ForgeRock vs SailPoint Identity Security Cloud comparison

Ping Identity and SailPoint are both solutions in the Identity Management (IM) category. Ping Identity is ranked #10 with an average rating of 8.6, while SailPoint is ranked #2 with an average rating of 8.3. Ping Identity holds a 5.1% mindshare in IAM, compared to SailPoint’s 22.8% mindshare. Additionally, 92% of Ping Identity users are willing to recommend the solution, compared to 96% of SailPoint users who would recommend it.

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Executive SummaryUpdated on Dec 1, 2024

SailPoint Identity Security Cloud and ForgeRock are identity management solutions competing in the enterprise sector. SailPoint has an advantage with its customization capabilities and pricing flexibility, particularly benefiting smaller businesses, while ForgeRock stands out with its extensive feature set and strong security focus.

Features: SailPoint offers extensive out-of-the-box connectors, robust integration options, and a strong certification module, making it suitable for organizations prioritizing governance and compliance. ForgeRock provides extensibility, IoT readiness, and intelligent authentication features, with its unified platform catering to organizations needing comprehensive identity and access management solutions.

Room for Improvement: SailPoint users suggest that improvements in user interface customization, reporting capabilities, and enhanced automation features are needed. ForgeRock could enhance user interface flexibility, documentation, and deployment processes while optimizing pricing and customization.

Ease of Deployment and Customer Service: SailPoint supports on-premises, public cloud, and hybrid cloud deployments, offering significant flexibility. Technical support is solid but could be faster. ForgeRock provides similar deployment options but comes with a steep learning curve, necessitating better customization and ease of use. Its customer service is efficient but could improve in response times and local support availability.

Pricing and ROI: SailPoint's pricing, though high for some, is justified by its comprehensive feature set, offering a positive ROI through cost savings in compliance and operational efficiency. ForgeRock's competitive pricing for open-source community versions contrasts with potentially high costs for enterprise deployments. Both solutions present significant ROI potential, with SailPoint often providing faster payback periods due to streamlined processes and risk reductions.

To learn more, read our detailed ForgeRock vs. SailPoint Identity Security Cloud Report (Updated: January 2025).

Buyer's Guide

ForgeRock vs. SailPoint Identity Security Cloud

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Omada Identity

Mindshare comparison

As of January 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.9%, down from 4.1% compared to the previous year. The mindshare of ForgeRock is 5.1%, down from 6.3% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 22.8%, up from 21.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM)

Featured Reviews

Pernilla Hulth

IAM Project Manager (Independent) at a retailer with 10,001+ employees

The interface is easy to use and gives you a solid overview

The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

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Trisha Bhola

Senior Associate at Cognizant

It's easier to customize and maintain our code

I worked on two different projects based on ForgeRock, and both are automated deployments. One is a UI-based deployment. It's an automated process using some scripts. The deployments are done through Octopus, so it's also automated. We first deploy the essential components of AM and then implement additional configurations like Amster Imports. After that, we import all the SAML Federation data and add some certificates. We have two teams of five and three team members working on the different deployment processes. One is working on the dev side, another is looking at the higher environment, and one is managing the data. In another project, I'm the only developer. We also deploy on the dev environments so that anyone can test new features, configurations, and client requirements. They can test it on the dev environment, but a team of four people manages higher environments. The Access Management component involves the most customization, which takes around 15 to 20 minutes because of the need to import the Amster configuration. If another deployment is simultaneously happening, it may be a little slower and take around 30 minutes. The other components, like the user data stores, take about five to seven minutes. It's another five to 10 minutes for Identity Management. After deployment, the maintenance is mostly checking for security vulnerabilities. If ForgeRock shares security vulnerabilities or advisories, we check to see if there is something inside we need to maintain. Other than that, we just install updates when they add features each month.

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Praveen Jalumuru

Technical Project Manager & Senior Security Architect at Tech Mahindra Limited

Enhanced automation and AI-driven integration offer significant time savings

The most valuable features include its ability to integrate with AI and machine learning, the automation of reports, and the built-in connectors that enable easy connection with both legacy and cloud-based applications. Its code-less drag-and-drop functionality allows for easier adjustments, and it provides strong support with reduced SLAs compared to SailPoint IQ.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."

