JumpCloud vs SailPoint Identity Security Cloud comparison

JumpCloud and SailPoint are both solutions in the Identity Management (IM) category. JumpCloud is ranked #10 with an average rating of 8.4, while SailPoint is ranked #2 with an average rating of 8.3. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 96% of SailPoint users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 29, 2024

SailPoint Identity Security Cloud and JumpCloud both compete in the identity management and device management category. Based on the comparison, SailPoint has an upper hand in governance and compliance, while JumpCloud stands out for device management and ease of use.

Features: SailPoint Identity Security Cloud offers strong identity governance with extensive out-of-the-box connectors, robust role management, and provisioning capabilities that support broad customization and integration. It stands out for its focus on governance and compliance. JumpCloud prioritizes device management integrating seamlessly across platforms and offers single sign-on along with efficient user management, facilitating easy onboarding and offboarding.

Room for Improvement: SailPoint users report complexity in setup and pricing, alongside a need for enhanced automation and user interface improvements, with a focus on license management and reporting capabilities. JumpCloud users seek enhancements in device management, more integrations, and advanced monitoring tools, particularly improvements in group synchronization with Microsoft 365 and device compatibility, along with extended storage.

Ease of Deployment and Customer Service: SailPoint requires significant configuration effort for on-premises setups, resulting in longer deployment times but offers positive support experiences due to a responsive global network. JumpCloud, as a cloud-based solution, enables quicker deployments with minimal overhead, which benefits businesses seeking cloud and hybrid solutions, although its customer support for complex setups lacks detailed assistance compared to SailPoint.

Pricing and ROI: SailPoint is perceived as a high-cost solution with significant initial and ongoing expenses, offering a positive ROI for enterprises with its comprehensive governance capabilities that reduce manual oversight and compliance risk. JumpCloud provides affordable tiered pricing attractive to startups and smaller businesses, achieving ROI through reduced infrastructure costs and streamlined processes.

To learn more, read our detailed JumpCloud vs. SailPoint Identity Security Cloud Report (Updated: January 2025).

Buyer's Guide

JumpCloud vs. SailPoint Identity Security Cloud

January 2025

Download the complete report

Helped 832,565 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

Read full review

MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Manage multiple cloud platforms seamlessly with unified credentials

The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

Read full review

Praveen Jalumuru

Technical Project Manager & Senior Security Architect at Tech Mahindra Limited

Enhanced automation and AI-driven integration offer significant time savings

The most valuable features include its ability to integrate with AI and machine learning, the automation of reports, and the built-in connectors that enable easy connection with both legacy and cloud-based applications. Its code-less drag-and-drop functionality allows for easier adjustments, and it provides strong support with reduced SLAs compared to SailPoint IQ.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"Technical support is pretty sharp and very responsive."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"Its initial setup was straightforward."

More iboss pros

"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."

"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."

"The product enables device management."

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

"The solution is stable."

"After deploying to the cloud, we had remote device management on all of our corporate laptops."

"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."

"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."

More JumpCloud pros

"The access certification feature is valuable."

"The most valuable features of SailPoint IdentityIQ are the reporting because it is better than other solutions. The workflows can be customized to our requirements and the overall features are good."

"Great product to manage the access control of users."

"The support is very good."

"Provides good authorization and authentication system functionality."

"The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product."

"The initial setup isn't so difficult."

"This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access."

More SailPoint Identity Security Cloud pros

Cons

"The reporting feature needs improvement."

"To scale up, a new iboss Node Blade Chassis must be purchased."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"File integrity monitoring would be very advantageous as an additional feature."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"The dashboards for local use could be better."

More iboss cons

"Support is not good enough."

"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

"The product needs to create its own self-service feature which has been requested by all the admins in the community."

"For improvement, the tool should introduce more customization options."

"It could dip into CI/CD tooling as well. That would be a very interesting part to see."

"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."

"They need more straightening of the SSO capabilities."

More JumpCloud cons

"The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited."

"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."

"There are more functionalities in the Cloud that could be explored."

"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."

"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."

"It is too technical. You need really good technical skills in Java and other technologies, which are hard to find. If they can make it easier so that things can be done with a few clicks, it will be great."

"If you compare Saviynt and Okta Workforce Identity versus SailPoint IdentityIQ, SailPoint IdentityIQ needs to improve its UI."

"It is not readily available and cannot be downloaded from the net."

More SailPoint Identity Security Cloud cons

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The cost was around $5 per user per month."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"JumpCloud's monthly license costs around $25 for the complete solution."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

More JumpCloud pricing and cost advice

"Usually, the cost of deploying about 5,000 licenses or 5,000 users, would be the equivalent to the cost of the license, which would be reaching up to around $90,000."

"SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."

"The product is expensive. People need to opt for a licensing plan for one year or three years."

"The solution is not cheap."

"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."

"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."

"We pay an annual licensing cost for SailPoint IdentityIQ."

"I rate the solution a seven on a scale where one is cheap and ten is too expensive. In short, the solution falls under the higher side of pricing."

More SailPoint Identity Security Cloud pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Identity Management (IM) solutions are best for your needs.

See recommendations

832,565 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Government

Computer Software Company

16%

Comms Service Provider

13%

Financial Services Firm

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

14%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

See all answers

What needs improvement with iboss?

I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...

See all answers

What is your primary use case for iboss?

We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...

See all answers

What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...

See all answers

What needs improvement with JumpCloud?

I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...

See all answers

How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...

