Try our new research platform with insights from 80,000+ expert users

One Identity Active Roles vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Automation enhanced productivity, cut resource usage by 20%, improved satisfaction, and provided quick ROI with notable cost savings.
Sentiment score
7.6
Symantec Identity Governance boosts ROI by streamlining onboarding, enabling self-service, and automating user management, enhancing IT efficiency.
 

Customer Service

Sentiment score
9.0
One Identity Active Roles support is praised for responsiveness and expertise, despite occasional delays in complex cases.
Sentiment score
6.2
Symantec's customer service is praised for responsiveness but needs improvement in geographical support and complex issue expertise.
I rate customer service and support as a seven because, although they are helpful when needed, there can be delays in responding to tickets and finding necessary fixes.
One Identity's support is great.
 

Scalability Issues

Sentiment score
7.5
One Identity Active Roles excels in scalability, effectively supporting automation and management in complex, large-scale environments despite Azure challenges.
Sentiment score
7.3
Symantec Identity Governance scales well and adapts to organizational needs, though some face customization and resource challenges.
The solution is highly scalable, with a scalability rating of nine.
It is very beneficial for large and complex environments.
 

Stability Issues

Sentiment score
7.6
One Identity Active Roles is highly stable with minimal issues, though some experience web interface lags potentially infrastructure-related.
Sentiment score
6.6
Symantec Identity Governance's stability is generally satisfactory, with performance issues arising under heavy loads or improper tuning.
I would rate the stability as a seven because there are sometimes performance issues, which require restarting the services.
 

Room For Improvement

One Identity Active Roles needs better customization, multi-language scripting, and improved Azure integration, documentation, and user interface.
Symantec Identity Governance needs improvements in UI, integration, documentation, security, cloud performance, scalability, and user-friendliness.
A way to connect to various directories and integrate with cloud directories would be beneficial.
Enhancements to the console are also necessary because it is more confusing than the web interface.
Creating an API accessible from the web.
 

Setup Cost

Enterprise buyers view One Identity Active Roles pricing as high but competitive, with flexible licensing and fair value for functionality.
Symantec Identity Governance pricing is mid-range, seen as expensive, with flexible licensing but time-consuming implementation.
The pricing is high.
The pricing of One Identity Active Roles is expensive, but the return on investment justifies the cost, allowing for savings in other areas.
 

Valuable Features

One Identity Active Roles offers robust access control, AD management, and cloud integration, enhancing security and compliance through customizable features.
Symantec Identity Governance streamlines provisioning, access control, and policy compliance with flexible integration and user-friendly self-service features.
It is very intuitive and close to the native tools.
The most valuable features are the access templates, which allow for granular permissions, and the policies that provide a framework for usage and standardization across entities.
It is an easier way for me to manage Active Directory with more advanced features.
 

Categories and Ranking

One Identity Active Roles
Ranking in User Provisioning Software
5th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Active Directory Management (5th), Non-Human Identity Management (NHIM) (5th)
Symantec Identity Governanc...
Ranking in User Provisioning Software
12th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
Identity Management (IM) (27th)
 

Mindshare comparison

As of April 2025, in the User Provisioning Software category, the mindshare of One Identity Active Roles is 4.2%, down from 4.4% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 3.0%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software
 

Featured Reviews

Neera Jain - PeerSpot reviewer
Requires minimal training and provides granular control
The granular control has been very helpful for us. We want to be able to control what level users have access to. It is possible to control access levels at the organizational unit or even the attribute level, making it helpful for us. Active Roles helped increase operational efficiency in our organization. We have delegated user provisioning to the help desk so they can create users or manage accounts. We have delegated group management to identified group owners who can manage their groups. Some of them just need read-only access to AD; they do not need to download the native tools. They can just do it via a browser. Active Roles has helped our organization reduce the number of erroneous privileged accounts. We have set the templates, and we have set the standards. It helps standardize all the naming conventions and how they are provisioned with the rules. That is definitely very helpful. We use the change history to see who might have modified what object. We have that tracking, but we use a tool from Quest called Change Auditor that can do the auditing to figure out who did what type of thing for auditing.
Efrén Yanez - PeerSpot reviewer
Identifies, debugs and models the privileges of your organization, adapting it to business strategies.
* Identifies, debugs and models the privileges of your organization, adapting it to business strategies. * Helps discover roles based on available patterns ("basic roles" / "Iterated Search" / "Characteristic Roles" / "Rule Hierarchies Roles" / "User Hierarchy Based Roles" / "Structured Search" / "Obvious Roles"). * Enables review campaigns to certify user privileges, roles and resources, activating the RACI model in the process. * Identity Governance comes with Connector Xpress but if you have Identity Manager you can use the integration between them and import the information that comes from CA Identity Manager and its connectors. * Allows the construction of segregation of rights (SoD) rules by definition of the client and enables “detective" and "corrective" levels for violations of business rules policies. * Provides a set of SoD rules for SAP in order to apply "best practices" to this type of "endpoint" (more than 3,000 rules / Consult CA Technologies if available in last version). * Helps to analyze privileges to find points of cleaning and improvement (Similar Roles / Roles Hierarchy / dual link / Suspect connections / Collectors, etc.). * Regulatory compliance is one of the objectives of the solution. * Covers the life cycle of enterprise privileges and maintains the role model "shallow" or "deep" / "functional" or "granular per application". * Helps you take advantage of the Identity Governance on the portal but better if you integrate with Identity Suite (best user experience). * You can enable LDAP authentication (AD/others) or integrate with CA Single Sign-On for portal access. * Real integration between CA Identity Manager and CA Identity Governance for better use of compliance approved roles, data exchange, and improved customer experience. * Data Transformation available using PDI (Pentaho Data Integration) * New functionality when integrating with Identity Portal.
report
Use our free recommendation engine to learn which User Provisioning Software solutions are best for your needs.
845,040 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Government
8%
Healthcare Company
8%
Computer Software Company
28%
Financial Services Firm
18%
Manufacturing Company
9%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
The pricing is high. I have not been involved with the renewal or cost aspect, but I know it is not cheap by any means. However, it is very useful for our environment.
What needs improvement with One Identity Active Roles?
There is always room to improve the user interface for increased clarity. I believe enhancements to the console are also necessary because it is more confusing than the web interface.
What do you like most about Symantec Identity Governance and Administration?
The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
 

Also Known As

Quest Active Roles
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Acciona, Core Blox, DBS
Find out what your peers are saying about One Identity Active Roles vs. Symantec Identity Governance and Administration and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.