"The customer success and support teams have been crucial."

"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."

"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."

"I appreciate all the support we receive from Omada."

"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."

"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."

"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."

More Omada Identity pros

"Installation and configuration are pretty easy for ForgeRock OpenIDM."

"We have found the identity and access management tools in the solution to be particularly useful for our organization."

"I like the way it is handling authentication and authorization."

"In terms of the tool's operational efficiency, ForgeRock Access Management is used in a lot of environments, different regions, and in different stages of production environments."

"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."

"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."

"I like the intelligent authentication feature."

"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."

More ForgeRock pros

"The community is very active and when I had questions about an issue, I was able to find the resources."

"Access certification and provisioning are two of the solutions most valuable features."

"SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and documentation available to understand the process."

"SailPoint has an edge in terms of security since administrators have limited access, unlike ServiceNow where you can change everything. This adds a significant security advantage."

"The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things."

"I like IdentityIQ's granular attachment management and certification customization features."

"We like the integration with other systems."

"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."

More SailPoint Identity Security Cloud pros

Cons

"The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience."

"There's a challenge with handling large amounts of data in this system."

"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."

"The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience. From a technical perspective, it is a very good product, but from an end-user experience perspective, it significantly lacks."

"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."

"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."

"The solution should be made more agile for customers to own or configure."

"The Omada support response time has room for improvement."

More Omada Identity cons

"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."

"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."

"I think the upgrade process is sometimes a little complicated and there are failures that occur."

"We would like this solution to be developed for use with mobile applications."

"I don't think ForgeRock directly supports integrations with Slack, making it an area where improvements are required."

"I find that it's quite expensive for just an open-source system. Support is quite expensive."

"The solution could improve by adding more advertising and marketing."

"They should improve the solution by include reporting."

More ForgeRock cons

"The solution needs to have more out-of-the-box integration with different applications and solutions."

"Scalability is hard, especially when you are doing it in real time."

"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."

"The product must improve its support."

"The cost can be prohibitive for middle-tier companies."

"It tends to be more expensive, but at the end of the day, it works."

"The product is unable to share suggestions with users."

"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."

More SailPoint Identity Security Cloud cons

Pricing and Cost Advice

"The pricing is too high for SMBs."

"It is licensed per managed user per year."

"Omada is expensive."

"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."

"Omada Identity is very reasonably and competitively priced."

"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."

"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."

"While Omada Identity carries a premium price tag, it proves to be cost-effective."

More Omada Identity pricing and cost advice

"It's a bit pricey and could be more competitive."

"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."

"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."

"The pricing of the solution is fair but I do not have the full details."

"ForgeRock's pricing is more competitive than other products."

"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."

"Its price is comparable to other products in the market."

"ForgeRock is an expensive solution."

"The product is expensive. I rate its pricing an eight out of ten."

"In terms of pricing, SailPoint IdentityIQ is affordable. It's not cheap, and it's not expensive, so the solution is in the middle, price-wise. It also didn't have additional costs, even if my company had different teams that took care of auditing and provisioning and projects that used SailPoint IdentityIQ."

"SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."

"It is affordable licensing."

"They are expensive."

"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."

"The pricing is based on the number of users and is reasonable."

"I found the pricing to be relatively high."

More SailPoint Identity Security Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

13%

Manufacturing Company

Government

Financial Services Firm

23%

Computer Software Company

12%

Insurance Company

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

14%

Manufacturing Company

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Omada Identity?

We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...

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What needs improvement with Omada Identity?

There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...

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What is your primary use case for Omada Identity?

We wanted a solution that could help us make HR the master of identities. We wanted a solution that could take that d...

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What do you like most about ForgeRock?

The most valuable features of ForgeRock are social login and data protection.

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What is your experience regarding pricing and costs for ForgeRock?

Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock a...

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What needs improvement with ForgeRock?

In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't t...

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How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...

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What do you like most about SailPoint IdentityIQ?

The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexi...

