OpenText Identity Manager vs SailPoint Identity Security Cloud comparison

OpenText and SailPoint are both solutions in the Identity Governance Administration (IGA) category. OpenText is ranked #7 with an average rating of 9.0, while SailPoint is ranked #1 with an average rating of 8.3. OpenText holds a 4.1% mindshare in IGA, compared to SailPoint’s 27.9% mindshare. Additionally, 87% of OpenText users are willing to recommend the solution, compared to 97% of SailPoint users who would recommend it.

OpenText Identity Manager

Read 18 OpenText Identity Manager reviews

2,795 Views
839 Comparison Views

87% willing to recommend

SailPoint Identity Security...

Read 72 SailPoint Identity Security Cloud reviews

18,713 Views
5,427 Comparison Views

97% willing to recommend

OpenText Identity Manager

SailPoint Identity Security...

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Executive SummaryUpdated on Mar 29, 2026

SailPoint Identity Security Cloud and OpenText Identity Manager compete in the identity management space. SailPoint has a slight upper hand due to its comprehensive integration capabilities and flexibility in deployment options.

Features: SailPoint Identity Security Cloud provides an exceptional certification module, various out-of-the-box connectors for seamless integration, and a customizable platform-based approach. Its automation capabilities significantly streamline identity processes. OpenText Identity Manager excels in event-based operations, offering real-time synchronization across different systems and providing efficient user management.

Room for Improvement: SailPoint faces challenges with high pricing and requires more accessible module licensing for mid-sized companies. Users need better customization options, improved support, and user-friendly reporting. OpenText Identity Manager should modernize its management interface, simplify installation, enhance the user portal, and bolster role-based access controls and AI features to stay competitive.

Ease of Deployment and Customer Service: SailPoint offers flexible deployment options across Public, Hybrid, and On-premises environments to meet various organizational needs, while OpenText is limited to On-premises and Private Cloud settings. SailPoint provides accessible customer service through community and partner forums, though it could benefit from more proactive support. OpenText offers good tiered support but lacks the extensive community interaction of SailPoint.

Pricing and ROI: SailPoint is considered expensive with high deployment and licensing costs but delivers significant ROI through enhanced security for larger enterprises. OpenText is more cost-effective, appealing to organizations seeking affordable identity management solutions while still providing good ROI.

To learn more, read our detailed OpenText Identity Manager vs. SailPoint Identity Security Cloud Report (Updated: May 2026).

Buyer's Guide

OpenText Identity Manager vs. SailPoint Identity Security Cloud

May 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Identity Manager

Ranking in User Provisioning Software

9th

Ranking in Identity Management (IM)

15th

Ranking in Identity Governance Administration (IGA)

7th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

SailPoint Identity Security...

Ranking in User Provisioning Software

2nd

Ranking in Identity Management (IM)

2nd

Ranking in Identity Governance Administration (IGA)

1st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (3rd)

Mindshare comparison

As of June 2026, in the Identity Governance Administration (IGA) category, the mindshare of OpenText Identity Manager is 4.1%, up from 4.0% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 27.9%, down from 39.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Governance Administration (IGA) Mindshare Distribution
Product	Mindshare (%)
SailPoint Identity Security Cloud	27.9%
OpenText Identity Manager	4.1%
Other	68.0%

Identity Governance Administration (IGA)

Featured Reviews

reviewer2401464

Architect at a consultancy with 51-200 employees

Updates systems quickly and does not have a limit on the number of users

NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Read full review

Mitch MO

Specialist Consultant at a financial services firm with 10,001+ employees

Access lifecycle has been streamlined but connectors for non‑human identities still need improvement

We currently use IdentityIQ and do not have SailPoint Identity Security Cloud. We only have IdentityIQ on-premises. I do not have extensive experience with analytics, but I know that there are custom reports available to obtain information about data in SailPoint. I am not entirely familiar with analytics data. It is difficult to score because you have to compare with another product to assess it. We are satisfied with IdentityIQ. However, I understand that we will not have a choice but to move to a cloud solution in the future because SailPoint is not investing in new upgrades or evolution of IdentityIQ. My overall rating for this product is 7.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."

"The main value lies in the simplicity of implementation, as well as its customized look and feel."

"The identity vault, password syncing and self service Password Reset are valuable features, and NetIQ does a good job with password syncing among directories."

"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."

"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."

"The stability of the NetIQ Identity Manager is good."

"It has reduced time and resource costs due to automation of previously hand-managed tasks like provisioning, granting access, distribution and access to different enterprise connected applications."

"I like the eDirectory feature."

More OpenText Identity Manager pros

"It is a stable tool, which we run in our complex environment."

"The solution's most valuable feature is its integration with Slack for the notification of access requests."

"I find the solution to be comprehensive."

"The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure."

"Security and administration for any new/current access."

