets, has been a game-changer."
"Entra has made it easy to manage identity and access by integrating with all Microsoft services."
"The performance is good."
"It is a very good product and I plan to keep using it because it is very easy to manage."
"The user-friendliness of Microsoft Entra ID is what I appreciate the most; everything is organized, simple, and straightforward, and even new technicians can come into it and know what they're looking for, making it the main housing unit for everything that I do in my role."
"Azure AD has features that have helped improve our security posture."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"There is definitely ROI because we use this as our enterprise-wide SSO solution."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"The most valuable feature is the user experience for managing information."
 

Cons

"One area where it can improve is connectivity with other systems."
"My main concern is the occasional lack of documentation and the frequency of changes, which can make feature location challenging."
"The support could be better. Lately, they sort of dropped off a bit in terms of quality."
"Microsoft's technical support needs to be improved. It's a bit bureaucratic, to put it in one word."
"The custom role creation function could be improved as it's somewhat tricky to use."
"I would like to see Microsoft communicate how they intend to manage legacy applications. Right now, you still have to deploy a hosted domain server (which comes at an extra cost) if you have a legacy application that cannot sync properly with the enterprise applications and the modern applications."
"In terms of connecting the web application, there is technology for single sign-on. When we use it, the solution opens very slowly. It might be a bandwidth issue, and some content will not work on that portal."
"To improve Microsoft Entra ID, I think on the left navigation bar when you actually open Entra, there is a button that you need to click to make every option available for that tab open, so you always need to click that button, which is an arrow facing upward and an arrow facing downward."
"There are also some issues with the UI, the ACLs and performance - depending on the configuration and Identity DB size."
"Research and marketing need to be improved."
"The standard one is not friendly and very time-consuming for elementary operation."
"SAP Identity Management can improve risk analysis and authority checks."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
"SAP Identity Management can improve risk analysis and authority checks."
 

Pricing and Cost Advice

"We are always looking for better pricing."
"The price of Azure Active Directory and Amazon AWS, are almost the same, but most people prefer Amazon AWS because they find it's a little cheaper to some extent and an easier platform to use."
"The solution was fairly priced the last time I checked the costs."
"Be sure: You know your userbase, e.g., how many users you have. You choose the right license and model that suit your business requirements."
"It comes free with the Microsoft account. We have a yearly agreement, and all products are covered under it."
"MFA and P2 licenses for two Azures for fully-enabled scenarios and features cost a lot of money. This is where Okta is trying to get the prices down."
"The solution costs us 60,000 Rupees annually, just over $700, and there are no additional costs."
"The product is relatively affordable, especially compared to Okta, a pricey solution."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"The licensing cost varies depending on the specific requirements and deployment size."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Government
8%
Computer Software Company
8%
Manufacturing Company
13%
Energy/Utilities Company
8%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise41
Large Enterprise161
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
My experience with pricing, setup cost, and licensing is that going through and being able to use these things is always part of delivering an M365 bundle, so I don't think the experience is great ...
What needs improvement with Azure Active Directory?
Microsoft Entra ID can be improved by open-sourcing it. You already have Windows Subsystem for Linux, which is open-source Linux in Microsoft. One major shift for Microsoft would be using the commo...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
What advice do you have for others considering SAP Identity Management?
My clients use SAP Identity Management for managing access rights efficiently based on user roles. I have experience with other IAM tools, having worked for Oracle three or four years ago, but I ca...
 

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Microsoft Entra ID vs. SAP Identity Management and other solutions. Updated: April 2026.
896,202 professionals have used our research since 2012.