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One Identity Manager vs Symantec Identity Governance and Administration comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Omada Identity's high initial cost is offset by reduced maintenance costs, improved security, and process efficiency, but ROI measurement is challenging.
Sentiment score
7.7
One Identity Manager boosts productivity and security by automating provisioning, reducing costs, and enhancing compliance across global workforces.
Sentiment score
7.6
Symantec Identity Governance boosts ROI by streamlining onboarding, enabling self-service, and automating user management, enhancing IT efficiency.
The return on investment in compliance is clear because inadequate identity management can result in substantial financial penalties for data breaches.
 

Customer Service

Sentiment score
6.8
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
Sentiment score
7.2
One Identity Manager's customer service is mixed; Premier Support is praised, but standard support may face delays and varying expertise.
Sentiment score
6.2
Symantec's customer service is praised for responsiveness but needs improvement in geographical support and complex issue expertise.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
It could take a day or some hours depending on the case or the customer.
 

Scalability Issues

Sentiment score
7.6
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
Sentiment score
7.4
One Identity Manager offers robust scalability, but customization may be needed for extensive datasets, with licensing costs impacting expansion.
Sentiment score
7.3
Symantec Identity Governance scales well and adapts to organizational needs, though some face customization and resource challenges.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
Sentiment score
7.3
One Identity Manager is stable and reliable, though customization and updates may cause issues, resolved by using built-in features.
Sentiment score
6.6
Symantec Identity Governance's stability is generally satisfactory, with performance issues arising under heavy loads or improper tuning.
 

Room For Improvement

Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
Users find One Identity Manager complex, with challenges in interfaces, performance, documentation, integrations, and a steep learning curve.
Symantec Identity Governance needs improvements in UI, integration, documentation, security, cloud performance, scalability, and user-friendliness.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
One Identity Manager needs better documentation and more examples, especially for beginners, as it has a steep learning curve.
The documentation lacks step-by-step details on common tasks like creating roles, running action reviews, and version control.
Competitors like Omada and SailPoint offer a more extensive global presence and support network.
 

Setup Cost

Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
One Identity Manager offers competitive per-user pricing, balancing low setup costs with customizable options for various enterprise needs.
Symantec Identity Governance pricing is mid-range, seen as expensive, with flexible licensing but time-consuming implementation.
They are lower than some of their competitors.
On-premises might incur higher costs.
The pricing is reasonable compared to other solutions.
 

