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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Offers robust security features that ensure secure access.
Simple integration with various applications and platforms.
Multi-factor authentication enhances user safety.
Reliable single sign-on capabilities for ease of use.
Seamless management of user identities and permissions.

CONS

Some users encounter occasional synchronization issues with OneLogin by One Identity.
Frequent updates can sometimes disrupt workflows.
Customer support response times can be slow.
Integration with certain legacy systems poses challenges.
Initial setup and configuration may require significant effort.
 

OneLogin by One Identity Pros review quotes

Pete Snell - PeerSpot reviewer
Feb 8, 2023
In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use.
IgnacioMartinez - PeerSpot reviewer
Jun 22, 2022
It's super useful to have a single pane of glass when it comes to access management.
Martin Sirotnak - PeerSpot reviewer
Jan 11, 2024
Simplicity is the most valuable part of OneLogin.
Learn what your peers think about OneLogin by One Identity. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer2339421 - PeerSpot reviewer
Jan 31, 2024
The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution.
Dan Reeve - PeerSpot reviewer
Jun 29, 2022
The most valuable feature is the ease with which we can manage the sign-on feature.
Ben Ruset - PeerSpot reviewer
Jan 19, 2024
One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance.
reviewer1759683 - PeerSpot reviewer
Jan 12, 2022
Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had.
CB
Feb 6, 2020
The solution's ability to save and manage of all my passwords is great.
Maria-Lopez - PeerSpot reviewer
Feb 27, 2024
OneLogin is efficient.
JD
Sep 25, 2024
The directory integration and SCIM provisioning are probably the best features compared to competitors.
 

OneLogin by One Identity Cons review quotes

Pete Snell - PeerSpot reviewer
Feb 8, 2023
We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications.
IgnacioMartinez - PeerSpot reviewer
Jun 22, 2022
I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera.
Martin Sirotnak - PeerSpot reviewer
Jan 11, 2024
While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations.
Learn what your peers think about OneLogin by One Identity. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer2339421 - PeerSpot reviewer
Jan 31, 2024
They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us.
Dan Reeve - PeerSpot reviewer
Jun 29, 2022
This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users.
Ben Ruset - PeerSpot reviewer
Jan 19, 2024
OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers.
reviewer1759683 - PeerSpot reviewer
Jan 12, 2022
To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that.
MK
Apr 11, 2019
OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased.
CB
Feb 6, 2020
In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal.
Maria-Lopez - PeerSpot reviewer
Feb 27, 2024
I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics.