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ForgeRock vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ForgeRock
Ranking in Identity Management (IM)
13th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Access Management (15th), Customer Identity and Access Management (CIAM) (7th)
SailPoint Identity Security...
Ranking in Identity Management (IM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st), Identity Governance Administration (IGA) (1st)
 

Mindshare comparison

As of February 2026, in the Identity Management (IM) category, the mindshare of ForgeRock is 3.7%, down from 4.8% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 13.7%, down from 20.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
SailPoint Identity Security Cloud13.7%
ForgeRock3.7%
Other82.6%
Identity Management (IM)
 

Featured Reviews

SN
IAM engineer at a university with 10,001+ employees
Centralized identity has unified SSO, adaptive MFA, and risk-based access for web applications
ForgeRock is very powerful, but there are areas where it could be improved. The main area is complexity. ForgeRock is extremely flexible, but the learning curve can be steep. Authentication trees, policy configurations, and integration settings can become very complex quickly, especially for those new to the platform or in a very large organization. More simplified onboarding templates or guided configuration options could help new users significantly. Another area is the UI and administrative experience. While the platform is functionally strong, some parts of the admin console feel less refined. For example, debugging authentication flows or troubleshooting tokens sometimes requires digging into logs rather than having more visual tools built in. The deployment and operational setup could also be streamlined further. In larger-scale or cloud-native environments, containerization and CI/CD integration are very important. While ForgeRock supports this, the configuration and upgrade process can sometimes feel heavier compared to more SaaS-native identity providers.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The most valuable features of ForgeRock are social login and data protection."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"I like the intelligent authentication feature."
"It works very well, especially in Identity and Access Management. It helps detect anomalies in user behavior patterns."
"The product is easy to set up."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access."
"The solution is very good at the management of the identity lifecycle."
"This solution is great for providing control access across your environment."
"The tool is quite stable and user-friendly."
"The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product."
"SailPoint has an edge in terms of security since administrators have limited access, unlike ServiceNow where you can change everything. This adds a significant security advantage."
"It significantly reduces the workload for certification processes."
"Has a great certification module with intuitive options."
 

Cons

"We would like this solution to be developed for use with mobile applications."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"Automatic Deployment needs improvement. it could be made easier."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"We faced some issues while integrating the solution with a third-party tool."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"Some setups should be done in the interface and in the code, and could be made simpler."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"The workflow and user interface of SailPoint are not as smooth as ServiceNow's."
"The solution, in general, is quite expensive."
"The mover process for this solution could be improved."
"The cost can be prohibitive for middle-tier companies."
 

Pricing and Cost Advice

"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"The pricing of the solution is fair but I do not have the full details."
"ForgeRock's pricing is more competitive than other products."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"Its price is comparable to other products in the market."
"It's a bit pricey and could be more competitive."
"ForgeRock is an expensive solution."
"Usually, the cost of deploying about 5,000 licenses or 5,000 users, would be the equivalent to the cost of the license, which would be reaching up to around $90,000."
"It's difficult to say that the solution saved costs because it is quite expensive."
"The product is expensive. I rate its pricing an eight out of ten."
"The pricing is based on the number of users and is reasonable."
"The price of the solution could improve, it is not priced well for smaller businesses to afford."
"It is a costly solution. Its cost, for sure, should be reduced."
"We pay an annual licensing cost for SailPoint IdentityIQ."
"This is an expensive solution. I would rate it a two and a half out of five for pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
9%
Computer Software Company
8%
Insurance Company
6%
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise14
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
 

Questions from the Community

What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about ForgeRock vs. SailPoint Identity Security Cloud and other solutions. Updated: February 2026.
882,160 professionals have used our research since 2012.