Valuable Features

Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
One Identity Manager excels with a customizable interface, strong connectors, automation, and comprehensive identity governance for improved compliance.
Symantec Identity Governance streamlines provisioning, access control, and policy compliance with flexible integration and user-friendly self-service features.
Technically, the product does everything one would expect from an identity and access management platform.
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
You should never go back and log in to the SQL and change things because you have something called the object layer.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
3rd
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd)
One Identity Manager
Ranking in User Provisioning Software
2nd
Ranking in Identity Management (IM)
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
108
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Ranking in User Provisioning Software
12th
Ranking in Identity Management (IM)
28th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.2%, down from 3.4% compared to the previous year. The mindshare of One Identity Manager is 6.6%, up from 5.9% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Dnyandev Garad - PeerSpot reviewer
Offers a user-friendly experience with an intuitive interface and makes customization a breeze
With centralized user management, data is effortlessly pulled from various systems like SOAR and HR, simplifying user creation and data maintenance. This allows for easy user editing, role assignment based on HR attributes or department affiliation, and streamlined account allocation based on review levels, departments, or the entire organizational structure. Our Access Control in One Identity Manager is 99 percent automated saving us nearly 100 percent of our time. One Identity Manager simplifies SAP administration by providing a centralized view of even logically disconnected SAP accounts. It offers a flexible helpdesk approach. We can either leverage its built-in model or create our own UI accessible to specific teams based on their applications. This ensures each team sees only relevant tickets for their area, streamlining access management for disconnected applications. One Identity Manager can connect SAP accounts to employee identities under governance. One Identity Manager simplifies Identity Governance and Administration for SAP, a complex system to manage in this regard. It empowers us to effectively manage SAP profiles, roles, and groups, ensuring their proper assignment to corresponding SAP accounts. The solution delivers SAP-specialized workflows and business logic. One Identity Manager integrates with its Privilege Access Management solution to provide more granular control. This means we can define different account types within One Identity Manager, such as normal, admin, and privileged accounts. By assigning privileged access only to designated accounts, we can restrict access and permissions and enhance overall security control. One Identity Manager offers a user-friendly experience with an intuitive interface. It even provides a webshop for end users, allowing them to easily request new roles or accounts in various systems with a simple two-click process. Having the right resources makes customization a breeze. While understanding customer needs and translating them into technical specifications requires some processing upfront, One Identity's suite of tools simplifies the actual back-end work. From drag-and-drop interfaces for workflows and reports to scripting and C# coding supported by existing SDKs, customization options cater to all users. This dynamic application provisioning solution uses business roles to map our company's organizational structure. In other words, access to applications is determined solely by our assigned role within the company hierarchy. This role-based approach ensures users only receive the permissions they need based on their specific function, preventing unnecessary access. One Identity Manager streamlines our cloud governance by providing a centralized platform to manage user access permissions across all connected cloud applications. This eliminates the need for individual provisioning for each app, ensuring efficient authorization control. We have significantly improved our compliance posture with One Identity Manager. Previously, auditors identified numerous findings during manual audits, requiring extensive time and resources to address. With One Identity Manager, we've automated the onboarding, offboarding, and joiner processes, achieving a 95 percent closure rate on audit points. This centralized solution streamlines the auditor experience, allowing them to efficiently obtain information from the IAM team, saving both the organization and auditors valuable time. We have minimized inconsistencies in how our governance policies are applied across test, development, and production environments. One Identity Manager helps us create a privileged governance stance to close the security gap between privileged users and standard users by managing those accounts separately. This segregation prevents unauthorized access, as standard accounts cannot hold privileged rights and vice versa. This clear separation helps to close the security gap between these user types. One Identity Manager streamlines our procurement and licensing processes, allowing our initially large operations team to focus on more strategic tasks. By automating license management for connected applications like SAP and Azure Active Directory, the solution eliminates the risk of human error – forgotten access removals for unused licenses are a thing of the past. Now, licenses are automatically assigned and reclaimed based on user activity, ensuring efficient resource allocation. This means new hires receive immediate access, and vacated licenses become readily available, freeing the operations team from manual license management headaches. One Identity Manager streamlines application access decisions by automating the provisioning and de-provisioning of user access based on HR data. This eliminates manual intervention and delays for both HR and department personnel. When an employee changes departments, their access permissions are automatically updated in the identity management system, granting them the necessary tools to perform their new duties immediately. It also streamlines the automation of identity and access controls, making it easier to implement a zero-trust security model where every user and device is verified before granting access. While our audit processes were once cumbersome, requiring auditors to chase down reports from individual SAP administrators, everything is now centralized. One Identity Manager stores all application and database information in a single location, streamlining reconciliation efforts.
Efrén Yanez - PeerSpot reviewer
Identifies, debugs and models the privileges of your organization, adapting it to business strategies.
* Identifies, debugs and models the privileges of your organization, adapting it to business strategies. * Helps discover roles based on available patterns ("basic roles" / "Iterated Search" / "Characteristic Roles" / "Rule Hierarchies Roles" / "User Hierarchy Based Roles" / "Structured Search" / "Obvious Roles"). * Enables review campaigns to certify user privileges, roles and resources, activating the RACI model in the process. * Identity Governance comes with Connector Xpress but if you have Identity Manager you can use the integration between them and import the information that comes from CA Identity Manager and its connectors. * Allows the construction of segregation of rights (SoD) rules by definition of the client and enables “detective" and "corrective" levels for violations of business rules policies. * Provides a set of SoD rules for SAP in order to apply "best practices" to this type of "endpoint" (more than 3,000 rules / Consult CA Technologies if available in last version). * Helps to analyze privileges to find points of cleaning and improvement (Similar Roles / Roles Hierarchy / dual link / Suspect connections / Collectors, etc.). * Regulatory compliance is one of the objectives of the solution. * Covers the life cycle of enterprise privileges and maintains the role model "shallow" or "deep" / "functional" or "granular per application". * Helps you take advantage of the Identity Governance on the portal but better if you integrate with Identity Suite (best user experience). * You can enable LDAP authentication (AD/others) or integrate with CA Single Sign-On for portal access. * Real integration between CA Identity Manager and CA Identity Governance for better use of compliance approved roles, data exchange, and improved customer experience. * Data Transformation available using PDI (Pentaho Data Integration) * New functionality when integrating with Identity Portal.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
17%
Financial Services Firm
14%
Government
7%
Manufacturing Company
7%
Computer Software Company
27%
Financial Services Firm
19%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
Investing in One Identity Manager is necessary for regulatory compliance. Although it might not directly bring in bus...
What needs improvement with One Identity Manager?
The support model has room for improvement, especially when compared to competitors like Omada and SailPoint, which o...
What do you like most about Symantec Identity Governance and Administration?
The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensi...
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Quest One Identity Manager, Dell One Identity Manager
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Acciona, Core Blox, DBS
Find out what your peers are saying about One Identity Manager vs. Symantec Identity Governance and Administration and other solutions. Updated: January 2025.
832,565 professionals have used our research since 2012.