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SAP Customer Data Cloud vs SAP Identity Management comparison

The compared SAP Customer Data Cloud and SAP Identity Management solutions aren't in the same category. SAP Customer Data Cloud is ranked #2 in SL . SAP Identity Management is ranked #16 in IAM , with an average rating of 7.7, and holds a 2.8% mindshare. Additionally, 100% of SAP Customer Data Cloud users are willing to recommend the solution, compared to 92% of SAP Identity Management users who would recommend it.
SAP Customer Data Cloud
Read 2 SAP Customer Data Cloud reviews
  • 8 Views
  • 9 Comparison Views
100% willing to recommend
SAP Identity Management
Read 13 SAP Identity Management reviews
  • 1,707 Views
  • 1,222 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between SAP Customer Data Cloud and SAP Identity Management based on real PeerSpot user reviews.

Find out what your peers are saying about LoginRadius, SAP, Akamai and others in Social Login.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Sentiment score
6.3
SAP Identity Management's scalability is debated; praised for flexibility but criticized for database maintenance and role optimization challenges.
 

Valuable Features

No sentiment score available
Sentiment score
8.5
SAP Identity Management is praised for flexibility, integration, user experience, and suitability for SAP and non-SAP systems.
 

Room For Improvement

No sentiment score available
Sentiment score
4.0
SAP Identity Management needs UI, performance, and compatibility improvements, with better integration, compliance, risk analysis, and pricing enhancements.
 

Stability Issues

No sentiment score available
Sentiment score
6.4
SAP Identity Management is mostly stable; some versions have issues, but recent updates enhance performance and user satisfaction.
 

Customer Service

No sentiment score available
Sentiment score
9.0
SAP Identity Management's support is praised for expertise, but response times vary; direct contact or forums may expedite help.
 

Setup Cost

No sentiment score available
Sentiment score
4.0
SAP Identity Management pricing is seen as costly, with value perception affected by inadequate alignment with business requirements.
 

Categories and Ranking

SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
SAP Identity Management
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
13
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (16th)
 

Featured Reviews

it_user188688 - PeerSpot reviewer
Enables us to sell products which creates significant revenue but their disaster recovery needs improvement
The Registration/Login Management and Single Sign On tools are extremely valuable for us. They have allowed us to migrate a very complex portion of our architecture to a SaaS service that requires minimal maintenance We can now invest more of our resources into our core business instead of into…
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Kiril Petkov - PeerSpot reviewer
Stable, especially if you're an experienced user and is suitable for managing access rights for accounts, process sharing, and file sharing, but it isn't straightforward to use or maintain
I'm not so happy about the features provided by SAP Identity Management, but I'm not sure where the problem lies, if it's a product issue, an issue with its deployment, or both. I find SAP Identity Management complicated to use. Maintaining it is also complex. The solution is integrated with only two core systems, so it's not compatible with all applications in terms of providing single sign-on, which makes no sense to me, so this is another area for improvement in SAP Identity Management. Still, the issue could be with the supplier my company is working with, as that supplier provides consultancy and deployment services. It's a popular, experienced, and well-ranked supplier in the local market. However, it's still not guaranteed that the business requirements have been understood correctly and that the deployment was done properly. What I'd like to see in SAP Identity Management in its next release is a more innovative way to use it for handling all access rights rather than having to use different products.
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
16%
Construction Company
6%
Energy/Utilities Company
6%
Computer Software Company
16%
Manufacturing Company
15%
Financial Services Firm
10%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
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What needs improvement with SAP Identity Management?
I have encountered issues with the host authentication feature.
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What is your primary use case for SAP Identity Management?
Our clients utilize the tool to automate user provisioning and manage identity, security, and user roles within their IT environment. It is configured as a tenant for this purpose, and it includes ...
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Comparisons

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Compared 36% of the time
Okta Workforce Identity vs SAP Customer Data Cloud Logo
Okta Workforce Identity vs SAP Customer Data Cloud
Compared 22% of the time
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ForgeRock vs SAP Customer Data Cloud
Compared 13% of the time
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SailPoint Identity Security Cloud vs SAP Identity Management Logo
SailPoint Identity Security Cloud vs SAP Identity Management
Compared 29% of the time
Saviynt vs SAP Identity Management Logo
Saviynt vs SAP Identity Management
Compared 9% of the time
CyberArk Privileged Access Manager vs SAP Identity Management Logo
CyberArk Privileged Access Manager vs SAP Identity Management
Compared 8% of the time
Omada Identity vs SAP Identity Management Logo
Omada Identity vs SAP Identity Management
Compared 7% of the time
Microsoft Identity Manager vs SAP Identity Management Logo
Microsoft Identity Manager vs SAP Identity Management
Compared 7% of the time
More SAP Identity Management Competitors
 

Product Reports

Buyer's Guide
LoginRadius vs. SAP Customer Data Cloud
October 2024
SAP Customer Data Cloud reportDownload SAP Customer Data Cloud product report
Buyer's Guide
SAP Identity Management
October 2024
SAP Identity Management reportDownload SAP Identity Management product report
 

Also Known As

Gigya Customer Identity Management
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Learn More

SAP
Video not available
SAP
 

Overview

SAP's Customer Data Cloud helps grow your audience and build trusted, personalized customer relationships based on transparency and personal data control.

Reduce risk and centrally manage user access across your enterprise – with SAP Identity Management. The software integrates with your business processes to provide robust data and application security. Keep your operations running smoothly – and boost productivity by providing role-based user access, self-service password reset, approval workflows, and more.

 

Sample Customers

Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Buyer's Guide
LoginRadius vs. SAP Customer Data Cloud
October 2024
Free Report: LoginRadius vs. SAP Customer Data Cloud
Find out what your peers are saying about LoginRadius vs. SAP Customer Data Cloud and other solutions. Updated: October 2024.
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816,406 professionals have used our research since 2012.

We monitor all Social Login reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.