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Okta Workforce Identity vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Okta Workforce Identity
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
63
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (6th), Privileged Access Management (PAM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (4th), ZTNA as a Service (8th)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
 

Featured Reviews

Tor Nordhagen - PeerSpot reviewer
Nov 11, 2022
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.
it_user188688 - PeerSpot reviewer
Jan 31, 2015
Enables us to sell products which creates significant revenue but their disaster recovery needs improvement
The Registration/Login Management and Single Sign On tools are extremely valuable for us. They have allowed us to migrate a very complex portion of our architecture to a SaaS service that requires minimal maintenance We can now invest more of our resources into our core business instead of into…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
"What I found most valuable in Okta Workforce Identity is that it worked together with VMware Workspace One, so there was this device check at the same time. My company used the trusted device method that enabled you to define that only the trusted devices including the Workspace One agent were able to access the applications directly without an additional authentication step."
"The product is easy to use."
"The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."
"One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."
"A solution that's easy to use, stable, and reliable."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"Okta Workforce Identity could improve the support system, they are too slow."
"We have experienced some challenges in integrating this solution with Scope and Cognito."
"They should focus on improving them to provide top-notch team access management while still offering those typical features."
"The solution's user interface needs to be improved and made easy."
"Okta Workforce Identity can improve by having more features in governance."
"Support could be a bit faster."
"Application updates are lacking. Customer support needs to be improved."
"The high cost of the product is an area of concern where improvements are required."
"I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"The price of the solution is good."
"It is costly for large companies."
"The pricing for Okta Workforce Identity could still be improved or made cheaper. It costs from 50 to 100 euros a year per user. Okta Workforce Identity has different packages you can choose from, and my previous company had all of them, particularly the full Okta suite."
"The licensing is per user per month and includes full technical support."
"This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
"The product is expensive compared to other vendors."
"License is around US$20,000 annually."
"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
Manufacturing Company
19%
Computer Software Company
17%
Construction Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What needs improvement with Okta Workforce Identity?
There is a need for Okta to provide an end-to-end solution without needing a separate product like Zscaler for multifactor authentication. Additionally, Okta should enhance its endpoint defensive c...
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Also Known As

No data available
Gigya Customer Identity Management
 

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Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: October 2024.
814,649 professionals have used our research since 2012.