My favorite feature is the ease of customization. You can change, optimize, and update it at your convenience. I haven't seen that in many other products available.
One Identity Manager is highly customizable, offering robust role and policy management to streamline access governance. It enhances operational efficiency by automating user lifecycle processes and offers extensive connectors for system integration. While it ensures compliance through comprehensive auditing, it requires complex customization, with inadequate support and insufficient documentation often hindering deployment. Integration gaps and performance issues, particularly in large organizations, further challenge effective deployment of One Identity Manager.