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One Identity Active Roles vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
One Identity Active Roles enhances efficiency, reduces manual tasks, improves satisfaction, and saves costs, offering quick ROI for organizations.
Sentiment score
7.7
Organizations realize significant ROI with One Identity Manager through enhanced productivity, cost savings, improved security, and streamlined operations.
The return on investment in compliance is clear because inadequate identity management can result in substantial financial penalties for data breaches.
 

Customer Service

Sentiment score
9.0
One Identity Active Roles customer support is praised for responsiveness, expertise, and a proactive approach in addressing unique challenges.
Sentiment score
7.1
Users find One Identity Manager's support satisfactory, valuing premium assistance but noting varied expertise and response times.
One Identity's support is great.
If I raised a request while they were active, I received responses within an hour.
Their support, in general, is useless most of the time.
It could take a day or some hours depending on the case or the customer.
 

Scalability Issues

Sentiment score
7.5
One Identity Active Roles excels in scalability, effective Active Directory management, and offers flexibility, automation, and role management.
Sentiment score
7.4
One Identity Manager offers scalable deployments, though some users face performance issues, customization needs, and licensing challenges.
It is very beneficial for large and complex environments.
We could handle about 1,00,000 records for different users.
We are hosting it centrally in Switzerland.
 

Stability Issues

Sentiment score
7.6
Users praise One Identity Active Roles for its stable performance and reliability, with minimal maintenance and occasional web lag.
Sentiment score
7.3
One Identity Manager is robust with proper setup, though updates and customizations sometimes cause challenges for outdated systems.
I would rate it a nine out of ten for stability.
Specifically affecting the test and development environments, not the production environment.
 

Room For Improvement

One Identity Active Roles needs customization improvements, better Azure AD integration, modernization, SaaS options, and resolution of pricing and usability issues.
Improvements needed in performance, integration, user experience, documentation, support, onboarding, and analytics for One Identity Manager.
A way to connect to various directories and integrate with cloud directories would be beneficial.
This lack of 24-hour support is problematic from a testing and development standpoint.
In terms of providing a single platform for enterprise-level administration and governance of users, data, and privileged accounts, One Identity is not yet there.
One Identity Manager needs better documentation and more examples, especially for beginners, as it has a steep learning curve.
 

Setup Cost

One Identity Active Roles provides robust features and ROI, justifying its higher licensing cost for enterprise buyers.
One Identity Manager offers competitive pricing, appealing flexibility, and cost-efficiency, especially beneficial for large enterprises with complex needs.
The pricing is high.
On-premises might incur higher costs.
On-premises, it is cheap.
The pricing is reasonable compared to other solutions.
 

Valuable Features

One Identity Active Roles enhances Active Directory management with role-based access, flexible workflows, customization, and comprehensive security features.
One Identity Manager streamlines identity management with customization, integration, user-friendly interface, automated processes, and compliance across systems.
It is very intuitive and close to the native tools.
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
The best feature of this solution is its flexibility to be customized.
 

Categories and Ranking

One Identity Active Roles
Ranking in User Provisioning Software
5th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
Active Directory Management (5th)
One Identity Manager
Ranking in User Provisioning Software
2nd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
Identity Management (IM) (3rd)
 

Mindshare comparison

As of March 2025, in the User Provisioning Software category, the mindshare of One Identity Active Roles is 4.4%, down from 4.5% compared to the previous year. The mindshare of One Identity Manager is 13.1%, up from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software
 

