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Cisco Identity Services Engine (ISE) vs Portnox comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 27, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Cisco ISE users report enhanced security, cost savings, seamless integration, improved efficiency, and reliable threat mitigation with positive ROI.
Sentiment score
7.3
Portnox CORE improved network visibility, security, and efficiency, reducing costs and enhancing decision-making through detailed analytics and automated features.
Direct comparisons with Forescout reveal up to 30% to 40% difference in cost savings.
If you were moving from a traditional on-premise NAC that was 100% managed by the IT department, there would be great savings in going to a cloud-based NAC with Portnox.
 

Customer Service

Sentiment score
5.3
Cisco Identity Services Engine's support is responsive but inconsistent, with reliance on partners and occasional delays in complex issues.
Sentiment score
7.2
Portnox customer service is praised for responsiveness and knowledge, though some users suggest improvements in local services and ticketing.
I rate the technical support as one out of ten.
Sometimes it's challenging to identify which support team is responsible for certain issues, which is a significant concern.
They resolved issues quickly and provided clear explanations.
I was seeing weird things, and they were able to explain things to me and help me quickly find a resolution.
They respond very immediately and provide detailed, amazing support.
 

Scalability Issues

Sentiment score
7.1
Cisco ISE is scalable and flexible, but may require careful planning and specific hardware for complex environments.
Sentiment score
7.4
Portnox is highly scalable, supporting thousands of endpoints, though large-scale deployments sometimes need additional resources.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
 

Stability Issues

Sentiment score
7.7
Cisco ISE is reliable and consistent, with some instability during updates or heavy loads, but overall well-regarded.
Sentiment score
7.5
Users find Portnox stable overall, with occasional minor issues; experiences vary by configuration and version. Stability rated 6-9/10.
Cisco Identity Services Engine (ISE) is considered very reliable and stable.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
The product itself is available and its uptime is 100%.
 

Room For Improvement

Cisco ISE needs UI, integration, performance, and stability improvements, with enhanced documentation, real-time analytics, and security capabilities.
Portnox needs GUI improvements, better remote site functionality, enhanced support, integration, and more effective licensing and firewall features.
Pricing can be more expensive compared to other vendors, and there is a significant price gap observed, which doesn't seem justified by some specific features.
Additionally, the product is vulnerable and has many bugs.
Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.
When I'm doing filtering at times, it doesn't filter the items properly.
They don't have much support during Asia Pacific hours.
 

Setup Cost

Cisco ISE pricing is complex and costly, particularly challenging for small businesses, with value dependent on feature utilization.
Portnox pricing includes annual per-device fees, valued for flexibility but considered high, offering notable features and scalability.
Compared to other solutions like HPE ClearPass, Cisco is more costly, and the conversation suggests a possible forty percent price gap compared to competitors.
Cloud solutions are expensive, while on-prem setups with shared environments are cheaper but not effective.
If you compare Portnox with all other well-known standard products, it is the cheapest.
The pricing is a bit high, possibly due to the cloud features and running instances across regions like the US, Asia, and Europe.
It is a bit on the high side, but considering the cloud features and how much it costs to run the instance in the cloud, it is not unreasonable.
 

Valuable Features

Cisco Identity Services Engine enhances network security with integration, robust features, and centralized management supporting zero-trust principles.
Portnox provides agentless network security with easy deployment, intuitive UI, seamless Azure integration, and comprehensive reporting for operational efficiency.
Cisco Identity Services Engine (ISE) is very good at device administration.
The solution is integrated with other Cisco devices and can offer automation for an organization, making deployments more dynamic and providing real-time visibility.
Our IT support team can easily manage daily tasks without being network administrators.
Additionally, it has a great detection and alert tool that is easy to filter and identify any rogue agents or rogue endpoints in our network.
We use Meraki for our switching, making it simple to point all our networks and offices to Portnox.
 

Categories and Ranking

Cisco Identity Services Eng...
Ranking in Network Access Control (NAC)
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
141
Ranking in other categories
Cisco Security Portfolio (1st)
Portnox
Ranking in Network Access Control (NAC)
7th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
ZTNA (11th), Passwordless Authentication (4th)
 

Mindshare comparison

As of January 2025, in the Network Access Control (NAC) category, the mindshare of Cisco Identity Services Engine (ISE) is 28.4%, down from 31.7% compared to the previous year. The mindshare of Portnox is 2.6%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Access Control (NAC)
 

Featured Reviews

SunilkumarNaganuri - PeerSpot reviewer
Enhanced device administration hindered by complex deployment and security limitations
Cisco Identity Services Engine (ISE) needs to improve the profiling preauthentication. They are very poor in asset classification and should focus on improving the preauthentication profiling, especially for NAC use cases. This will give them a roadmap for software-defined access (SDA) use cases and network segmentation. Threat detection capabilities are very weak. Additionally, the product is vulnerable and has many bugs.
Scott Kerr - PeerSpot reviewer
It is seamless and integrates well with our Azure setup
We use devices like PLCs and controllers, and when we receive a request to allow one on the network, we bypass typical authentication, associate it with a group account, and push it to a firewalled VLAN. However, problems arise when the same MAC address is requested for a different project. Our current system only finds authenticated MAC addresses, making it difficult to troubleshoot when the same device is used for multiple purposes. Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.
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Top Industries

By visitors reading reviews
Educational Organization
28%
Computer Software Company
14%
Financial Services Firm
7%
Government
7%
Computer Software Company
15%
Manufacturing Company
14%
Financial Services Firm
11%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What do you like most about Portnox CORE?
It's easy to manage and troubleshoot thanks to the lightweight components.
What is your experience regarding pricing and costs for Portnox CORE?
It's not cheap. It's not expensive. It's in the middle, so I'll probably give it a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Portnox CORE?
We have been having some issues with it. That's why we're considering migrating to Portnox Clear due to some limitations with CORE. At the end of the day, Portnox Clear's capabilities are much more...
 

Also Known As

Cisco ISE
Access Layers Portnox, Portnox CLEAR
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Data Realty, Royal London, Wales Millennium Centre, McLaren Construction Group, EL AL Israeli Airlines, 
Find out what your peers are saying about Cisco Identity Services Engine (ISE) vs. Portnox and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.