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OpenText Identity Manager vs SailPoint Identity Security Cloud comparison

OpenText and SailPoint are both solutions in the Identity Governance Administration (IGA) category. OpenText is ranked #7 with an average rating of 9.0, while SailPoint is ranked #1 with an average rating of 8.3. OpenText holds a 4.1% mindshare in IGA, compared to SailPoint’s 27.9% mindshare. Additionally, 87% of OpenText users are willing to recommend the solution, compared to 97% of SailPoint users who would recommend it.
OpenText Identity Manager
Read 18 OpenText Identity Manager reviews
  • 2,795 Views
  • 839 Comparison Views
87% willing to recommend
SailPoint Identity Security...
Read 72 SailPoint Identity Security Cloud reviews
  • 18,713 Views
  • 5,427 Comparison Views
97% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

SailPoint Identity Security Cloud and OpenText Identity Manager compete in the identity management space. SailPoint has a slight upper hand due to its comprehensive integration capabilities and flexibility in deployment options.

Features: SailPoint Identity Security Cloud provides an exceptional certification module, various out-of-the-box connectors for seamless integration, and a customizable platform-based approach. Its automation capabilities significantly streamline identity processes. OpenText Identity Manager excels in event-based operations, offering real-time synchronization across different systems and providing efficient user management.

Room for Improvement: SailPoint faces challenges with high pricing and requires more accessible module licensing for mid-sized companies. Users need better customization options, improved support, and user-friendly reporting. OpenText Identity Manager should modernize its management interface, simplify installation, enhance the user portal, and bolster role-based access controls and AI features to stay competitive.

Ease of Deployment and Customer Service: SailPoint offers flexible deployment options across Public, Hybrid, and On-premises environments to meet various organizational needs, while OpenText is limited to On-premises and Private Cloud settings. SailPoint provides accessible customer service through community and partner forums, though it could benefit from more proactive support. OpenText offers good tiered support but lacks the extensive community interaction of SailPoint.

Pricing and ROI: SailPoint is considered expensive with high deployment and licensing costs but delivers significant ROI through enhanced security for larger enterprises. OpenText is more cost-effective, appealing to organizations seeking affordable identity management solutions while still providing good ROI.

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To learn more, read our detailed OpenText Identity Manager vs. SailPoint Identity Security Cloud Report (Updated: May 2026).
Buyer's Guide
OpenText Identity Manager vs. SailPoint Identity Security Cloud
May 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Identity Manager
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
15th
Ranking in Identity Governance Administration (IGA)
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
No ranking in other categories
SailPoint Identity Security...
Ranking in User Provisioning Software
2nd
Ranking in Identity Management (IM)
2nd
Ranking in Identity Governance Administration (IGA)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (3rd)
 

Mindshare comparison

As of June 2026, in the Identity Governance Administration (IGA) category, the mindshare of OpenText Identity Manager is 4.1%, up from 4.0% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 27.9%, down from 39.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud27.9%
OpenText Identity Manager4.1%
Other68.0%
Identity Governance Administration (IGA)
 

Featured Reviews

reviewer2401464 - PeerSpot reviewer
reviewer2401464
Architect at a consultancy with 51-200 employees
Updates systems quickly and does not have a limit on the number of users
NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.
Read full review
Mitch MO - PeerSpot reviewer
Mitch MO
Specialist Consultant at a financial services firm with 10,001+ employees
Access lifecycle has been streamlined but connectors for non‑human identities still need improvement
We currently use IdentityIQ and do not have SailPoint Identity Security Cloud. We only have IdentityIQ on-premises. I do not have extensive experience with analytics, but I know that there are custom reports available to obtain information about data in SailPoint. I am not entirely familiar with analytics data. It is difficult to score because you have to compare with another product to assess it. We are satisfied with IdentityIQ. However, I understand that we will not have a choice but to move to a cloud solution in the future because SailPoint is not investing in new upgrades or evolution of IdentityIQ. My overall rating for this product is 7.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The product is easy to use."
"I like the eDirectory feature."
"It has reduced time and resource costs due to automation of previously hand-managed tasks like provisioning, granting access, distribution and access to different enterprise connected applications."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"Identity and access management processes have developed to become automatic and fast."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
More OpenText Identity Manager pros
"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
"SailPoint IdentityIQ is a very good product (in my opinion - it is the best product and it took the leading place in Gartner's Magic Quadrant two years in a row) and I can recommend it to all who are looking for a very strong IDM solution (if the price suits you)."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"My advice to others is if you are new to the identity access management world, and you are starting with SailPoint IdentityIQ, you have the best tool in your hand to start with."
"Certifications and user provisioning features are the most valuable."
"This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access."
"The basic concept is most valuable. I like how they have designed the solution. They create an Identity Cube, and then they do all the processes and configuration around the Identity Cube."
"I think the certification module is perhaps one of the most valuable features."
More SailPoint Identity Security Cloud pros
 

