JumpCloud vs SailPoint Identity Security Cloud comparison

JumpCloud and SailPoint are both solutions in the Identity Management (IM) category. JumpCloud is ranked #13 with an average rating of 8.3, while SailPoint is ranked #2 with an average rating of 8.3. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 96% of SailPoint users who would recommend it.

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Executive SummaryUpdated on Dec 29, 2024

SailPoint Identity Security Cloud and JumpCloud both compete in the identity management and device management category. Based on the comparison, SailPoint has an upper hand in governance and compliance, while JumpCloud stands out for device management and ease of use.

Features: SailPoint Identity Security Cloud offers strong identity governance with extensive out-of-the-box connectors, robust role management, and provisioning capabilities that support broad customization and integration. It stands out for its focus on governance and compliance. JumpCloud prioritizes device management integrating seamlessly across platforms and offers single sign-on along with efficient user management, facilitating easy onboarding and offboarding.

Room for Improvement: SailPoint users report complexity in setup and pricing, alongside a need for enhanced automation and user interface improvements, with a focus on license management and reporting capabilities. JumpCloud users seek enhancements in device management, more integrations, and advanced monitoring tools, particularly improvements in group synchronization with Microsoft 365 and device compatibility, along with extended storage.

Ease of Deployment and Customer Service: SailPoint requires significant configuration effort for on-premises setups, resulting in longer deployment times but offers positive support experiences due to a responsive global network. JumpCloud, as a cloud-based solution, enables quicker deployments with minimal overhead, which benefits businesses seeking cloud and hybrid solutions, although its customer support for complex setups lacks detailed assistance compared to SailPoint.

Pricing and ROI: SailPoint is perceived as a high-cost solution with significant initial and ongoing expenses, offering a positive ROI for enterprises with its comprehensive governance capabilities that reduce manual oversight and compliance risk. JumpCloud provides affordable tiered pricing attractive to startups and smaller businesses, achieving ROI through reduced infrastructure costs and streamlined processes.

To learn more, read our detailed JumpCloud vs. SailPoint Identity Security Cloud Report (Updated: February 2025).

Buyer's Guide

JumpCloud vs. SailPoint Identity Security Cloud

February 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Manage multiple cloud platforms seamlessly with unified credentials

The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

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Praveen Jalumuru

Technical Project Manager & Senior Security Architect at Tech Mahindra Limited

Enhanced automation and AI-driven integration offer significant time savings

The most valuable features include its ability to integrate with AI and machine learning, the automation of reports, and the built-in connectors that enable easy connection with both legacy and cloud-based applications. Its code-less drag-and-drop functionality allows for easier adjustments, and it provides strong support with reduced SLAs compared to SailPoint IQ.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"Its initial setup was straightforward."

More iboss pros

"Scalability-wise, I rate the solution a ten out of ten."

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."

"I rate the stability of JumpCloud ten out of ten."

"The product enables device management."

"The solution is stable."

"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."

"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."

"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."

More JumpCloud pros

"SailPoint has an edge in terms of security since administrators have limited access, unlike ServiceNow where you can change everything. This adds a significant security advantage."

"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."

"We like the integration with other systems."

"The solution can be customized to adapt the workflow to our industry, offering considerable flexibility."

"The tool is quite stable and user-friendly."

"The governance features, such as certification and provisioning, are the most beneficial for enhancing security."

"The community is very active and when I had questions about an issue, I was able to find the resources."

"The most selling modules for SailPoint are the compliance manager and the life cycle manager."

More SailPoint Identity Security Cloud pros

Cons

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"File integrity monitoring would be very advantageous as an additional feature."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Sometimes, obviously, there are bugs."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

More iboss cons

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

"For improvement, the tool should introduce more customization options."

"It could dip into CI/CD tooling as well. That would be a very interesting part to see."

"The product needs to create its own self-service feature which has been requested by all the admins in the community."

"They need more straightening of the SSO capabilities."

"The visual tool and interface must be more fine-tuned."

"I would like to see some support for printers, especially network printers, through the application."

"Support is not good enough."

More JumpCloud cons

"There are more functionalities in the Cloud that could be explored."

"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."

"The connectors are far too manual. This needs to be automated a bit."

"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."

"Some setups should be done in the interface and in the code, and could be made simpler."

"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."

"There's a lot of customization required to improve the user experience."

"The product’s cloud offering could be flexible."

More SailPoint Identity Security Cloud cons

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"The cost was around $5 per user per month."

"The solution is pretty expensive."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"JumpCloud's monthly license costs around $25 for the complete solution."

More JumpCloud pricing and cost advice

"It is a costly solution. Its cost, for sure, should be reduced."

"The solution is not cheap."

"They are expensive."

"Usually, the cost of deploying about 5,000 licenses or 5,000 users, would be the equivalent to the cost of the license, which would be reaching up to around $90,000."

"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."

"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."

"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."

"I rate the solution a seven on a scale where one is cheap and ten is too expensive. In short, the solution falls under the higher side of pricing."

More SailPoint Identity Security Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Government

Computer Software Company

16%

Comms Service Provider

14%

Financial Services Firm

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

14%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

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What needs improvement with iboss?

I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...

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What is your primary use case for iboss?

We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...

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What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...

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What needs improvement with JumpCloud?

I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...

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How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...

See all answers

What do you like most about SailPoint IdentityIQ?

The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexi...

See all answers

What is your experience regarding pricing and costs for SailPoint IdentityIQ?

The product is expensive. People need to opt for a licensing plan for one year or three years.

See all answers

Comparisons

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Compared 17% of the time

Cisco Umbrella vs iboss

Compared 15% of the time

Netskope vs iboss

Compared 12% of the time

Cloudflare One vs iboss

Compared 11% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 9% of the time

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Microsoft Entra ID vs JumpCloud

Compared 21% of the time

Scalefusion vs JumpCloud

Compared 20% of the time

Microsoft Intune vs JumpCloud

Compared 12% of the time

Google Cloud Identity vs JumpCloud

Compared 8% of the time

Microsoft Active Directory vs JumpCloud

Compared 5% of the time

More JumpCloud Competitors

Saviynt vs SailPoint Identity Security Cloud

Compared 16% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 10% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 7% of the time

Microsoft Identity Manager vs SailPoint Identity Security Cloud

Compared 5% of the time

Okta Workforce Identity vs SailPoint Identity Security Cloud

Compared 5% of the time

More SailPoint Identity Security Cloud Competitors

Product Reports

Buyer's Guide

iboss

March 2025

Download iboss product report

Buyer's Guide

JumpCloud

March 2025

Download JumpCloud product report

Buyer's Guide

SailPoint Identity Security Cloud

February 2025

SailPoint Identity Security Cloud report

Download SailPoint Identity Security Cloud product report

Also Known As

iBoss Cloud Platform

Resmo

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

JumpCloud enables organizations to manage devices, users, and applications across platforms like Windows, Mac, Linux, iOS, and Android. It offers centralized authentication, identity and access management, single sign-on, directory services, security policy enforcement, and cloud service integration.

Organizations leverage JumpCloud for its robust device management, policy management, and seamless integration with applications such as Microsoft 365 and Google Workspace. Its flexibility, stability, scalability, and ease of use make it a strong choice for managing business directories, executing scripts on-demand, synchronizing system access, and implementing mobile device management. Key features include remote access, Windows Out of Box Experience, strong authentication and authorization controls, centralized user and device management, efficient onboarding and offboarding processes, and extensive security and reporting features.

What are the most important features?

Device Management: Centralized control over devices across multiple platforms.
Single Sign-On: Simplified access to multiple applications with one set of credentials.
Policy Management: Enforcement of security policies across different systems and devices.
Application Integration: Integration with major applications like Microsoft 365 and Google Workspace.
Remote Access: Secure remote access capabilities for users.
Script Execution: Efficient execution of scripts and job scheduling across systems.
Comprehensive Reporting: Detailed security and activity reports to help monitor and manage access.

What benefits or ROI should be considered?

Flexibility: Adaptable to different business needs and environments.
Stability: Reliable performance with minimal downtime.
Scalability: Easily scales to accommodate growing user and device numbers.
Ease of Use: User-friendly interface supports efficient management tasks.
Enhanced Security: Strong controls and policy enforcement reduce security risks.
Streamlined Processes: Simplified onboarding and offboarding processes increase efficiency.

In specific industries, JumpCloud is utilized to manage a wide array of tasks such as automating administrative functions in healthcare, ensuring secure access to sensitive data in finance, and supporting remote work needs in technology sectors. Its ability to integrate with diverse platforms and provide centralized control makes it suitable for managing complex IT environments.

JumpCloud

SailPoint Identity Security Cloud specializes in identity, access management, and governance, focusing on user lifecycle automation, compliance, certifications, and reporting, handling both on-premise and cloud deployments.

Organizations use SailPoint Identity Security Cloud for seamless onboarding, offboarding, password resets, and provisioning, integrating with Active Directory and Office 365. Its centralized account views and enhanced security controls support identity management, policy evaluation, risk assessment, and role-based access control. Clients benefit from its stability, scalability, and customized access control features, reducing workloads and ensuring effective provisioning.

What are the most important features of SailPoint Identity Security Cloud?

Compliance Capabilities: Extensive features ensuring regulatory adherence.
Out-of-the-Box Connectors: Numerous pre-built integrations for rapid deployment.
User-Friendly Interface: Simplified navigation and user experience.
Identity Data Warehouse: Centralized data storage for streamlined management.
Seamless Integration: Smooth connections with popular applications like Active Directory and Office 365.
Proactive Access Revocation: Preemptive measures to manage access rights.
Stability, Scalability, Flexibility: Robust performance with adaptable customization.
AI-Driven Automation: Machine learning for streamlined approval processes.
Certification & Lifecycle Management: Comprehensive tools for managing user lifecycles and access certification.
Reporting: Detailed reports for insights and compliance monitoring.

What benefits and ROI should users look for in reviews?

Centralized Account Views: Consolidated management and oversight of user accounts.
Enhanced Security Controls: Improved measures for safeguarding sensitive data.
Reduced Workload: Decreased efforts in certification and access management processes.
Effective Provisioning: Seamless and accurate granting and revoking of access rights.
Scalability and Flexibility: Ability to scale with business growth and customize per requirements.

SailPoint Identity Security Cloud is deployed across various industries including finance, healthcare, and retail, offering tailored solutions for compliance, risk management, and efficient identity lifecycle management. Its integration capabilities with industry-specific applications and robust AI-driven features enhance operational efficiency and security in these sectors.

SailPoint

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

Buyer's Guide

JumpCloud vs. SailPoint Identity Security Cloud

February 2025

Free Report: JumpCloud vs. SailPoint Identity Security Cloud

Find out what your peers are saying about JumpCloud vs. SailPoint Identity Security Cloud and other solutions. Updated: February 2025.

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See our list of best Identity Management (IM) vendors, best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors, and best ZTNA as a Service vendors.

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