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Aruba ClearPass vs Cisco Identity Services Engine (ISE) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 22, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Aruba ClearPass secures data and reduces IT time, providing varied ROI by industry despite licensing challenges and costs.
Sentiment score
8.4
Cisco ISE users report enhanced security, cost savings, seamless integration, improved efficiency, and reliable threat mitigation with positive ROI.
Using Aruba ClearPass has resulted in less engineering time compared to other products we've used.
Direct comparisons with Forescout reveal up to 30% to 40% difference in cost savings.
 

Customer Service

Sentiment score
7.5
Aruba ClearPass customer service is highly rated, though some users suggest improvements in response time and issue escalation.
Sentiment score
5.3
Cisco Identity Services Engine's support is responsive but inconsistent, with reliance on partners and occasional delays in complex issues.
Portnox is one level up, as their customer support is outstanding.
We have escalated questions to tech support, and I would rate the technical support an eight out of ten.
We have local support, so it's much easier.
I rate the technical support as one out of ten.
Sometimes it's challenging to identify which support team is responsible for certain issues, which is a significant concern.
 

Scalability Issues

Sentiment score
8.2
Aruba ClearPass is scalable, praised for modular growth, efficient in large deployments, and adaptable despite minor competitive gaps.
Sentiment score
7.1
Cisco ISE is scalable and flexible, but may require careful planning and specific hardware for complex environments.
I believe the scalability of ClearPass is rated as ten out of ten.
In our environment, ClearPass handles up to 100,000 users, which is better than some other NAC solutions like Fortinox that scale up to 25,000.
Once the policy is defined, scaling works automatically and is fast.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
 

Stability Issues

Sentiment score
8.6
Aruba ClearPass is widely trusted for stability and reliability, with high performance ratings and quickly resolved issues.
Sentiment score
7.7
Cisco ISE is reliable and consistent, with some instability during updates or heavy loads, but overall well-regarded.
Cisco Identity Services Engine (ISE) is considered very reliable and stable.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
 

Room For Improvement

Aruba ClearPass needs user interface and integration enhancements, improved support, better scalability, simplified administration, and refined licensing models.
Cisco ISE needs UI, integration, performance, and stability improvements, with enhanced documentation, real-time analytics, and security capabilities.
The language and policy enforcement mechanisms are not clear, making it difficult to use the product effectively.
I don't see any limitations in ClearPass.
It is also better to improve threat intelligence for built-in threat detection and prevention.
Pricing can be more expensive compared to other vendors, and there is a significant price gap observed, which doesn't seem justified by some specific features.
Additionally, the product is vulnerable and has many bugs.
 

Setup Cost

Aruba ClearPass is considered costly with complex licensing, but many find its value justifies the expense compared to alternatives.
Cisco ISE pricing is complex and costly, particularly challenging for small businesses, with value dependent on feature utilization.
We cannot mix in prices, and of course, prices are going higher.
Achieving the best price requires careful selection from a menu of licensing options.
Aruba ClearPass is a premium product with higher pricing, which seems unnecessary given its complexity.
Compared to other solutions like HPE ClearPass, Cisco is more costly, and the conversation suggests a possible forty percent price gap compared to competitors.
Cloud solutions are expensive, while on-prem setups with shared environments are cheaper but not effective.
 

Valuable Features

Aruba ClearPass excels in flexible security features, integration, user-friendly management, network visibility, and supports multi-vendor environments cost-effectively.
Cisco Identity Services Engine enhances network security with integration, robust features, and centralized management supporting zero-trust principles.
The most effective feature for us is the OnGuard feature.
The ClearPass solution has reduced the amount of engineering time compared to previous solutions, making it more efficient for our purposes.
Cisco Identity Services Engine (ISE) is very good at device administration.
The solution is integrated with other Cisco devices and can offer automation for an organization, making deployments more dynamic and providing real-time visibility.
 

Categories and Ranking

Aruba ClearPass
Ranking in Network Access Control (NAC)
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
85
Ranking in other categories
No ranking in other categories
Cisco Identity Services Eng...
Ranking in Network Access Control (NAC)
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
141
Ranking in other categories
Cisco Security Portfolio (1st)
 

Mindshare comparison

As of January 2025, in the Network Access Control (NAC) category, the mindshare of Aruba ClearPass is 24.8%, down from 26.3% compared to the previous year. The mindshare of Cisco Identity Services Engine (ISE) is 28.4%, down from 31.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Access Control (NAC)
 

Q&A Highlights

NC
Aug 17, 2021
 

Featured Reviews

Abdelhamid Saber - PeerSpot reviewer
Secures the network with flexible controls and excellent support
We use Aruba ClearPass as a network access control solution. It prevents unauthorized access and allows access for users in the internal environment, performing checks and onboarding We use ClearPass to secure our environment. Before ClearPass, our environment wasn't as secure. The most…
SunilkumarNaganuri - PeerSpot reviewer
Enhanced device administration hindered by complex deployment and security limitations
Cisco Identity Services Engine (ISE) needs to improve the profiling preauthentication. They are very poor in asset classification and should focus on improving the preauthentication profiling, especially for NAC use cases. This will give them a roadmap for software-defined access (SDA) use cases and network segmentation. Threat detection capabilities are very weak. Additionally, the product is vulnerable and has many bugs.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
9%
Manufacturing Company
8%
Financial Services Firm
7%
Educational Organization
28%
Computer Software Company
14%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What is the biggest difference between Aruba ClearPass and FortiNAC?
I've done quite a lot of work with ClearPass, and not a lot with FortiNAC/Bradford. ClearPass incorporates a number of different functions including ClearPass Guest for creating complex wireless g...
What do you like most about Aruba ClearPass?
If you are looking at the base installation, then it was a very straightforward process, which I would rate an eight or nine out of ten.
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What do you like most about Cisco ISE (Identity Services Engine)?
Cisco ISE is a comprehensive solution that allows you to control access to network resources granularly based on policies.
 

Also Known As

Avenda eTIPS
Cisco ISE
 

Overview

 

Sample Customers

Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Find out what your peers are saying about Aruba ClearPass vs. Cisco Identity Services Engine (ISE) and other solutions. Updated: January 2025.
831,881 professionals have used our research since 2012.