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OpenText Identity Manager vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Identity Manager
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
15th
Ranking in Identity Governance Administration (IGA)
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
No ranking in other categories
SailPoint Identity Security...
Ranking in User Provisioning Software
2nd
Ranking in Identity Management (IM)
3rd
Ranking in Identity Governance Administration (IGA)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (3rd)
 

Mindshare comparison

As of May 2026, in the Identity Governance Administration (IGA) category, the mindshare of OpenText Identity Manager is 3.9%, down from 4.1% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 29.6%, down from 39.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud29.6%
OpenText Identity Manager3.9%
Other66.5%
Identity Governance Administration (IGA)
 

Featured Reviews

reviewer2401464 - PeerSpot reviewer
Architect at a consultancy with 51-200 employees
Updates systems quickly and does not have a limit on the number of users
NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NetIQ does not have a limit on the number of users."
"NetIQ Identity Manager is by far the most flexible product available, and the pricing is incredibly good, even if you're not situated in the BeNeLux."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"To my knowledge it is the only event based IDM system."
"It's a solid product, it's a mature product."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"I would recommend this product, its quite flexible and quick to start with."
"The identity vault, password syncing and self service Password Reset are valuable features, and NetIQ does a good job with password syncing among directories."
"Customer Service: Very good. Technical Support: Very good."
"It offers a single source of truth. Everything can be handled from one tier."
"Simplified Access Governance and Life Cycle Management, easy to implement in comparison to other IAM tools."
"IdentityIQ's best features are the hassle-free user experience and security."
"This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance."
"We are able to automate the entire process of joiners, movers, leavers and the provisioning and deprovisioning of identities."
"Access certification and provisioning are two of the solutions most valuable features."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
 

Cons

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The user facing interfaces are not too friendly and they are also fairly hard to configure."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The vendor must provide an easier console for configuring things for smaller customers."
"The problem is the ecosystem. There's not a lot of people that know the product, so it's hard to find someone to work with the product."
"The interface is old and outdated, and the design software seems archaic."
"The UI for requesting and approving rights have been a little outdated, however, in the most recent version that has been addressed."
"There are some limitations in the custom workflows, mainly in the GUI presentation, but the latest release improved."
"Complex configuration if you want to have AD forest architecture in place."
"There's a lot of customization required to improve the user experience."
"In the past, we had a lot of problems with SailPoint IdentityIQ, particularly in providing access and provisioning. There were some gaps in the operation of the solution because they were manual rather than automated, and the users and administrators were given access directly via Active Directory, and it wasn't appropriate for us at the time to use. In terms of integration, we could provide a more automated solution after a minimum number of years, but not in the SailPoint IdentityIQ platform, but there were problems in the registration, for example, with putting information inside ADP, but in general, we were able to solve those problems, and after implementing SailPoint IdentityIQ we had increased evaluations."
"There are more functionalities in the Cloud that could be explored."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"The license is expensive and the deployment is expensive."
"The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added."
"We have had a lot of service breaks because of the lack of support."
 

Pricing and Cost Advice

"The solution is quite affordable."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"The price of the solution is a bit high and could be reduced."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
"We pay an annual licensing cost for SailPoint IdentityIQ."
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
"The product is expensive. People need to opt for a licensing plan for one year or three years."
"The product is expensive. I rate its pricing an eight out of ten."
"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."
"I found the pricing to be relatively high."
"The pricing is based on the number of users and is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Outsourcing Company
8%
Manufacturing Company
8%
University
7%
Financial Services Firm
16%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
 

Questions from the Community

What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
What is your primary use case for NetIQ Identity Manager?
NetIQ Directory is the main function of the product. As far as I know, it is the only event test directory that exists. It has all the potential for event-based testing. It has rules, connectors, a...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

Novell Identity Manager
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Sheetz
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about OpenText Identity Manager vs. SailPoint Identity Security Cloud and other solutions. Updated: May 2026.
896,202 professionals have used our research since 2012.