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NetIQ Identity Manager vs One Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Omada Identity's high initial cost is offset by reduced maintenance costs, improved security, and process efficiency, but ROI measurement is challenging.
No sentiment score available
Sentiment score
7.7
One Identity Manager boosts productivity, reduces costs, and enhances security by automating provisioning and standardizing IT processes globally.
The return on investment in compliance is clear because inadequate identity management can result in substantial financial penalties for data breaches.
 

Customer Service

Sentiment score
6.9
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
Sentiment score
8.2
NetIQ Identity Manager customer service ratings vary, with mixed technical support experiences and significant concerns about response times and availability.
Sentiment score
7.2
One Identity Manager's customer service is generally decent, with premium support offering quicker responses, though at a cost.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
It could take a day or some hours depending on the case or the customer.
 

Scalability Issues

Sentiment score
7.7
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
Sentiment score
6.7
NetIQ Identity Manager offers good scalability but faces challenges with bulk uploads, licensing costs, and complex scaling adjustments.
Sentiment score
7.4
One Identity Manager is scalable, integrating well with platforms but may face performance issues with large databases.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
Sentiment score
7.3
NetIQ Identity Manager is generally stable with a rating of 8/10, occasionally encountering bugs and crashes, especially on Windows servers.
Sentiment score
7.3
Users experience mixed stability with One Identity Manager, citing performance bugs and the importance of proper configuration for stability.
 

Room For Improvement

Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
NetIQ Identity Manager needs better documentation, modern interface, simplified use, and seamless Active Directory integration, particularly for educational access.
One Identity Manager requires improvements in performance, interface simplicity, documentation, and support to enhance usability and customization.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
They need to highlight the benefits of privileged access governance and show how to leverage the product more.
Competitors like Omada and SailPoint offer a more extensive global presence and support network.
 

Setup Cost

Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
NetIQ Identity Manager costs vary, with high initial and annual fees; competitive and sector-specific pricing options are available.
One Identity Manager offers competitive user-based pricing but may incur higher hardware costs, varying by region and discounts.
They are lower than some of their competitors.
The pricing is reasonable compared to other solutions.
 

Valuable Features

Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
NetIQ Identity Manager provides real-time synchronization, automated workflows, and supports over a billion users with prebuilt security configurations.
One Identity Manager offers customization, automation, governance, and scalability, supporting onboarding, reporting, security, and cloud app management.
Technically, the product does everything one would expect from an identity and access management platform.
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
You should never go back and log in to the SQL and change things because you have something called the object layer.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
3rd
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Customer Identity and Access Management (CIAM) (3rd)
NetIQ Identity Manager
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
18th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
No ranking in other categories
One Identity Manager
Ranking in User Provisioning Software
2nd
Ranking in Identity Management (IM)
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.9%, down from 4.0% compared to the previous year. The mindshare of NetIQ Identity Manager is 2.2%, down from 3.1% compared to the previous year. The mindshare of One Identity Manager is 8.2%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
SYAMSUL SALAM - PeerSpot reviewer
The product is affordable and easy to use, but the technical support must be improved
The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…
Vladislav Shapiro - PeerSpot reviewer
Offers a more comprehensive and streamlined view of user identities and access
One of the most valuable features is the ability for business people to input their knowledge about business processes directly into the product. It's a good tool for anyone familiar with business or technical administration. The shopping cart capability for requests and the catalog features were also initially valuable. It's the best product for providing an enterprise view of logically disconnected SAP accounts. Sometimes, it's doing better than the SAP IG, which probably got discontinued or will be. One Identity Manager helps us connect SAP accounts to employee identities under governance. It is critical because there's no such thing as just SAP, and you want to centralize. You have Active Directory, SAP, and all the cloud applications. Every product has its user accounts, and One Identity allows you to connect them all in one place. One Identity Manager provides IGA for the more difficult-to-manage aspects of SAP. It lets you do many different things and go as deep as you want. The solution has a whole library of specialized SAP workflows for provisioning. You can build a customized web interface that you can do whatever you want with. The out-of-the-box interface for administrators or anybody else can take a little time to understand. It depends on the user's maturity. You must understand what's happening before touching the product. If you have experience using Identity Manager or similar tools, it's highly intuitive. It has so many features that it takes time to adopt, but that's not because it's difficult. The business roles are fundamental to role-based access controls. If you don't know how to build roles, it's very hard to do. One of the advantages of this particular product is that you don't have to be a technical person to build the role. You can log in as a business owner with a newly created project and add entitlements, users, or criteria. You can do it manually or using a formula. It's easy to do without any code.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Financial Services Firm
13%
Government
9%
Manufacturing Company
7%
Computer Software Company
18%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...
What is your primary use case for Omada Identity?
We wanted a solution that could help us make HR the master of identities. We wanted a solution that could take that d...
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it ...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how t...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
One Identity Manager is priced in the middle range but offers good value due to lower implementation time compared to...
What needs improvement with One Identity Manager?
One Identity Manager needs better documentation and more examples, especially for beginners, as it has a steep learni...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Novell Identity Manager
Quest One Identity Manager, Dell One Identity Manager
 

Learn More

Video not available
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Sheetz
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about NetIQ Identity Manager vs. One Identity Manager and other solutions. Updated: December 2024.
824,145 professionals have used our research since 2012.