The support response time and the freedom from strange bugs and strange things happening in the software are valuable.
Omada Identity offers automatic provisioning and reconciliation while supporting Microsoft technologies, seamlessly integrating with Microsoft environments. It automates certification processes for timely compliance and scales to manage hybrid environments. Despite powerful governance and configurable features, the SaaS version lacks some capabilities of the on-premise version. Users report performance issues during re-certification and complex deployment processes. Its cost-effectiveness for small companies requires evaluation due to lack of competitive pricing and integration options.