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OneLogin by One Identity vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

OneLogin by One Identity
Ranking in Single Sign-On (SSO)
9th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
8th
Ranking in Access Management
8th
Average Rating
8.4
Number of Reviews
17
Ranking in other categories
User Provisioning Software (6th), Identity Management (IM) (12th)
Ping Identity Platform
Ranking in Single Sign-On (SSO)
4th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Ranking in Access Management
3rd
Average Rating
8.2
Number of Reviews
28
Ranking in other categories
Authentication Systems (5th), Data Governance (6th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
 

Featured Reviews

Ben Ruset - PeerSpot reviewer
Jan 19, 2024
Streamlines access management with top-notch support, and a user-friendly interface, making it a highly effective solution for businesses of all sizes
During my evaluation of various products, one standout feature of OneLogin that impressed me was their mobile app for authentication through push notifications. Unlike traditional methods involving rotating codes, the OneLogin app simplifies the process by sending a push notification asking if the login attempt is legitimate. If confirmed, the login proceeds seamlessly. The primary benefit is its user-friendly interface, making it particularly accessible for non-technical users. One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance. Their sales team has also been highly responsive and helpful in connecting me with necessary resources, although we haven't faced any major challenges.
Dilip Reddy - PeerSpot reviewer
Jul 15, 2024
Easy to use but requires improvements in the area of stability
In my company, we have worked on authorization, and I know that there are different types of grants. We have worked on the authorization code, client credentials, and ROPC grant. There are two types of tokens, like the JWT token and internally managed reference tokens. JWT tokens are useful for finding information related to the claim requests. Internally managed reference tokens are useful for dealing with visual data and information. For the clients to fit the user information, they need to do additional work to fit all the user info into the site, which is to define and validate the token issue and provide the request for VPNs. I worked on the key differences between the authorization code and implicit grant. In the authorization code type, you will have the authorization code issued initially to the client, and the client has to exchange it with the authorization server, like using a DAC channel to get the access token. In implicit grants, tokens are issued right away if the application is a single-page application. We can either use the authorization code or an implicit grant.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"The directory integration and SCIM provisioning are probably the best features compared to competitors."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"The solution allows the user to search logs based on a specific time."
"Documentation."
"The solution's ability to save and manage of all my passwords is great."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"It's super useful to have a single pane of glass when it comes to access management."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It is a scalable solution...It is a stable solution."
"This is a user-friendly solution."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
 

Cons

"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
"The uptime has not been great recently, with some outages lasting six, seven, or eight hours."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"It has a long way to go until it is a cloud-based solution."
"The management console needs to be improved. PingID should revise it."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"There is room for improvement in the solution, particularly in security."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"The product's community has certain shortcomings that require improvement."
 

Pricing and Cost Advice

"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"Surprisingly expensive given the price of on-premise solutions."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"The price of the licensing is fine."
"The tool is quite affordable."
"Ping Identity Platform is not very expensive."
"Ping offers flexible pricing that's not standardized."
"PingID's pricing is pretty competitive."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Ping Identity Platform is not an expensive solution."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The platform's value justifies the pricing, especially considering its security features and scalability."
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Retailer
7%
Financial Services Firm
6%
Government
6%
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with OneLogin by One Identity?
There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, seven, or eight hours. Improvement in the stability of the infrastructure would b...
What is your primary use case for OneLogin by One Identity?
We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

OneLogin, OneLogin Workforce Identity
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about OneLogin by One Identity vs. Ping Identity Platform and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.