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NetIQ Identity Manager pros and cons

Vendor: OpenText
4.0 out of 5
1,125 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

NetIQ Identity Manager is highly flexible, allowing synchronization with multiple data sources and connections to various system types.
Valuable features of NetIQ Identity Manager include Password Reset Alerts, Password Sync, and SQL connectors.
NetIQ Identity Manager supports the integration of many external systems with automatic identity information transfer and offers extensive customization options.
It facilitates identity synchronization efficiently with features like automated provisioning and approval workflows, ensuring users receive all necessary access from day one.
NetIQ Identity Manager excels in syncing multiple directories, including numerous Active Directory instances, without a user limit.

CONS

NetIQ Identity Manager's integration capabilities should be improved for easier connections, reducing reliance on other directory services.
Further enhancement of the access granting process is needed to improve time efficiency and accuracy.
NetIQ Identity Manager's solution architecture is complex, and some components lack inherent resilience.
The process for configuring features needs simplification, especially for smaller customers.
Modern features need to be added to enhance functionality.
 

NetIQ Identity Manager Pros review quotes

DK
Jun 30, 2019
It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems.
reviewer2401464 - PeerSpot reviewer
May 15, 2024
NetIQ does not have a limit on the number of users.
MS
Mar 5, 2024
The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator.
Learn what your peers think about NetIQ Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1550298 - PeerSpot reviewer
Nov 1, 2021
I like the eDirectory feature.
GA
Feb 14, 2024
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows.
SYAMSUL SALAM - PeerSpot reviewer
Dec 11, 2023
The product is easy to use.
AA
Oct 28, 2019
The main value lies in the simplicity of implementation, as well as its customized look and feel.
Jack Kwok - PeerSpot reviewer
May 6, 2022
The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one.
HF
Aug 19, 2021
The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good.
Jul 1, 2019
The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors.
 

NetIQ Identity Manager Cons review quotes

DK
Jun 30, 2019
If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement.
reviewer2401464 - PeerSpot reviewer
May 15, 2024
The vendor must provide an easier console for configuring things for smaller customers.
MS
Mar 5, 2024
The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent.
Learn what your peers think about NetIQ Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1550298 - PeerSpot reviewer
Nov 1, 2021
It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface.
GA
Feb 14, 2024
Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy.
SYAMSUL SALAM - PeerSpot reviewer
Dec 11, 2023
The integrations must be made easier.
AA
Oct 28, 2019
There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue.
Jack Kwok - PeerSpot reviewer
May 6, 2022
We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory.
HF
Aug 19, 2021
NetIQ Identity Manager could improve by updating the user portal, it is out of date.
Jul 1, 2019
The interface is old and outdated, and the design software seems archaic.