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ForgeRock vs Omada Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.6
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
 

Room For Improvement

No sentiment score available
Sentiment score
4.6
Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
 

Scalability Issues

No sentiment score available
Sentiment score
8.1
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
 

Setup Cost

No sentiment score available
No sentiment score available
Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
They are lower than some of their competitors.
 

Stability Issues

No sentiment score available
Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
Technically, the product does everything one would expect from an identity and access management platform.
 

Categories and Ranking

ForgeRock
Ranking in Identity Management (IM)
11th
Ranking in Customer Identity and Access Management (CIAM)
4th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
30
Ranking in other categories
Access Management (6th)
Omada Identity
Ranking in Identity Management (IM)
4th
Ranking in Customer Identity and Access Management (CIAM)
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
48
Ranking in other categories
User Provisioning Software (3rd)
 

Mindshare comparison

As of November 2024, in the Identity Management (IM) category, the mindshare of ForgeRock is 5.0%, down from 6.5% compared to the previous year. The mindshare of Omada Identity is 4.1%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Trisha Bhola - PeerSpot reviewer
It's easier to customize and maintain our code
I worked on two different projects based on ForgeRock, and both are automated deployments. One is a UI-based deployment. It's an automated process using some scripts. The deployments are done through Octopus, so it's also automated. We first deploy the essential components of AM and then implement additional configurations like Amster Imports. After that, we import all the SAML Federation data and add some certificates. We have two teams of five and three team members working on the different deployment processes. One is working on the dev side, another is looking at the higher environment, and one is managing the data. In another project, I'm the only developer. We also deploy on the dev environments so that anyone can test new features, configurations, and client requirements. They can test it on the dev environment, but a team of four people manages higher environments. The Access Management component involves the most customization, which takes around 15 to 20 minutes because of the need to import the Amster configuration. If another deployment is simultaneously happening, it may be a little slower and take around 30 minutes. The other components, like the user data stores, take about five to seven minutes. It's another five to 10 minutes for Identity Management. After deployment, the maintenance is mostly checking for security vulnerabilities. If ForgeRock shares security vulnerabilities or advisories, we check to see if there is something inside we need to maintain. Other than that, we just install updates when they add features each month.
Espen Bago - PeerSpot reviewer
Has the ability to give people access, but it should include more analytics capabilities
Omada Identity is quite good at providing a clear roadmap for getting additional features deployed. We've always been able to have good discussions with Omada's product managers about the features we would like to have. It's a good environment for discussion, and I've heard from others that Omada is good at listening to customers and getting features into production within a year or so. Omada partially helped us to deploy IGA. However, the company I was working for needed to take more charge and do things a bit differently. It was not possible for Omada to do that for us. Omada did help, and it was not Omada's fault that it took longer. It's too early to say if the solution's identity analytics has affected the manual overhead involved with our identity management. It should have had a positive effect because it should be easier to request more things automatically. Since that's not in production yet, we couldn't measure the effect, but it looked promising. Our Omada solution is set up to remove an employee's access as soon as that employee leaves our organization. This setup has positively affected our organization's security because we have less overall access. Omada Identity was deployed as a SaaS solution in our organization. I think Omada Identity is flexible enough to be used by both smaller and bigger companies. Based on what I've seen, Omada's out-of-the-box connectors are more than sufficient. I advise users to assess their data quality and make a clear cleanup plan before using the solution because Omada is not well-suited as a cleanup tool. Overall, I rate Omada Identity a seven out of ten.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
13%
Government
7%
Insurance Company
7%
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access.
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a recalculation of an identity, it's hard to understand what was incorrect before you...
What is your primary use case for Omada Identity?
We wanted a solution that could help us make HR the master of identities. We wanted a solution that could take that data and direct it into all our other directories and Active Directory.
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
Omada Identity Suite, Omada Identity Cloud
 

Learn More

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Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Find out what your peers are saying about ForgeRock vs. Omada Identity and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.