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ForgeRock vs One Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd)
ForgeRock
Ranking in Identity Management (IM)
13th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Access Management (9th), Customer Identity and Access Management (CIAM) (5th)
One Identity Manager
Ranking in Identity Management (IM)
3rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
119
Ranking in other categories
User Provisioning Software (2nd)
 

Mindshare comparison

As of April 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.3%, down from 3.4% compared to the previous year. The mindshare of ForgeRock is 4.5%, down from 5.4% compared to the previous year. The mindshare of One Identity Manager is 6.4%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Q&A Highlights

it_user667554 - PeerSpot reviewer
Sep 04, 2017
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Trisha Bhola - PeerSpot reviewer
It's easier to customize and maintain our code
I worked on two different projects based on ForgeRock, and both are automated deployments. One is a UI-based deployment. It's an automated process using some scripts. The deployments are done through Octopus, so it's also automated. We first deploy the essential components of AM and then implement additional configurations like Amster Imports. After that, we import all the SAML Federation data and add some certificates. We have two teams of five and three team members working on the different deployment processes. One is working on the dev side, another is looking at the higher environment, and one is managing the data. In another project, I'm the only developer. We also deploy on the dev environments so that anyone can test new features, configurations, and client requirements. They can test it on the dev environment, but a team of four people manages higher environments. The Access Management component involves the most customization, which takes around 15 to 20 minutes because of the need to import the Amster configuration. If another deployment is simultaneously happening, it may be a little slower and take around 30 minutes. The other components, like the user data stores, take about five to seven minutes. It's another five to 10 minutes for Identity Management. After deployment, the maintenance is mostly checking for security vulnerabilities. If ForgeRock shares security vulnerabilities or advisories, we check to see if there is something inside we need to maintain. Other than that, we just install updates when they add features each month.
Dnyandev Garad - PeerSpot reviewer
Offers a user-friendly experience with an intuitive interface and makes customization a breeze
With centralized user management, data is effortlessly pulled from various systems like SOAR and HR, simplifying user creation and data maintenance. This allows for easy user editing, role assignment based on HR attributes or department affiliation, and streamlined account allocation based on review levels, departments, or the entire organizational structure. Our Access Control in One Identity Manager is 99 percent automated saving us nearly 100 percent of our time. One Identity Manager simplifies SAP administration by providing a centralized view of even logically disconnected SAP accounts. It offers a flexible helpdesk approach. We can either leverage its built-in model or create our own UI accessible to specific teams based on their applications. This ensures each team sees only relevant tickets for their area, streamlining access management for disconnected applications. One Identity Manager can connect SAP accounts to employee identities under governance. One Identity Manager simplifies Identity Governance and Administration for SAP, a complex system to manage in this regard. It empowers us to effectively manage SAP profiles, roles, and groups, ensuring their proper assignment to corresponding SAP accounts. The solution delivers SAP-specialized workflows and business logic. One Identity Manager integrates with its Privilege Access Management solution to provide more granular control. This means we can define different account types within One Identity Manager, such as normal, admin, and privileged accounts. By assigning privileged access only to designated accounts, we can restrict access and permissions and enhance overall security control. One Identity Manager offers a user-friendly experience with an intuitive interface. It even provides a webshop for end users, allowing them to easily request new roles or accounts in various systems with a simple two-click process. Having the right resources makes customization a breeze. While understanding customer needs and translating them into technical specifications requires some processing upfront, One Identity's suite of tools simplifies the actual back-end work. From drag-and-drop interfaces for workflows and reports to scripting and C# coding supported by existing SDKs, customization options cater to all users. This dynamic application provisioning solution uses business roles to map our company's organizational structure. In other words, access to applications is determined solely by our assigned role within the company hierarchy. This role-based approach ensures users only receive the permissions they need based on their specific function, preventing unnecessary access. One Identity Manager streamlines our cloud governance by providing a centralized platform to manage user access permissions across all connected cloud applications. This eliminates the need for individual provisioning for each app, ensuring efficient authorization control. We have significantly improved our compliance posture with One Identity Manager. Previously, auditors identified numerous findings during manual audits, requiring extensive time and resources to address. With One Identity Manager, we've automated the onboarding, offboarding, and joiner processes, achieving a 95 percent closure rate on audit points. This centralized solution streamlines the auditor experience, allowing them to efficiently obtain information from the IAM team, saving both the organization and auditors valuable time. We have minimized inconsistencies in how our governance policies are applied across test, development, and production environments. One Identity Manager helps us create a privileged governance stance to close the security gap between privileged users and standard users by managing those accounts separately. This segregation prevents unauthorized access, as standard accounts cannot hold privileged rights and vice versa. This clear separation helps to close the security gap between these user types. One Identity Manager streamlines our procurement and licensing processes, allowing our initially large operations team to focus on more strategic tasks. By automating license management for connected applications like SAP and Azure Active Directory, the solution eliminates the risk of human error – forgotten access removals for unused licenses are a thing of the past. Now, licenses are automatically assigned and reclaimed based on user activity, ensuring efficient resource allocation. This means new hires receive immediate access, and vacated licenses become readily available, freeing the operations team from manual license management headaches. One Identity Manager streamlines application access decisions by automating the provisioning and de-provisioning of user access based on HR data. This eliminates manual intervention and delays for both HR and department personnel. When an employee changes departments, their access permissions are automatically updated in the identity management system, granting them the necessary tools to perform their new duties immediately. It also streamlines the automation of identity and access controls, making it easier to implement a zero-trust security model where every user and device is verified before granting access. While our audit processes were once cumbersome, requiring auditors to chase down reports from individual SAP administrators, everything is now centralized. One Identity Manager stores all application and database information in a single location, streamlining reconciliation efforts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"I appreciate all the support we receive from Omada."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The product is easy to set up."
"In terms of the tool's operational efficiency, ForgeRock Access Management is used in a lot of environments, different regions, and in different stages of production environments."
"The most valuable features are that it is easy to manage and it's stable."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"It's very flexible. You can customize it to the fullest extent. You can use it for almost every situation for every customer."
"It's role-based access control, and you can manage it. It's perfect for our customer's governance control."
"The portfolio view simplifies this process, eliminating the need to check through Tableau or other tools."
"The back-end, its capabilities, and workflows are very good."
"The main benefit of One Identity is process management. Processes are easier to handle. With the police, if a forensic editor or examiner goes to the field and gets all the data, he would need to go to another office with his flash drive and all of those devices."
"The solution offers good integration with other environments such as SAP and Active Directory, et cetera."
"In terms of the most valuable feature of One Identity Manager, it's not like one feature is useful without the other features. It's not a tool, but it's more an overall integrated solution that is helpful and not specifically one solution on its own. The best points of One Identity Manager would be its process orchestration and synchronization manager."
"One Identity is one of the most feature-rich platforms on the market. It covers every use case. The user interface has been improved, making it easier to make it look like what customers want. It's easier to customize than a lot of competition solutions. There are nearly a thousand built-in processes that you can edit and customize according to your needs."
 

