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I rate the technical support as one out of ten.
Sometimes it's challenging to identify which support team is responsible for certain issues, which is a significant concern.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
Cisco Identity Services Engine (ISE) is considered very reliable and stable.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
Pricing can be more expensive compared to other vendors, and there is a significant price gap observed, which doesn't seem justified by some specific features.
Additionally, the product is vulnerable and has many bugs.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Compared to other solutions like HPE ClearPass, Cisco is more costly, and the conversation suggests a possible forty percent price gap compared to competitors.
Cloud solutions are expensive, while on-prem setups with shared environments are cheaper but not effective.
They are lower than some of their competitors.
Cisco Identity Services Engine (ISE) is very good at device administration.
The solution is integrated with other Cisco devices and can offer automation for an organization, making deployments more dynamic and providing real-time visibility.
Technically, the product does everything one would expect from an identity and access management platform.
Cisco Identity Services Engine (ISE) offers comprehensive network access control and visibility, supporting features like 802.1X authentication, profiling, and posturing. It integrates with Microsoft and other Cisco products, facilitating robust security policies across distributed networks.
Cisco Identity Services Engine is a key player in network access control, offering centralized management and a user-friendly interface. It supports zero trust principles and provides strong authentication for wired and wireless networks. ISE's capabilities include granular security policies, enhanced device posturing, and seamless integration, bolstering security infrastructure. Users benefit from its dual authentication through EAP, simplifying access management across networks.
What are the key features of Cisco ISE?In industries like finance, healthcare, and education, Cisco ISE is pivotal for securing wired and wireless networks, implementing BYOD policies, and managing user access. Organizations leverage ISE for effective authentication and authorization, while maintaining compliance with industry security standards.
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
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