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SailPoint Identity Security Cloud vs Symantec Identity Governance and Administration comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
3rd
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Number of Reviews
47
Ranking in other categories
Customer Identity and Access Management (CIAM) (3rd)
SailPoint Identity Security...
Ranking in User Provisioning Software
1st
Ranking in Identity Management (IM)
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), SaaS Management Platforms (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st)
Symantec Identity Governanc...
Ranking in User Provisioning Software
12th
Ranking in Identity Management (IM)
28th
Average Rating
7.6
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Identity Management (IM) category, the mindshare of Omada Identity is 4.1%, up from 4.0% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 21.9%, up from 21.6% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 1.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Q&A Highlights

IK
Nov 03, 2019
 

Featured Reviews

Espen Bago - PeerSpot reviewer
Sep 12, 2023
Has the ability to give people access, but it should include more analytics capabilities
Omada Identity is quite good at providing a clear roadmap for getting additional features deployed. We've always been able to have good discussions with Omada's product managers about the features we would like to have. It's a good environment for discussion, and I've heard from others that Omada is good at listening to customers and getting features into production within a year or so. Omada partially helped us to deploy IGA. However, the company I was working for needed to take more charge and do things a bit differently. It was not possible for Omada to do that for us. Omada did help, and it was not Omada's fault that it took longer. It's too early to say if the solution's identity analytics has affected the manual overhead involved with our identity management. It should have had a positive effect because it should be easier to request more things automatically. Since that's not in production yet, we couldn't measure the effect, but it looked promising. Our Omada solution is set up to remove an employee's access as soon as that employee leaves our organization. This setup has positively affected our organization's security because we have less overall access. Omada Identity was deployed as a SaaS solution in our organization. I think Omada Identity is flexible enough to be used by both smaller and bigger companies. Based on what I've seen, Omada's out-of-the-box connectors are more than sufficient. I advise users to assess their data quality and make a clear cleanup plan before using the solution because Omada is not well-suited as a cleanup tool. Overall, I rate Omada Identity a seven out of ten.
RameshBhattacharjee - PeerSpot reviewer
Oct 11, 2022
Great features with good certification module but the cost can be prohibitive for some
We use this product for identity governance. There is the basic identity creation in the lifecycle followed by certification. I'm a company manager and implementer and we are customers of SailPoint.   I think the certification module is perhaps one of the most valuable features. The options are…
Efrén Yanez - PeerSpot reviewer
Feb 9, 2017
It has increased our automation and maintenance of SLA security functions, although I would like to see the human resource onboarding/offboarding processes improved.
* The xPress technologies (connector xPress/Policy xPress/Config xPress) * Integration with API Management and other CA solutions * Facility to publish the web services of any task of Identity Manager * Ease of integration to leverage authentication processes managed by Identity Manager and called by external applications * You do not depend on the supplier to change screens and validate field, create notifications, etc. * True integration between CA Identity Manager and CA Identity Governance for better use of compliance approved roles, data exchange and improved customer experience * Availability to implement in the cloud * Take advantage of important features of Identity Manager and Identity Governance on the Portar offered by Identity Suite (best user experience) and less technicall knowlegde need What about Identity Governance and integration with Identity Manager? This solution makes a seamless integration, leveraging the power of Identity Manager connectors it import the data obtained to Identity Governance; in the opposite direction, the results campaigns from Governance have the ability to update in automatic way the information in Identity Manager, enabling materialization of privileges changes and fulfilling a RBAC model (It is the business strategy to the lowest level of privileges in applications) Through the implementation of "Identity Suite Virtual Appliance" have created a supremely quick and convenient way to install (Identity Manager / Governance / Portal) with even high availability. Multiple scenarios available on a single console.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The key benefit of Omada Identity is maintaining complete control."
"Omada offers a technical solution that addresses both our needs."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"User-friendly solution."
"The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"I like IdentityIQ's granular attachment management and certification customization features."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"The solution’s stability and performance are good."
"Provides functionalities for various stages, such as joiner, mover, and leaver"
"It is a scalable product."
"This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"Word mining and risk campaigns are the most valuable features of this solution."
"​It has improved our user management. It is definitely streamlined​."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"The scalability potential is there if a company needs to expand."
 

Cons

"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"If I had to name one thing, it would be the user interface (UI)."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"The reporting on the warehouse data and the import process both have room for improvement."
"Omada Identity's user interface needs improvement, especially for new users."
"The product must improve its support."
"The report functionality and dashboard of the access manager could be improved."
"I would like to see more Cloud management from this product."
"The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited."
"The UI is complex."
"We have had a lot of service breaks because of the lack of support."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"There's a lot of customization required to improve the user experience."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"They should easier and better integration with other software."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
 

Pricing and Cost Advice

"Omada Identity is competitively priced and delivers good value for our money."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."
"The pricing is okay."
"Omada continues to be very competitive on pricing, especially on the Omada cloud product."
"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."
"It's difficult to say that the solution saved costs because it is quite expensive."
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
"Usually, the cost of deploying about 5,000 licenses or 5,000 users, would be the equivalent to the cost of the license, which would be reaching up to around $90,000."
"SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."
"We pay an annual licensing cost for SailPoint IdentityIQ."
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
"The product is expensive. I rate its pricing an eight out of ten."
"The price is flexible for our existing customers."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"Pricing and licensing models are adequate and reasonable."
"The product has a good price in competition with another product with the same solution."
"Compared to other options, CA products are not that expensive."
"The connector is free, and bundled with the product."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The price is based on the number of users."
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Answers from the Community

IK
Nov 4, 2019
Nov 4, 2019
SailPoint focuses on Governance and CA is more provisioning tool. That is the biggest difference between SailPoint and CA.
2 out of 4 answers
SG
Nov 1, 2019
When you say "differences" are you looking at a feature-by-feature comparison or at an overall level - the various "-abilities" like implement-ability, integrate-ability, support-ability, afford-ability and so on?
DL
Nov 1, 2019
I checked with a colleague who has more “hands-on” experience, here is his response: If so CA IDM please no. They have done some work but it’s still not good performance-wise. It has been updated from the original netegrity or whatever code (as of a couple of years the scripts still had that in the header comments, as in untouched in years after purchase). I am not saying SailPoint is the cat's meow, as I don’t know. But given my experiences with CA IDM, and its use internally. It’s complex, does a lot but doesn’t perform very well. At one time there was an issue with data integrity due to the replication cycle (2 repositories, user/id, and a replication repository just for that and data are flushed through both in sequence) as in the last change to data was not necessarily applied in sequence. Results were last change was not the attribute state. Surely that has been fixed by now but with CA you never know. And that’s another issue. My experiences with CA support pretty much got the right support engineer, you get real answers. The wrong one, not so much. If I was starting from scratch I might well consider OpenAM. The commercial product I am pretty sure but a great IAM swiss army knife. It’s descended from Sun One which oracle tossed out when they bought sun over their own IAM product.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Insurance Company
6%
Computer Software Company
28%
Financial Services Firm
16%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...
What is your primary use case for Omada Identity?
We wanted a solution that could help us make HR the master of identities. We wanted a solution that could take that d...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexi...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What do you like most about Symantec Identity Governance and Administration?
The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
What needs improvement with Symantec Identity Governance and Administration?
The product works slowly while accessing cloud-native solutions. They should work on their ability to integrate with ...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Learn More

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Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Acciona, Core Blox, DBS
Find out what your peers are saying about SailPoint Identity Security Cloud vs. Symantec Identity Governance and Administration and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.