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CyberArk Privileged Access Manager vs NetIQ Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.8
CyberArk Privileged Access Manager's support is efficient and knowledgeable, but response times and communication can vary, especially with outsourcing.
Sentiment score
8.2
NetIQ Identity Manager customer service ratings vary, with mixed technical support experiences and significant concerns about response times and availability.
 

Room For Improvement

Sentiment score
6.7
Enhancements sought include user-friendliness, integration, automation, reporting, customization, API support, cost efficiency, deployment, documentation, and updates.
Sentiment score
4.5
NetIQ Identity Manager needs better documentation, modern interface, simplified use, and seamless Active Directory integration, particularly for educational access.
 

Scalability Issues

Sentiment score
7.1
CyberArk Privileged Access Manager offers seamless and flexible scalability for organizations, though licensing challenges may occur.
Sentiment score
7.1
NetIQ Identity Manager offers good scalability but faces challenges with bulk uploads, licensing costs, and complex scaling adjustments.
 

Setup Cost

Sentiment score
5.0
CyberArk Privileged Access Manager is costly but offers high value and comprehensive security, with subscription models benefiting larger installations.
Sentiment score
5.5
NetIQ Identity Manager costs vary, with high initial and annual fees; competitive and sector-specific pricing options are available.
 

Stability Issues

Sentiment score
7.8
CyberArk Privileged Access Manager is stable, with occasional bugs, but upgrades and redundancy features improve reliability and performance.
Sentiment score
7.7
NetIQ Identity Manager is generally stable with a rating of 8/10, occasionally encountering bugs and crashes, especially on Windows servers.
 

Valuable Features

Sentiment score
8.5
CyberArk Privileged Access Manager enhances security with automatic password rotation, session monitoring, and supports large-scale, compliant deployments.
Sentiment score
7.8
NetIQ Identity Manager provides real-time synchronization, automated workflows, and supports over a billion users with prebuilt security configurations.
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
193
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (3rd), Operational Technology (OT) Security (3rd)
NetIQ Identity Manager
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
User Provisioning Software (9th), Identity Management (IM) (17th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 21.2%, down 24.0% compared to last year.
NetIQ Identity Manager, on the other hand, focuses on User Provisioning Software, holds 4.4% mindshare, down 5.8% since last year.
Privileged Access Management (PAM)
User Provisioning Software
 

Featured Reviews

SatishIyer - PeerSpot reviewer
Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK
When I was a component owner for PAM's Privileged Threat Analytics (PTA) component, what I wanted was a clear mapping to the MITRE ATT&CK framework, a framework which has a comprehensive list of use cases. We reached out to the vendor and asked them how much coverage they have of the uses cases found on MITRE, which would have given us a better view of things while I was the product owner. Unfortunately they did not have the capability of mapping onto MITRE's framework at that time. PTA is essentially the monitoring interface of the broker (e.g. Privileged Access Management, the Vault, CPM, PSM, etc.), and it's where you can capture your broker bypass and perform related actions. For this reason, we thought that this kind of mapping would be required, but CyberArk informed us that they did not have the capability we had in mind with regard to MITRE ATT&CK. I am not sure what the situation is now, but it would definitely help to have that kind of alignment with one of the more well-known frameworks like MITRE. For CyberArk as a vendor, it would also help them to clearly spell out in which areas they have full functionality and in which ares they have partial or none. Of course, it also greatly benefits the customers when they're evaluating the product.
SYAMSUL SALAM - PeerSpot reviewer
The product is affordable and easy to use, but the technical support must be improved
The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…
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Top Industries

By visitors reading reviews
Educational Organization
31%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
6%
Computer Software Company
15%
Financial Services Firm
13%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
CyberArk Privileged Access Manager comes at a high cost. But the solution is worth its price.
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Novell Identity Manager
 

Learn More

 

Overview

 

Sample Customers

Rockwell Automation
Sheetz
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: November 2024.
816,406 professionals have used our research since 2012.