Nov 03, 2019
SailPoint focuses on Governance and CA is more provisioning tool. That is the biggest difference between SailPoint and CA.
Symantec Identity Governance and Administration and SailPoint Identity Security Cloud compete in the identity management space. SailPoint takes the lead due to its comprehensive user access management and enhanced security capabilities despite a higher price point.
Features: Symantec excels in automating identity processes, decentralized role management, and scalable integration, reducing help desk workloads. SailPoint stands out with robust access certification, extensive connector availability, and seamless cloud integration, providing detailed analytics and a flexible governance framework.
Room for Improvement: Symantec struggles with complexity, cost, and its need for a refined user interface, lacking in comprehensive attestation workflows and custom connector options. SailPoint needs a better user interface, more flexible reporting, and simplified setup, with calls for more automation features despite easier initial setup than Symantec.
Ease of Deployment and Customer Service: Symantec's focus on on-premises deployment complicates installation, while its customer service is criticized for slow responses. SailPoint's flexibility with cloud options offers more deployment choices and generally effective support, though better geographical assistance is needed.
Pricing and ROI: Symantec offers competitive pricing and a reasonable ROI in large organizations through cost savings. Its pricing strategies need more flexibility. SailPoint is costly for smaller businesses but provides significant ROI through functionality and long-term benefits, with enhanced automation potentially outweighing initial expenses.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical support is very good.
Sometimes, the support is slow, and they often suggest resorting to expert services.
The solution is scalable and can be upgraded to accommodate increased user counts.
The solution scales well as long as we provide the necessary resources.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
This creates a problem when managing non-human identities and new human identities such as shared accounts or service accounts.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
| Product | Market Share (%) |
|---|---|
| SailPoint Identity Security Cloud | 14.6% |
| Symantec Identity Governance and Administration | 1.7% |
| Other | 83.7% |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 8 |
| Large Enterprise | 42 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 9 |
| Large Enterprise | 45 |
SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.
SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.
What are the key features of SailPoint Identity Security Cloud?SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.
The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.
While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