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What is your experience regarding pricing and costs for SailPoint IdentityIQ?

The product is expensive. People need to opt for a licensing plan for one year or three years.

See all answers

Comparisons

Microsoft Entra ID vs Omada Identity

Compared 21% of the time

Saviynt vs Omada Identity

Compared 16% of the time

One Identity Manager vs Omada Identity

Compared 8% of the time

SAP Identity Management vs Omada Identity

Compared 6% of the time

Okta Workforce Identity vs Omada Identity

Compared 5% of the time

More Omada Identity Competitors

Microsoft Entra ID vs ForgeRock

Compared 14% of the time

Ping Identity Platform vs ForgeRock

Compared 10% of the time

Auth0 vs ForgeRock

Compared 8% of the time

Symantec Siteminder vs ForgeRock

Compared 8% of the time

Saviynt vs ForgeRock

Compared 5% of the time

More ForgeRock Competitors

Saviynt vs SailPoint Identity Security Cloud

Compared 15% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 12% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 8% of the time

Microsoft Identity Manager vs SailPoint Identity Security Cloud

Compared 6% of the time

Cisco Identity Services Engine (ISE) vs SailPoint Identity Security Cloud

Compared 3% of the time

More SailPoint Identity Security Cloud Competitors

Product Reports

Buyer's Guide

Omada Identity

January 2025

Download Omada Identity product report

Buyer's Guide

ForgeRock

January 2025

Download ForgeRock product report

Buyer's Guide

SailPoint Identity Security Cloud

December 2024

SailPoint Identity Security Cloud report

Download SailPoint Identity Security Cloud product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

ForgeRock Identity Platform, ForgeRock OpenIDM

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

Learn More

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Omada

Ping Identity

SailPoint

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

ForgeRock Benefits and Key Features

Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.
Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.
Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

Reviews from Real Users

ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

SailPoint Identity Security Cloud specializes in identity, access management, and governance, focusing on user lifecycle automation, compliance, certifications, and reporting, handling both on-premise and cloud deployments.

Organizations use SailPoint Identity Security Cloud for seamless onboarding, offboarding, password resets, and provisioning, integrating with Active Directory and Office 365. Its centralized account views and enhanced security controls support identity management, policy evaluation, risk assessment, and role-based access control. Clients benefit from its stability, scalability, and customized access control features, reducing workloads and ensuring effective provisioning.

What are the most important features of SailPoint Identity Security Cloud?

Compliance Capabilities: Extensive features ensuring regulatory adherence.
Out-of-the-Box Connectors: Numerous pre-built integrations for rapid deployment.
User-Friendly Interface: Simplified navigation and user experience.
Identity Data Warehouse: Centralized data storage for streamlined management.
Seamless Integration: Smooth connections with popular applications like Active Directory and Office 365.
Proactive Access Revocation: Preemptive measures to manage access rights.
Stability, Scalability, Flexibility: Robust performance with adaptable customization.
AI-Driven Automation: Machine learning for streamlined approval processes.
Certification & Lifecycle Management: Comprehensive tools for managing user lifecycles and access certification.
Reporting: Detailed reports for insights and compliance monitoring.

What benefits and ROI should users look for in reviews?

Centralized Account Views: Consolidated management and oversight of user accounts.
Enhanced Security Controls: Improved measures for safeguarding sensitive data.
Reduced Workload: Decreased efforts in certification and access management processes.
Effective Provisioning: Seamless and accurate granting and revoking of access rights.
Scalability and Flexibility: Ability to scale with business growth and customize per requirements.

SailPoint Identity Security Cloud is deployed across various industries including finance, healthcare, and retail, offering tailored solutions for compliance, risk management, and efficient identity lifecycle management. Its integration capabilities with industry-specific applications and robust AI-driven features enhance operational efficiency and security in these sectors.

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

Buyer's Guide

ForgeRock vs. SailPoint Identity Security Cloud

January 2025

Free Report: ForgeRock vs. SailPoint Identity Security Cloud

Find out what your peers are saying about ForgeRock vs. SailPoint Identity Security Cloud and other solutions. Updated: January 2025.

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