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Auth0 vs Microsoft Active Directory comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Auth0 users experience high ROI and efficiency, despite unclear development cost impacts and potential increased costs for transitioning to enterprise.
Sentiment score
8.8
Microsoft Active Directory is valued for its efficiency and time savings in centralized user management and system integration.
The solution is really time-saving since I don't need to create users in each server or system manually, and user access control is streamlined.
 

Customer Service

Sentiment score
7.0
Auth0 support is valued for responsiveness and helpfulness, though engineer changes and outreach issues exist for smaller accounts.
Sentiment score
5.9
Customer satisfaction with Microsoft Active Directory service varies due to inconsistent support, varied response times, and differing representative expertise.
Their support is excellent.
Support documents are available on the internet in every language.
Sometimes support takes long to engage and resolve, extending over weeks or even months.
 

Scalability Issues

Sentiment score
7.1
Auth0 efficiently scales for large users, swiftly handling issues, though on-premise setups may need more detailed guidance.
Sentiment score
6.7
Microsoft Active Directory is scalable and adaptable, suitable for large enterprises, though integration can be complex in bigger setups.
 

Stability Issues

Sentiment score
8.8
Auth0 is praised for its stability, performance, strong integration, and support, with users rarely experiencing disruptions or issues.
Sentiment score
7.5
Microsoft Active Directory is stable and reliable but requires updates for occasional issues, ensuring scalability for large organizations.
With multiple domain controllers, stability is ensured.
 

Room For Improvement

Auth0 needs better documentation, customization, pricing clarity, multi-tenancy, advanced authorization, IoT integration, and robust MFA capabilities.
Microsoft Active Directory requires modernization in interface, security, logging, and integration, with challenges in setup, support, and cloud migration.
By default, the user profile does not contain the name, first name, or address, which I would expect.
Exporting and verifying group memberships require command line scripts, which isn't simple.
There are some features that need improvements in terms of ease of use and frequency of updates.
AI is offering solutions.
 

Setup Cost

Auth0's pricing is seen as generally cost-effective but can be confusing and costly, especially with extra features.
Microsoft Active Directory pricing varies by user count, offers education discounts, and balances server costs with Azure integration benefits.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
 

Valuable Features

Auth0 provides secure, scalable JWT-based authentication with easy integration, enterprise appeal, customization, and strong developer support.
Microsoft Active Directory offers user-friendly management, cloud integration, and efficient access control, ideal for large organizations.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
I can control all the devices in my domain by just changing the group policies in one place.
One valuable feature is the centralized creation of IDs.
Having active deployment and well-configured systems helps me manage tasks and easily oversee thousands of users.
 

Categories and Ranking

Auth0
Ranking in Single Sign-On (SSO)
4th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
Access Management (2nd), Customer Identity and Access Management (CIAM) (1st)
Microsoft Active Directory
Ranking in Single Sign-On (SSO)
7th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
Active Directory Management (6th)
 

Mindshare comparison

As of February 2025, in the Single Sign-On (SSO) category, the mindshare of Auth0 is 9.1%, down from 12.3% compared to the previous year. The mindshare of Microsoft Active Directory is 3.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Serge Wautier - PeerSpot reviewer
Simplified integration with helpful support and decent pricing
Auth0 is used as an identity provider for our new SaaS platform to manage the identity of users Auth0 is cost-effective because it provides all the features we need, and it was very easy to integrate into our platform. The documentation is comprehensive, and their support team is highly helpful.…
Rajitha Abhisheka - PeerSpot reviewer
A solution that easily merges with cloud-based ADs and provides superior data security
The interface for logs should be user-friendly and allow for enhanced filtering to drill down to incidents. It is time consuming to get a clear picture and review deviations in conditional policies because you have to check each and every log to find information on malicious attacks, a compromised end-user's account, or phishing emails. The logs for sign-ins and auditing should be available for more than a 30-90 day window. Most logs are displayed in UTC but it would be helpful to include time conversions for tenant regions. Currently, we must do time conversions manually before we contact users to share information and troubleshoot issues.
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832,138 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
6%
Financial Services Firm
21%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
There is no immediate need for improvement. However, better documentation for Salesforce integration is suggested. Multi-factor authentication could be considered for future research.
What do you like most about Microsoft Active Directory?
The solution is easy to install and has good reliability.
What needs improvement with Microsoft Active Directory?
The challenges everyone now has in mind is how to really migrate fully to the cloud. Many companies face both technical and cost-related challenges when moving from on-premise Active Directory to M...
What is your primary use case for Microsoft Active Directory?
We are still on a hybrid environment where we have Azure Directory on-premises, and sync it up to Microsoft.
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
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Find out what your peers are saying about Auth0 vs. Microsoft Active Directory and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.