OneLogin by One Identity vs Ping Identity Platform comparison

One Identity and Ping Identity are both solutions in the Single Sign-On (SSO) category. One Identity is ranked #9 with an average rating of 8.5, while Ping Identity is ranked #3 with an average rating of 8.2. One Identity holds a 2.5% mindshare in SSO, compared to Ping Identity’s 7.8% mindshare. Additionally, 100% of One Identity users are willing to recommend the solution, compared to 100% of Ping Identity users who would recommend it.

OneLogin by One Identity

Read 17 OneLogin by One Identity reviews

2,007 Views
1,104 Comparison Views

100% willing to recommend

Ping Identity Platform

Read 29 Ping Identity Platform reviews

5,745 Views
2,815 Comparison Views

100% willing to recommend

OneLogin by One Identity

Ping Identity Platform

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Executive SummaryUpdated on Jul 13, 2025

OneLogin by One Identity and Ping Identity Platform compete in identity and access management. OneLogin has the advantage in pricing and support, while Ping Identity is favored for its comprehensive features.

Features: OneLogin is recognized for its Single Sign-On capabilities, ease of integration, and user provisioning. The intuitive role management and efficient onboarding process are notable. Ping Identity offers robust multi-factor authentication, flexibility in identity management, and deep customization for non-standard IT structures. Its extensive documentation and SDK options provide a richer configuration environment.

Room for Improvement: OneLogin users suggest improving technical support availability, expanding password management tools, and reducing downtime issues. Additional connectors are also desired. Ping Identity customers point to user interface complexity and configuration as areas needing improvement, with device tracking for security being another suggested enhancement.

Ease of Deployment and Customer Service: OneLogin is primarily deployed in public cloud environments, appealing to organizations with cloud-based strategies. Ping Identity provides flexibility with on-premises and hybrid cloud options, catering to diverse infrastructure needs. While both receive praise for customer service, OneLogin faces recent challenges post-acquisition, impacting support during outages.

Pricing and ROI: OneLogin offers competitive pricing, considered affordable in the education sector, though licensing costs may increase over time. Ping Identity's pricing is flexible but mainly suitable for large enterprises, potentially exceeding smaller organization budgets. Both solutions reportedly deliver significant ROI through time savings and operational efficiencies, enhancing security and administrative ease.

To learn more, read our detailed OneLogin by One Identity vs. Ping Identity Platform Report (Updated: July 2025).

Buyer's Guide

OneLogin by One Identity vs. Ping Identity Platform

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OneLogin by One Identity

Ranking in Single Sign-On (SSO)

9th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

8th

Ranking in Access Management

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

User Provisioning Software (7th), Identity Management (IM) (11th)

Ping Identity Platform

Ranking in Single Sign-On (SSO)

3rd

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

5th

Ranking in Access Management

3rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Authentication Systems (7th), Data Governance (8th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Mindshare comparison

As of July 2025, in the Single Sign-On (SSO) category, the mindshare of OneLogin by One Identity is 2.5%, down from 2.7% compared to the previous year. The mindshare of Ping Identity Platform is 7.8%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Single Sign-On (SSO)

Featured Reviews

Ben Ruset

Senior Director of Infrastructure at Whip Media

Streamlines access management with top-notch support, and a user-friendly interface, making it a highly effective solution for businesses of all sizes

During my evaluation of various products, one standout feature of OneLogin that impressed me was their mobile app for authentication through push notifications. Unlike traditional methods involving rotating codes, the OneLogin app simplifies the process by sending a push notification asking if the login attempt is legitimate. If confirmed, the login proceeds seamlessly. The primary benefit is its user-friendly interface, making it particularly accessible for non-technical users. One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance. Their sales team has also been highly responsive and helpful in connecting me with necessary resources, although we haven't faced any major challenges.

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MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the ease with which we can manage the sign-on feature."

"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."

"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."

"OneLogin is efficient."

"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."

"Simplicity is the most valuable part of OneLogin."

"Documentation."

"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."

More OneLogin by One Identity pros

"People use the solution to secure their applications and authenticate particular processes."

"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."

"The most valuable feature is multifactor authentication."

"It offers robust features and customization options that justify the cost."

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."

"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."

"The solution has a smooth and configurable user interface for single sign-on capabilities."

More Ping Identity Platform pros

Cons

"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."

"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."

"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."

"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."

"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."

"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."

"The uptime has not been great recently, with some outages lasting six, seven, or eight hours."

"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."

More OneLogin by One Identity cons

"The product is not customizable."

"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."

"Some colleagues have mentioned API connectivity, data security, and privacy issues."

"Ping Identity Platform must improve its UI since its management console is complicated."

"The solution should allow for better integration with other platforms and the UBT."

"The product's community has certain shortcomings that require improvement."

"We had issues with the stability."

"In the beginning, the initial setup was very complex."

More Ping Identity Platform cons

Pricing and Cost Advice

"The pricing and licensing are reasonable. It is much cheaper than other products."

"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."

"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."

"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."

"Surprisingly expensive given the price of on-premise solutions."

"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."

"The price of the licensing is fine."

"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."

"The pricing is neither too expensive nor too cheap."

"Ping Identity Platform is not very expensive."

"Ping Identity Platform is not an expensive solution."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"The product is costly."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"The tool is quite affordable."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

More Ping Identity Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

24%

Financial Services Firm

Construction Company

Manufacturing Company

Financial Services Firm

25%

Computer Software Company

10%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OneLogin by One Identity?

OneLogin is efficient.

See all answers

What needs improvement with OneLogin by One Identity?

There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, seven, or eight hours. Improvement in the stability of the infrastructure would b...

See all answers

What is your primary use case for OneLogin by One Identity?

We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.

See all answers

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

Comparisons

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Compared 20% of the time

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Compared 14% of the time

LastPass vs OneLogin by One Identity

Compared 11% of the time

Auth0 vs OneLogin by One Identity

Compared 10% of the time

Tools4ever HelloID vs OneLogin by One Identity

Compared 7% of the time

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Compared 18% of the time

ForgeRock vs Ping Identity Platform

Compared 8% of the time

Symantec Siteminder vs Ping Identity Platform

Compared 7% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 6% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 6% of the time

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Product Reports

Buyer's Guide

OneLogin by One Identity

June 2025

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Buyer's Guide

Ping Identity Platform

June 2025

Download Ping Identity Platform product report

Also Known As

OneLogin, OneLogin Workforce Identity

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Overview

OneLogin by One Identity is a cloud-based access management solution for the modern enterprise. It delivers secure access for every user, every app and every device to meet an organization’s Workforce and Customer and Identity and Access Management (CIAM) needs.

OneLogin provides secure single sign-on, multi-factor authentication (supporting a wide array of passwordless authentication factors), adaptive authentication, desktop-level MFA, directory integration with AD, LDAP, G Suite and other external directories, identity lifecycle management and much more. OneLogin advanced authentication capabilities provide multi-layer, context aware and risk-based protection, minimizing the most common attacks and resulting in increased security, a frictionless user experience, and compliance with regulatory requirements. Furthermore, OneLogin’s user-friendly interface and streamlined design make it easy for end users and IT administrators to navigate the platform and remain productive.

One Identity

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Buyer's Guide

OneLogin by One Identity vs. Ping Identity Platform

July 2025

Free Report: OneLogin by One Identity vs. Ping Identity Platform

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