Omada Identity and NetIQ Identity Manager compete in the identity governance and administration category. Omada Identity seems to have the upper hand due to its feature flexibility and broad IGA support.
Features: Omada Identity offers robust governance-focused features, including flexible workflow configurations and broad IGA support. It supports automation and integration with external systems and is praised for easy customization. NetIQ Identity Manager features real-time synchronization, event-driven architecture, and directory synchronization across multiple systems. It uses tools like Designer and Analyzer for deployment, enhancing its automated provisioning capabilities.
Room for Improvement: Omada Identity faces a complex installation process for on-premises deployment and has an outdated user interface. Documentation improvements and more flexible configuration options are suggested. NetIQ Identity Manager could benefit from a more modern management interface, improved role management, and simplified integration for small businesses. Both solutions need to enhance user-friendly interfaces and real-time responsiveness, with Omada Identity needing more UI modernization.
Ease of Deployment and Customer Service: Omada Identity supports public and hybrid cloud deployments, offering flexibility but requiring comprehensive configuration, particularly for cloud transitions. Customer support is satisfactory but varies in experience. NetIQ Identity Manager is focused on on-premises and private cloud deployments, providing consistent support but lacking the flexible deployment options of Omada's public cloud services.
Pricing and ROI: Omada Identity is competitively priced with a straightforward licensing model. Initial setup costs are high, but ongoing maintenance expenses are lower. Its cloud deployment is costly but offers efficiency gains. NetIQ Identity Manager has a variable pricing model, which can be costly for smaller systems but offers financial flexibility through negotiation. Organizational ROI often reflects reduced administrative hours and compliance benefits.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
They are lower than some of their competitors.
Technically, the product does everything one would expect from an identity and access management platform.
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
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