"The most valuable features of SailPoint IdentityIQ are the reporting because it is better than other solutions. The workflows can be customized to our requirements and the overall features are good."

"SailPoint IdentityIQ is a very good product (in my opinion - it is the best product and it took the leading place in Gartner's Magic Quadrant two years in a row) and I can recommend it to all who are looking for a very strong IDM solution (if the price suits you)."

"Customer Service: Very good. Technical Support: Very good."

More SailPoint Identity Security Cloud pros

Cons

"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."

"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."

"If it works, Designer is a charm, but it can be a pain to keep updated because of all the Java stuff that regularly goes wrong."

"The UI for requesting and approving rights have been a little outdated, however, in the most recent version that has been addressed."

"The problem is the ecosystem. There's not a lot of people that know the product, so it's hard to find someone to work with the product."

"NetIQ Identity Manager could improve by updating the user portal, it is out of date."

"There are some limitations in the custom workflows, mainly in the GUI presentation, but the latest release improved."

More OpenText Identity Manager cons

"We have had a lot of service breaks because of the lack of support."

"The customer support process is slow at times because they do not have proper language support for my clients in Latin America speaking Spanish."

"The advanced provisioning features require more improvement."

"The product’s cloud offering could be flexible."

"SailPoint IdentityIQ could be cheaper."

"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."

"SailPoint lacks some features like privileged account management and access management features found in products like Okta."

"There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."

More SailPoint Identity Security Cloud cons

Pricing and Cost Advice

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"The solution is quite affordable."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

"The price of the solution is a bit high and could be reduced."

"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."

"The price of the solution could improve, it is not priced well for smaller businesses to afford."

"The product is expensive. People need to opt for a licensing plan for one year or three years."

"The pricing is based on the number of users and is reasonable."

"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."

"This is an expensive solution. I would rate it a two and a half out of five for pricing."

"It is affordable licensing."

"It is a costly solution. Its cost, for sure, should be reduced."

More SailPoint Identity Security Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Outsourcing Company

Marketing Services Firm

Financial Services Firm

16%

Manufacturing Company

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	21
Midsize Enterprise	8
Large Enterprise	43

Questions from the Community

What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...

See all answers

What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...

See all answers

What is your primary use case for NetIQ Identity Manager?

NetIQ Directory is the main function of the product. As far as I know, it is the only event test directory that exists. It has all the potential for event-based testing. It has rules, connectors, a...

See all answers

How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...

See all answers

What advice do you have for others considering SailPoint IdentityIQ?

You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.

See all answers

What is your experience regarding pricing and costs for SailPoint Cloud Infrastructure Entitlement Management?

SailPoint is cheaper than ServiceNow, which is very expensive.

See all answers

Comparisons

One Identity Manager vs OpenText Identity Manager

Compared 7% of the time

OpenIAM Identity Governance vs OpenText Identity Manager

Compared 5% of the time

EVOLVEUM midPoint vs OpenText Identity Manager

Compared 5% of the time

Microsoft Identity Manager vs OpenText Identity Manager

Compared 5% of the time

OpenText Identity Governance vs OpenText Identity Manager

Compared 5% of the time

More OpenText Identity Manager Competitors

Saviynt Identity Cloud vs SailPoint Identity Security Cloud

Compared 9% of the time

Okta Platform vs SailPoint Identity Security Cloud

Compared 7% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 6% of the time

Omada Identity vs SailPoint Identity Security Cloud

Compared 4% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 4% of the time

More SailPoint Identity Security Cloud Competitors

Product Reports

Buyer's Guide

OpenText Identity Manager

June 2026

Download OpenText Identity Manager product report

Buyer's Guide

SailPoint Identity Security Cloud

May 2026

SailPoint Identity Security Cloud report

Download SailPoint Identity Security Cloud product report

Also Known As

Novell Identity Manager

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

Overview

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.

SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.

What are the key features of SailPoint Identity Security Cloud?

User-Friendly Interface: Intuitive and simple to navigate for effective management.
Robust Automation: Automates identity lifecycle processes efficiently.
Out-of-the-Box Connectors: Extensive connectors available for rapid integration.
AI and Machine Learning: Integrates AI for smarter provisioning and certification.
Flexible Customization: Tailors workflows and identity management as needed.

What benefits can users expect when evaluating SailPoint Identity Security Cloud?

Scalability: Easily scales with the growing needs of enterprises.
Comprehensive Governance: Ensures thorough compliance and governance measures.
Seamless Integration: Supports easy integration with third-party applications.
High-Level Security: Protects data with robust security features.
Regulatory Compliance: Facilitates adherence to regulatory requirements.

SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.

SailPoint

Sample Customers

Sheetz

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

Buyer's Guide

OpenText Identity Manager vs. SailPoint Identity Security Cloud

May 2026

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Find out what your peers are saying about OpenText Identity Manager vs. SailPoint Identity Security Cloud and other solutions. Updated: May 2026.

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