Cons

"User Application UI Product Licensing"
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"Technical support is very good, but in my country the ecosystem of consultants is scarce."
"If it works, Designer is a charm, but it can be a pain to keep updated because of all the Java stuff that regularly goes wrong."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"The UI for requesting and approving rights have been a little outdated, however, in the most recent version that has been addressed."
More OpenText Identity Manager cons
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
"We have had a lot of service breaks because of the lack of support."
"Some setups should be done in the interface and in the code, and could be made simpler."
"The interface should be simple and easier to use."
"The connector for EPIC, ServiceNow, and Duo."
"The product must improve its support."
"If you compare Saviynt and Okta Workforce Identity versus SailPoint IdentityIQ, SailPoint IdentityIQ needs to improve its UI."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version."
More SailPoint Identity Security Cloud cons
 

Pricing and Cost Advice

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"The solution is quite affordable."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"The price of the solution is a bit high and could be reduced."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
"I found the pricing to be relatively high."
"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."
"They are expensive."
"This is an expensive solution. I would rate it a two and a half out of five for pricing."
"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."
"It's difficult to say that the solution saved costs because it is quite expensive."
"The pricing is a little bit higher than other tools."
More SailPoint Identity Security Cloud pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Outsourcing Company
8%
Marketing Services Firm
7%
Financial Services Firm
16%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
 

Questions from the Community

What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
See all answers
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
See all answers
What is your primary use case for NetIQ Identity Manager?
NetIQ Directory is the main function of the product. As far as I know, it is the only event test directory that exists. It has all the potential for event-based testing. It has rules, connectors, a...
See all answers
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
See all answers
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
See all answers
What is your experience regarding pricing and costs for SailPoint Cloud Infrastructure Entitlement Management?
SailPoint is cheaper than ServiceNow, which is very expensive.
See all answers
 

Comparisons

One Identity Manager vs OpenText Identity Manager Logo
One Identity Manager vs OpenText Identity Manager
Compared 7% of the time
OpenIAM Identity Governance vs OpenText Identity Manager Logo
OpenIAM Identity Governance vs OpenText Identity Manager
Compared 5% of the time
EVOLVEUM midPoint vs OpenText Identity Manager Logo
EVOLVEUM midPoint vs OpenText Identity Manager
Compared 5% of the time
Microsoft Identity Manager vs OpenText Identity Manager Logo
Microsoft Identity Manager vs OpenText Identity Manager
Compared 5% of the time
OpenText Identity Governance vs OpenText Identity Manager Logo
OpenText Identity Governance vs OpenText Identity Manager
Compared 5% of the time
More OpenText Identity Manager Competitors
Saviynt Identity Cloud vs SailPoint Identity Security Cloud Logo
Saviynt Identity Cloud vs SailPoint Identity Security Cloud
Compared 9% of the time
Okta Platform vs SailPoint Identity Security Cloud Logo
Okta Platform vs SailPoint Identity Security Cloud
Compared 7% of the time
Microsoft Entra ID vs SailPoint Identity Security Cloud Logo
Microsoft Entra ID vs SailPoint Identity Security Cloud
Compared 5% of the time
Omada Identity vs SailPoint Identity Security Cloud Logo
Omada Identity vs SailPoint Identity Security Cloud
Compared 4% of the time
One Identity Manager vs SailPoint Identity Security Cloud Logo
One Identity Manager vs SailPoint Identity Security Cloud
Compared 4% of the time
More SailPoint Identity Security Cloud Competitors
 

Product Reports

Buyer's Guide
OpenText Identity Manager
June 2026
OpenText Identity Manager reportDownload OpenText Identity Manager product report
Buyer's Guide
SailPoint Identity Security Cloud
May 2026
SailPoint Identity Security Cloud reportDownload SailPoint Identity Security Cloud product report
 

Also Known As

Novell Identity Manager
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

  • Real-time Synchronization: Event-driven architecture enables instant updates across systems.
  • Role Based Provisioning: Streamlines managing roles and permissions within organizations.
  • Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
  • Password Synchronization: Simplifies password management across platforms.
  • Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

  • Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
  • Security Enhancements: Improves compliance management and access control.
  • Scalability: Efficiently supports large-scale enterprise environments.
  • Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.

SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.

What are the key features of SailPoint Identity Security Cloud?

  • User-Friendly Interface: Intuitive and simple to navigate for effective management.
  • Robust Automation: Automates identity lifecycle processes efficiently.
  • Out-of-the-Box Connectors: Extensive connectors available for rapid integration.
  • AI and Machine Learning: Integrates AI for smarter provisioning and certification.
  • Flexible Customization: Tailors workflows and identity management as needed.

What benefits can users expect when evaluating SailPoint Identity Security Cloud?

  • Scalability: Easily scales with the growing needs of enterprises.
  • Comprehensive Governance: Ensures thorough compliance and governance measures.
  • Seamless Integration: Supports easy integration with third-party applications.
  • High-Level Security: Protects data with robust security features.
  • Regulatory Compliance: Facilitates adherence to regulatory requirements.

SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.

SailPoint
 

Sample Customers

Sheetz
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Buyer's Guide
OpenText Identity Manager vs. SailPoint Identity Security Cloud
May 2026
Free Report: OpenText Identity Manager vs. SailPoint Identity Security Cloud
Find out what your peers are saying about OpenText Identity Manager vs. SailPoint Identity Security Cloud and other solutions. Updated: May 2026.
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See our OpenText Identity Manager vs. SailPoint Identity Security Cloud report.
See our list of best Identity Governance Administration (IGA) vendors, best User Provisioning Software vendors, and best Identity Management (IM) vendors.

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