OpenText Identity Manager vs SailPoint Identity Security Cloud comparison

OpenText and SailPoint are both solutions in the User Provisioning Software category. OpenText is ranked #9 with an average rating of 8.0, while SailPoint is ranked #2 with an average rating of 8.2. OpenText holds a 3.2% mindshare in UP, compared to SailPoint’s 25.8% mindshare. Additionally, 87% of OpenText users are willing to recommend the solution, compared to 97% of SailPoint users who would recommend it.

OpenText Identity Manager

Read 18 OpenText Identity Manager reviews

1,564 Views
657 Comparison Views

87% willing to recommend

SailPoint Identity Security...

Read 72 SailPoint Identity Security Cloud reviews

13,088 Views
5,104 Comparison Views

97% willing to recommend

OpenText Identity Manager

SailPoint Identity Security...

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

SailPoint Identity Security Cloud and OpenText Identity Manager compete in identity management solutions. SailPoint appears to have an edge in identity governance and compliance, simplifying tasks related to certification and provisioning.

Features: SailPoint offers strengths in user access reviews, certification, and provisioning with robust governance tools, role management capabilities, and comprehensive out-of-the-box connectors. OpenText Identity Manager is known for its event-based identity management system with real-time directory synchronization and password management. Its setup allows detailed integration with multiple data sources.

Room for Improvement: SailPoint could improve its stability and interface customization, while addressing complex configurations and high ownership costs. Enhancing support and reducing technical workload may also enhance usability. OpenText Identity Manager could modernize its management interface, boost cloud capabilities, and simplify installation processes.

Ease of Deployment and Customer Service: SailPoint provides diverse deployment options, both on-premises and cloud, supported by a strong presence globally with responsive technical support. OpenText primarily supports on-premises deployment, noted for its efficient and comprehensive service offerings.

Pricing and ROI: SailPoint is often considered expensive, priced by the number of identities, making it less accessible for smaller businesses. However, it provides a significant ROI through process automation and audit risk reduction. OpenText is more cost-effective for long-term enterprise solutions, though expenses can vary with scale and configuration. Both report ROI improvements but differ in cost structure and market accessibility.

To learn more, read our detailed OpenText Identity Manager vs. SailPoint Identity Security Cloud Report (Updated: December 2025).

Buyer's Guide

OpenText Identity Manager vs. SailPoint Identity Security Cloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Identity Manager

Ranking in User Provisioning Software

9th

Ranking in Identity Management (IM)

17th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

SailPoint Identity Security...

Ranking in User Provisioning Software

2nd

Ranking in Identity Management (IM)

1st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st), AI IT Support (3rd)

Mindshare comparison

As of January 2026, in the User Provisioning Software category, the mindshare of OpenText Identity Manager is 3.2%, down from 3.3% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 25.8%, down from 32.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

User Provisioning Software Market Share Distribution
Product	Market Share (%)
SailPoint Identity Security Cloud	25.8%
OpenText Identity Manager	3.2%
Other	71.0%

User Provisioning Software

Featured Reviews

reviewer2401464

Architect at a consultancy with 51-200 employees

Updates systems quickly and does not have a limit on the number of users

NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Read full review

Narayanan D

Principle at a manufacturing company with 10,001+ employees

User access management excels but needs enhancements with integration capabilities

I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main value lies in the simplicity of implementation, as well as its customized look and feel."

"I like the eDirectory feature."

"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."

"NetIQ does not have a limit on the number of users."

"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."

"The product is easy to use."

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."

"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

More OpenText Identity Manager pros

"It is simple and easy to implement."

"The access certification feature is valuable."

"SailPoint has an edge in terms of security since administrators have limited access, unlike ServiceNow where you can change everything."

"The solution's most valuable feature is its integration with Slack for the notification of access requests."

"The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure."

"Provides good authorization and authentication system functionality."

"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."

"The governance features, such as certification and provisioning, are the most beneficial for enhancing security."

More SailPoint Identity Security Cloud pros

Cons

"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."

"The interface is old and outdated, and the design software seems archaic."

"NetIQ Identity Manager could improve by updating the user portal, it is out of date."

"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."

"The integrations must be made easier."

"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."

More OpenText Identity Manager cons

"SailPoint IdentityIQ could be cheaper."

"There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."

"The workflow and user interface of SailPoint are not as smooth as ServiceNow's. I find raising a ticket to be too complex, which could be improved for better user-friendliness."

"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."

"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."

"I think that the onboarding framework could be improved."

"We have had a lot of service breaks because of the lack of support."

"The workflow and user interface of SailPoint are not as smooth as ServiceNow's."

More SailPoint Identity Security Cloud cons

Pricing and Cost Advice

"The price of the solution is a bit high and could be reduced."

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"The solution is quite affordable."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

"The pricing is based on the number of users and is reasonable."

"The pricing is a little bit higher than other tools."

"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."

"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."

"The product is expensive. I rate its pricing an eight out of ten."

"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."

"We pay an annual licensing cost for SailPoint IdentityIQ."

"They are expensive."

More SailPoint Identity Security Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Government

Financial Services Firm

16%

Manufacturing Company

10%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	21
Midsize Enterprise	8
Large Enterprise	42

Questions from the Community

What do you like most about NetIQ Identity Manager?

The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...

See all answers

What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...

See all answers

What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...

See all answers

How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...

See all answers

What is your experience regarding pricing and costs for SailPoint IdentityIQ?

The product is expensive. People need to opt for a licensing plan for one year or three years.

See all answers

What advice do you have for others considering SailPoint IdentityIQ?

You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.

See all answers

Comparisons

Microsoft Entra ID vs OpenText Identity Manager

Compared 12% of the time

One Identity Manager vs OpenText Identity Manager

Compared 8% of the time

EVOLVEUM midPoint vs OpenText Identity Manager

Compared 7% of the time

SAP Identity Management vs OpenText Identity Manager

Compared 6% of the time

One Identity Active Roles vs OpenText Identity Manager

Compared 5% of the time

More OpenText Identity Manager Competitors

Saviynt vs SailPoint Identity Security Cloud

Compared 11% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 7% of the time

Okta Platform vs SailPoint Identity Security Cloud

Compared 6% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 6% of the time

Omada Identity vs SailPoint Identity Security Cloud

Compared 5% of the time

More SailPoint Identity Security Cloud Competitors

Product Reports

Buyer's Guide

OpenText Identity Manager

January 2026

Download OpenText Identity Manager product report

Buyer's Guide

SailPoint Identity Security Cloud

December 2025

SailPoint Identity Security Cloud report

Download SailPoint Identity Security Cloud product report

Also Known As

Novell Identity Manager

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

Overview

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.

SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.

What are the key features of SailPoint Identity Security Cloud?

User-Friendly Interface: Intuitive and simple to navigate for effective management.
Robust Automation: Automates identity lifecycle processes efficiently.
Out-of-the-Box Connectors: Extensive connectors available for rapid integration.
AI and Machine Learning: Integrates AI for smarter provisioning and certification.
Flexible Customization: Tailors workflows and identity management as needed.

What benefits can users expect when evaluating SailPoint Identity Security Cloud?

Scalability: Easily scales with the growing needs of enterprises.
Comprehensive Governance: Ensures thorough compliance and governance measures.
Seamless Integration: Supports easy integration with third-party applications.
High-Level Security: Protects data with robust security features.
Regulatory Compliance: Facilitates adherence to regulatory requirements.

SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.

SailPoint

Sample Customers

Sheetz

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

Buyer's Guide

OpenText Identity Manager vs. SailPoint Identity Security Cloud

December 2025

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