Symantec Identity Governance and Administration and Microsoft Identity Manager compete in the identity management category. Microsoft Identity Manager has the upper hand due to stronger integration with Microsoft products and more flexible deployment options.
Features: Symantec Identity Governance and Administration provides user authentication, access control, and integration with enterprise systems, emphasizing role management, customizable policies, and flexible provisioning. Microsoft Identity Manager offers seamless authentication, adaptive authentication, and integration within Microsoft products, with a focus on self-service capabilities and cloud and on-premises reach.
Room for Improvement: Symantec requires simplified customization, improved user interfaces, and better cloud integration, with a need for more native connectors and reporting capabilities. Microsoft needs better support for legacy systems, fewer instances, and quicker issue resolution, with expanded connector and integration capabilities suggested by users.
Ease of Deployment and Customer Service: Symantec is mainly deployed on-premises and is seen as strong there, though challenges exist. Customer service is good, but technical support could be more efficient. Microsoft offers hybrid and cloud deployment fitting Microsoft environments, with adequate customer service, though users suggest improvements in real-time issue resolution and technical guidance.
Pricing and ROI: Symantec is mid-range priced with a user-based licensing model, offering negotiations in large enterprise settings. Microsoft Identity Manager is included in Azure AD premium subscriptions, providing a cost-effective solution within the Microsoft ecosystem. Both demonstrate ROI through productivity improvements and cost reductions, with Microsoft’s product adding value through integration.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
They are lower than some of their competitors.
Technically, the product does everything one would expect from an identity and access management platform.
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.
The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.
While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.
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