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Akamai Identity Cloud vs Auth0 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.9
Auth0 support is valued for responsiveness and helpfulness, though engineer changes and outreach issues exist for smaller accounts.
 

Room For Improvement

No sentiment score available
Sentiment score
6.2
Auth0 needs better documentation, customization, pricing clarity, multi-tenancy, advanced authorization, IoT integration, and robust MFA capabilities.
By default, the user profile does not contain the name, first name, or address, which I would expect.
 

Scalability Issues

No sentiment score available
Sentiment score
6.4
Auth0 efficiently scales for large users, swiftly handling issues, though on-premise setups may need more detailed guidance.
 

Setup Cost

No sentiment score available
Sentiment score
5.1
Auth0's pricing is seen as generally cost-effective but can be confusing and costly, especially with extra features.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
 

Stability Issues

No sentiment score available
Sentiment score
9.0
Auth0 is praised for its stability, performance, strong integration, and support, with users rarely experiencing disruptions or issues.
 

Valuable Features

No sentiment score available
Sentiment score
7.8
Auth0 provides secure, scalable JWT-based authentication with easy integration, enterprise appeal, customization, and strong developer support.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
 

Categories and Ranking

Akamai Identity Cloud
Ranking in Single Sign-On (SSO)
28th
Ranking in Customer Identity and Access Management (CIAM)
19th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Social Login (3rd)
Auth0
Ranking in Single Sign-On (SSO)
2nd
Ranking in Customer Identity and Access Management (CIAM)
1st
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Access Management (2nd)
 

Featured Reviews

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Anees Shoukat - PeerSpot reviewer
Enhancing security and flexibility with runtime API keys
We use the solution for API security and management. We implement our solution with almost ten to fifteen vendors' APIs, like Salesforce and HubSpot.  It involves generating leads, invites, adding contacts, and opportunities, mostly challenging with Salesforce integration due to limited…
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
7%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The pricing depends on the tier you are in. If you’re in enterprise support, there’s always someone who can support you. But if you’re in lower tiers or starter tiers, we have crossed that barrier ...
What needs improvement with Auth0?
There is no immediate need for improvement. However, better documentation for Salesforce integration is suggested. Multi-factor authentication could be considered for future research.
 

Comparisons

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Overview

 

Sample Customers

Best Buy, Audi, Fox, IBM, Fiat, Honda
1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Find out what your peers are saying about Microsoft, Auth0, Cisco and others in Single Sign-On (SSO). Updated: November 2024.
816,406 professionals have used our research since 2012.