Symantec Identity Governance and Administration and SailPoint Identity Security Cloud compete in the identity management space. SailPoint takes the lead due to its comprehensive user access management and enhanced security capabilities despite a higher price point.
Features: Symantec excels in automating identity processes, decentralized role management, and scalable integration, reducing help desk workloads. SailPoint stands out with robust access certification, extensive connector availability, and seamless cloud integration, providing detailed analytics and a flexible governance framework.
Room for Improvement: Symantec struggles with complexity, cost, and its need for a refined user interface, lacking in comprehensive attestation workflows and custom connector options. SailPoint needs a better user interface, more flexible reporting, and simplified setup, with calls for more automation features despite easier initial setup than Symantec.
Ease of Deployment and Customer Service: Symantec's focus on on-premises deployment complicates installation, while its customer service is criticized for slow responses. SailPoint's flexibility with cloud options offers more deployment choices and generally effective support, though better geographical assistance is needed.
Pricing and ROI: Symantec offers competitive pricing and a reasonable ROI in large organizations through cost savings. Its pricing strategies need more flexibility. SailPoint is costly for smaller businesses but provides significant ROI through functionality and long-term benefits, with enhanced automation potentially outweighing initial expenses.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
Sometimes, the support is slow, and they often suggest resorting to expert services.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
IdentityIQ should be more widely available on the cloud, especially in regions like the Middle East where residency issues are present.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
They are lower than some of their competitors.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
The pricing of SailPoint could be better.
IdentityIQ deserves a rating of 12 out of ten for stability.
Technically, the product does everything one would expect from an identity and access management platform.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The most valuable features include its ability to integrate with AI and machine learning.
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
SailPoint Identity Security Cloud specializes in identity, access management, and governance, focusing on user lifecycle automation, compliance, certifications, and reporting, handling both on-premise and cloud deployments.
Organizations use SailPoint Identity Security Cloud for seamless onboarding, offboarding, password resets, and provisioning, integrating with Active Directory and Office 365. Its centralized account views and enhanced security controls support identity management, policy evaluation, risk assessment, and role-based access control. Clients benefit from its stability, scalability, and customized access control features, reducing workloads and ensuring effective provisioning.
What are the most important features of SailPoint Identity Security Cloud?SailPoint Identity Security Cloud is deployed across various industries including finance, healthcare, and retail, offering tailored solutions for compliance, risk management, and efficient identity lifecycle management. Its integration capabilities with industry-specific applications and robust AI-driven features enhance operational efficiency and security in these sectors.
The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.
While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.
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