Featured Reviews

Neera Jain - PeerSpot reviewer
Requires minimal training and provides granular control
The granular control has been very helpful for us. We want to be able to control what level users have access to. It is possible to control access levels at the organizational unit or even the attribute level, making it helpful for us. Active Roles helped increase operational efficiency in our organization. We have delegated user provisioning to the help desk so they can create users or manage accounts. We have delegated group management to identified group owners who can manage their groups. Some of them just need read-only access to AD; they do not need to download the native tools. They can just do it via a browser. Active Roles has helped our organization reduce the number of erroneous privileged accounts. We have set the templates, and we have set the standards. It helps standardize all the naming conventions and how they are provisioned with the rules. That is definitely very helpful. We use the change history to see who might have modified what object. We have that tracking, but we use a tool from Quest called Change Auditor that can do the auditing to figure out who did what type of thing for auditing.
Dnyandev Garad - PeerSpot reviewer
Offers a user-friendly experience with an intuitive interface and makes customization a breeze
With centralized user management, data is effortlessly pulled from various systems like SOAR and HR, simplifying user creation and data maintenance. This allows for easy user editing, role assignment based on HR attributes or department affiliation, and streamlined account allocation based on review levels, departments, or the entire organizational structure. Our Access Control in One Identity Manager is 99 percent automated saving us nearly 100 percent of our time. One Identity Manager simplifies SAP administration by providing a centralized view of even logically disconnected SAP accounts. It offers a flexible helpdesk approach. We can either leverage its built-in model or create our own UI accessible to specific teams based on their applications. This ensures each team sees only relevant tickets for their area, streamlining access management for disconnected applications. One Identity Manager can connect SAP accounts to employee identities under governance. One Identity Manager simplifies Identity Governance and Administration for SAP, a complex system to manage in this regard. It empowers us to effectively manage SAP profiles, roles, and groups, ensuring their proper assignment to corresponding SAP accounts. The solution delivers SAP-specialized workflows and business logic. One Identity Manager integrates with its Privilege Access Management solution to provide more granular control. This means we can define different account types within One Identity Manager, such as normal, admin, and privileged accounts. By assigning privileged access only to designated accounts, we can restrict access and permissions and enhance overall security control. One Identity Manager offers a user-friendly experience with an intuitive interface. It even provides a webshop for end users, allowing them to easily request new roles or accounts in various systems with a simple two-click process. Having the right resources makes customization a breeze. While understanding customer needs and translating them into technical specifications requires some processing upfront, One Identity's suite of tools simplifies the actual back-end work. From drag-and-drop interfaces for workflows and reports to scripting and C# coding supported by existing SDKs, customization options cater to all users. This dynamic application provisioning solution uses business roles to map our company's organizational structure. In other words, access to applications is determined solely by our assigned role within the company hierarchy. This role-based approach ensures users only receive the permissions they need based on their specific function, preventing unnecessary access. One Identity Manager streamlines our cloud governance by providing a centralized platform to manage user access permissions across all connected cloud applications. This eliminates the need for individual provisioning for each app, ensuring efficient authorization control. We have significantly improved our compliance posture with One Identity Manager. Previously, auditors identified numerous findings during manual audits, requiring extensive time and resources to address. With One Identity Manager, we've automated the onboarding, offboarding, and joiner processes, achieving a 95 percent closure rate on audit points. This centralized solution streamlines the auditor experience, allowing them to efficiently obtain information from the IAM team, saving both the organization and auditors valuable time. We have minimized inconsistencies in how our governance policies are applied across test, development, and production environments. One Identity Manager helps us create a privileged governance stance to close the security gap between privileged users and standard users by managing those accounts separately. This segregation prevents unauthorized access, as standard accounts cannot hold privileged rights and vice versa. This clear separation helps to close the security gap between these user types. One Identity Manager streamlines our procurement and licensing processes, allowing our initially large operations team to focus on more strategic tasks. By automating license management for connected applications like SAP and Azure Active Directory, the solution eliminates the risk of human error – forgotten access removals for unused licenses are a thing of the past. Now, licenses are automatically assigned and reclaimed based on user activity, ensuring efficient resource allocation. This means new hires receive immediate access, and vacated licenses become readily available, freeing the operations team from manual license management headaches. One Identity Manager streamlines application access decisions by automating the provisioning and de-provisioning of user access based on HR data. This eliminates manual intervention and delays for both HR and department personnel. When an employee changes departments, their access permissions are automatically updated in the identity management system, granting them the necessary tools to perform their new duties immediately. It also streamlines the automation of identity and access controls, making it easier to implement a zero-trust security model where every user and device is verified before granting access. While our audit processes were once cumbersome, requiring auditors to chase down reports from individual SAP administrators, everything is now centralized. One Identity Manager stores all application and database information in a single location, streamlining reconciliation efforts.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Government
8%
Manufacturing Company
8%
Computer Software Company
17%
Financial Services Firm
14%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Active Roles?
The pricing is high. I have not been involved with the renewal or cost aspect, but I know it is not cheap by any means. However, it is very useful for our environment.
What needs improvement with One Identity Active Roles?
I know they have increased support for Entra ID and mentioned providing support for AWS. A way to connect to various directories and integrate with cloud directories would be beneficial.
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
Pricing depends on licensing models, such as per-user licensing and feature-based pricing. Additional models like governance, provisioning, and reporting increase costs. Cloud or on-premises models...
What needs improvement with One Identity Manager?
It can have a clearer navigation map of the user interface and user provisioning. The documentation lacks step-by-step details on common tasks like creating roles, running action reviews, and versi...
 

Also Known As

Quest Active Roles
Quest One Identity Manager
 

Overview

 

Sample Customers

City of Frankfurt, Moore Public Schools, George Washington University, Transavia Airlines, Howard County, MD. See all stories at OneIdentity.com/casestudies
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about One Identity Active Roles vs. One Identity Manager and other solutions. Updated: January 2025.
839,422 professionals have used our research since 2012.