In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use.
OneLogin by One Identity provides robust single sign-on capabilities, strong security features including multi-factor authentication, and easy integration with various apps and services. It ensures reliable performance, scalability, and consistent access. However, there are challenges with multi-factor authentication reliability, occasional integration issues, concerns about support turnaround time, synchronization delays, and less flexible customization options for some users.