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Microsoft Entra ID vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Identity Management (IM)
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
276
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
SAP Identity Management
Ranking in Identity Management (IM)
16th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th)
 

Mindshare comparison

As of May 2026, in the Identity Management (IM) category, the mindshare of Microsoft Entra ID is 6.9%, down from 13.2% compared to the previous year. The mindshare of SAP Identity Management is 2.3%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID6.9%
SAP Identity Management2.3%
Other90.8%
Identity Management (IM)
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is free to use and you can use it for every service."
"Delegated permissions and federated credentials are valuable features of Entra ID."
"The best feature of Microsoft Entra ID is that it provides more granular control over user identities."
"Microsoft Entra ID acts as our core directory."
"The most valuable feature is the conditional access policies. This gives us the ability to restrict who can access which applications or the portal in specific ways."
"Microsoft Entra ID significantly improved secure access to applications and resources in our environment, primarily through the widespread use of single-sign-on."
"Delegated permissions and federated credentials are valuable features of Entra ID. We aim for a more secure environment by pushing for minimal use of static secrets. By utilizing delegated permissions, workflows can manage access, and federated credentials allow integration with platforms like GitHub and AWS. Entra ID drives our login and security perimeter, helping with multifactor authentication, despite the legacy systems."
"Since implementing Microsoft Entra ID, it has definitely improved our security posture because we also use Microsoft Sentinel and Defender for Cloud within our whole Azure environment."
"With SAP IDM we have stopped manually managing all changes in user accounts after his/her transferring between organizational units."
"It provides basic automatic user administration and role provisioning to save time."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications."
"The most valuable feature is the user experience for managing information."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"What I found most valuable in SAP Identity Management is process automation."
 

Cons

"I rate Microsoft support five out of 10. It's just okay."
"Many people believe that the Azure Active Directory is overly complicated and antiquated."
"For the end users, it can be confusing if they have worked for another company that had the Authenticator app."
"I'm satisfied with the features provided by Microsoft. They are continually improving their offerings, and I don't have any downsides or issues with Microsoft Entra ID. We're integrating a lot of Azure virtual machines and utilizing the Azure side. We love Microsoft licensing, all that stuff. And Yeah. It's just, you know, just using the CSP portal as well has just been a game changer for us too."
"ESAE management, especially the admin tools, could be improved. It should be built in by the vendor, and I shouldn't have to add patches or updates to connect to my domain directly."
"Though the installation was seamless, it took longer than expected to be completed."
"Transitioning to the cloud is very difficult. They need the training to make it easier."
"Documentation I think is always the worst part with what Azure's doing right now across the board."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons."
"Research and marketing need to be improved."
"Research and marketing need to be improved."
"The standard one is not friendly and very time-consuming for elementary operation."
"The pricing could be better."
"As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"I have encountered issues with the host authentication feature."
"The product needs better UI customization and the administration console is outdated in this version."
 

Pricing and Cost Advice

"Be sure: You know your userbase, e.g., how many users you have. You choose the right license and model that suit your business requirements."
"It is worth the money."
"There are four different levels of subscription including the free level, one that includes the Office 365 applications, the Premium 1 (P1) level, and the Premium 2 (P2) level."
"The cost of Azure AD is one of the biggest benefits, as it is available for use free of charge when you start with Office 365."
"It's really affordable."
"It is not too expensive."
"The E5 plan we are using contains the premium plans for Azure Active Directory. We are not paying only for the Azure Active Directory Premium licenses. We have it already included within our E5 plan."
"The solution was fairly priced the last time I checked the costs."
"The licensing cost varies depending on the specific requirements and deployment size."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"I rate the solution's pricing a four out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Government
8%
Computer Software Company
8%
Manufacturing Company
14%
Energy/Utilities Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise41
Large Enterprise161
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
My experience with pricing, setup cost, and licensing is that going through and being able to use these things is always part of delivering an M365 bundle, so I don't think the experience is great ...
What needs improvement with Azure Active Directory?
Microsoft Entra ID can be improved by open-sourcing it. You already have Windows Subsystem for Linux, which is open-source Linux in Microsoft. One major shift for Microsoft would be using the commo...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
What advice do you have for others considering SAP Identity Management?
My clients use SAP Identity Management for managing access rights efficiently based on user roles. I have experience with other IAM tools, having worked for Oracle three or four years ago, but I ca...
 

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Microsoft Entra ID vs. SAP Identity Management and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.