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One Identity Manager vs SAP Identity Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.9
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
Sentiment score
7.2
Customer service is mixed, with premium support praised for effectiveness but costly, and technical support varying in effectiveness.
Sentiment score
9.0
SAP Identity Management's support is praised for expertise, but response times vary; direct contact or forums may expedite help.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
It could take a day or some hours depending on the case or the customer.
 

Room For Improvement

Sentiment score
4.7
Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
Sentiment score
4.9
One Identity Manager needs faster performance, better integration, enhanced documentation, more features, and improved support for user experience.
Sentiment score
4.0
SAP Identity Management needs UI, performance, and compatibility improvements, with better integration, compliance, risk analysis, and pricing enhancements.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
One Identity Manager needs better documentation and more examples, especially for beginners, as it has a steep learning curve.
 

Scalability Issues

Sentiment score
7.7
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
Sentiment score
7.4
One Identity Manager is scalable and adaptable, but may require optimizations for large datasets and enterprise environments.
Sentiment score
6.3
SAP Identity Management's scalability is debated; praised for flexibility but criticized for database maintenance and role optimization challenges.
 

Setup Cost

Sentiment score
6.1
Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
Sentiment score
6.5
One Identity Manager is competitively priced for large enterprises but may seem costly for smaller businesses due to feature richness.
Sentiment score
4.0
SAP Identity Management pricing is seen as costly, with value perception affected by inadequate alignment with business requirements.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
Sentiment score
7.3
Users find One Identity Manager stable but face challenges with upgrades, customizations, and version-related performance issues.
Sentiment score
6.5
SAP Identity Management is mostly stable; some versions have issues, but recent updates enhance performance and user satisfaction.
 

Valuable Features

Sentiment score
8.3
Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
Sentiment score
7.9
One Identity Manager offers a customizable interface with powerful workflow management, integration, and centralized administration for efficient user management.
Sentiment score
8.5
SAP Identity Management is praised for flexibility, integration, user experience, and suitability for SAP and non-SAP systems.
Technically, the product does everything one would expect from an identity and access management platform.
I can use standardized connectors, called sync projects, and set up mappings and workflows, etc.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
3rd
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Customer Identity and Access Management (CIAM) (3rd)
One Identity Manager
Ranking in User Provisioning Software
2nd
Ranking in Identity Management (IM)
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
106
Ranking in other categories
No ranking in other categories
SAP Identity Management
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
15th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.9%, down from 4.0% compared to the previous year. The mindshare of One Identity Manager is 8.2%, up from 7.4% compared to the previous year. The mindshare of SAP Identity Management is 2.7%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Vladislav Shapiro - PeerSpot reviewer
Offers a more comprehensive and streamlined view of user identities and access
One of the most valuable features is the ability for business people to input their knowledge about business processes directly into the product. It's a good tool for anyone familiar with business or technical administration. The shopping cart capability for requests and the catalog features were also initially valuable. It's the best product for providing an enterprise view of logically disconnected SAP accounts. Sometimes, it's doing better than the SAP IG, which probably got discontinued or will be. One Identity Manager helps us connect SAP accounts to employee identities under governance. It is critical because there's no such thing as just SAP, and you want to centralize. You have Active Directory, SAP, and all the cloud applications. Every product has its user accounts, and One Identity allows you to connect them all in one place. One Identity Manager provides IGA for the more difficult-to-manage aspects of SAP. It lets you do many different things and go as deep as you want. The solution has a whole library of specialized SAP workflows for provisioning. You can build a customized web interface that you can do whatever you want with. The out-of-the-box interface for administrators or anybody else can take a little time to understand. It depends on the user's maturity. You must understand what's happening before touching the product. If you have experience using Identity Manager or similar tools, it's highly intuitive. It has so many features that it takes time to adopt, but that's not because it's difficult. The business roles are fundamental to role-based access controls. If you don't know how to build roles, it's very hard to do. One of the advantages of this particular product is that you don't have to be a technical person to build the role. You can log in as a business owner with a newly created project and add entitlements, users, or criteria. You can do it manually or using a formula. It's easy to do without any code.
Kiril Petkov - PeerSpot reviewer
Stable, especially if you're an experienced user and is suitable for managing access rights for accounts, process sharing, and file sharing, but it isn't straightforward to use or maintain
I'm not so happy about the features provided by SAP Identity Management, but I'm not sure where the problem lies, if it's a product issue, an issue with its deployment, or both. I find SAP Identity Management complicated to use. Maintaining it is also complex. The solution is integrated with only two core systems, so it's not compatible with all applications in terms of providing single sign-on, which makes no sense to me, so this is another area for improvement in SAP Identity Management. Still, the issue could be with the supplier my company is working with, as that supplier provides consultancy and deployment services. It's a popular, experienced, and well-ranked supplier in the local market. However, it's still not guaranteed that the business requirements have been understood correctly and that the deployment was done properly. What I'd like to see in SAP Identity Management in its next release is a more innovative way to use it for handling all access rights rather than having to use different products.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
17%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
Computer Software Company
16%
Manufacturing Company
15%
Energy/Utilities Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...
What is your primary use case for Omada Identity?
We wanted a solution that could help us make HR the master of identities. We wanted a solution that could take that d...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
One Identity Manager is priced in the middle range but offers good value due to lower implementation time compared to...
What needs improvement with One Identity Manager?
The client application should transition to a web-based interface to improve administration flexibility. Improvements...
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password r...
What needs improvement with SAP Identity Management?
I have encountered issues with the host authentication feature.
What is your primary use case for SAP Identity Management?
Our clients utilize the tool to automate user provisioning and manage identity, security, and user roles within their...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Quest One Identity Manager, Dell One Identity Manager
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Learn More

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Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about One Identity Manager vs. SAP Identity Management and other solutions. Updated: October 2024.
817,354 professionals have used our research since 2012.