Cons

"The architecture of the entire system should also be less complex. The way they process the data is complex."
"The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience."
"The solution should be made more agile for customers to own or configure."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"There's a challenge with handling large amounts of data in this system."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The solution's deployment should be made easier."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The identity management model needs a bit of improvement."
"The user interface of our web shop, which customers interact with directly, needs improvement."
"The downside of the product is it is complex and you need an implementation partner to help you develop it. You can't do it on your own."
"The client application should transition to a web-based interface to improve administration flexibility. Improvements are also needed in the analytics, peer comparison, and recommendation features, as these areas were added later and require more development. More flexibility in the portal is needed for multi-tenant environments."
"In the update processes for hotfixes need improvement."
"It is particularly slow if you are using it in a large organization."
"Integration with various applications should be made smoother. It is very difficult right now for regular implementers. Access reviews are another thing that is not that good in the solution. It needs improvement."
"Having new features for web developers in the One Identity Manager shop is an area for improvement. Another area for improvement in the tool is its ServiceNow connection as ServiceNow is a major ITSM system player, but the current out-of-the-box feature proposed by One Identity Manager can only make simple incident requests to the system. My company is now in full ICL design, so it prefers for all concerns or requests to be sent properly to ServiceNow, so my company can have better control over the incident requests and be able to sort those out. The tool fits all my needs today, except for the ServiceNow connector. That's the only additional feature I'd like to see in the next release of One Identity Manager."
"I would like it to have an easier integration with phones."
 

Pricing and Cost Advice

"They are positioned at a good price point. They are lower than some of their competitors."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"The pricing is okay."
"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."
"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."
"The pricing for Omada Identity is fair."
"It is licensed per managed user per year."
"Omada continues to be very competitive on pricing, especially on the Omada cloud product."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"ForgeRock's pricing is more competitive than other products."
"Its price is comparable to other products in the market."
"The pricing of the solution is fair but I do not have the full details."
"It's a bit pricey and could be more competitive."
"ForgeRock is an expensive solution."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"It is cost-effective. I do not know about the other regions, but here in the Middle East, the competitors are almost double the price."
"Prices in Turkey are high due to inflation, a challenge we've heard about from our customers."
"From a cost perspective, One Identity has the biggest bang for the buck."
"One Identity Manager is cost-efficient."
"It needs flexibility in the licensing or packaging, because you buy the entire package at once, and sometimes the customers are a bit overwhelmed with whatever they get. I would like if they could cut the licensing or packaging into somewhat smaller things."
"One Identity Manager is fairly priced."
"In addition to licensing fees, we may incur costs for professional services if product issues or implementation errors arise beyond our control."
"The price of One Identity Manager is cheaper than SailPoint."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Financial Services Firm
24%
Computer Software Company
12%
Insurance Company
7%
Manufacturing Company
7%
Computer Software Company
17%
Financial Services Firm
15%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock a...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't t...
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
One Identity Manager is positioned as a premium product. It falls between middle and high in terms of cost, approxima...
What needs improvement with One Identity Manager?
The user experience has been a concern in the past, particularly with the web interface, but improvements are expecte...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
ForgeRock Identity Platform, ForgeRock OpenIDM
Quest One Identity Manager
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about ForgeRock vs. One Identity Manager and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.