See all answers

What do you like most about SailPoint IdentityIQ?

The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexi...

See all answers

What is your experience regarding pricing and costs for SailPoint IdentityIQ?

The product is expensive. People need to opt for a licensing plan for one year or three years.

See all answers

Comparisons

Zscaler Internet Access vs iboss

Compared 18% of the time

Cisco Umbrella vs iboss

Compared 14% of the time

Netskope vs iboss

Compared 11% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Cloudflare One vs iboss

Compared 10% of the time

More iboss Competitors

Microsoft Entra ID vs JumpCloud

Compared 21% of the time

Scalefusion vs JumpCloud

Compared 18% of the time

Microsoft Intune vs JumpCloud

Compared 12% of the time

Google Cloud Identity vs JumpCloud

Compared 10% of the time

Microsoft Active Directory vs JumpCloud

Compared 5% of the time

More JumpCloud Competitors

Saviynt vs SailPoint Identity Security Cloud

Compared 16% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 11% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 8% of the time

Microsoft Identity Manager vs SailPoint Identity Security Cloud

Compared 6% of the time

Okta Workforce Identity vs SailPoint Identity Security Cloud

Compared 5% of the time

More SailPoint Identity Security Cloud Competitors

Product Reports

Buyer's Guide

iboss

January 2025

Download iboss product report

Buyer's Guide

JumpCloud

January 2025

Download JumpCloud product report

Buyer's Guide

SailPoint Identity Security Cloud

January 2025

SailPoint Identity Security Cloud report

Download SailPoint Identity Security Cloud product report

Also Known As

iBoss Cloud Platform

Resmo

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

JumpCloud enables organizations to manage devices, users, and applications across platforms like Windows, Mac, Linux, iOS, and Android. It offers centralized authentication, identity and access management, single sign-on, directory services, security policy enforcement, and cloud service integration.

Organizations leverage JumpCloud for its robust device management, policy management, and seamless integration with applications such as Microsoft 365 and Google Workspace. Its flexibility, stability, scalability, and ease of use make it a strong choice for managing business directories, executing scripts on-demand, synchronizing system access, and implementing mobile device management. Key features include remote access, Windows Out of Box Experience, strong authentication and authorization controls, centralized user and device management, efficient onboarding and offboarding processes, and extensive security and reporting features.

What are the most important features?

Device Management: Centralized control over devices across multiple platforms.
Single Sign-On: Simplified access to multiple applications with one set of credentials.
Policy Management: Enforcement of security policies across different systems and devices.
Application Integration: Integration with major applications like Microsoft 365 and Google Workspace.
Remote Access: Secure remote access capabilities for users.
Script Execution: Efficient execution of scripts and job scheduling across systems.
Comprehensive Reporting: Detailed security and activity reports to help monitor and manage access.

What benefits or ROI should be considered?

Flexibility: Adaptable to different business needs and environments.
Stability: Reliable performance with minimal downtime.
Scalability: Easily scales to accommodate growing user and device numbers.
Ease of Use: User-friendly interface supports efficient management tasks.
Enhanced Security: Strong controls and policy enforcement reduce security risks.
Streamlined Processes: Simplified onboarding and offboarding processes increase efficiency.

In specific industries, JumpCloud is utilized to manage a wide array of tasks such as automating administrative functions in healthcare, ensuring secure access to sensitive data in finance, and supporting remote work needs in technology sectors. Its ability to integrate with diverse platforms and provide centralized control makes it suitable for managing complex IT environments.

JumpCloud

SailPoint Identity Security Cloud specializes in identity, access management, and governance, focusing on user lifecycle automation, compliance, certifications, and reporting, handling both on-premise and cloud deployments.

Organizations use SailPoint Identity Security Cloud for seamless onboarding, offboarding, password resets, and provisioning, integrating with Active Directory and Office 365. Its centralized account views and enhanced security controls support identity management, policy evaluation, risk assessment, and role-based access control. Clients benefit from its stability, scalability, and customized access control features, reducing workloads and ensuring effective provisioning.

What are the most important features of SailPoint Identity Security Cloud?

Compliance Capabilities: Extensive features ensuring regulatory adherence.
Out-of-the-Box Connectors: Numerous pre-built integrations for rapid deployment.
User-Friendly Interface: Simplified navigation and user experience.
Identity Data Warehouse: Centralized data storage for streamlined management.
Seamless Integration: Smooth connections with popular applications like Active Directory and Office 365.
Proactive Access Revocation: Preemptive measures to manage access rights.
Stability, Scalability, Flexibility: Robust performance with adaptable customization.
AI-Driven Automation: Machine learning for streamlined approval processes.
Certification & Lifecycle Management: Comprehensive tools for managing user lifecycles and access certification.
Reporting: Detailed reports for insights and compliance monitoring.

What benefits and ROI should users look for in reviews?

Centralized Account Views: Consolidated management and oversight of user accounts.
Enhanced Security Controls: Improved measures for safeguarding sensitive data.
Reduced Workload: Decreased efforts in certification and access management processes.
Effective Provisioning: Seamless and accurate granting and revoking of access rights.
Scalability and Flexibility: Ability to scale with business growth and customize per requirements.

SailPoint Identity Security Cloud is deployed across various industries including finance, healthcare, and retail, offering tailored solutions for compliance, risk management, and efficient identity lifecycle management. Its integration capabilities with industry-specific applications and robust AI-driven features enhance operational efficiency and security in these sectors.

SailPoint

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

Buyer's Guide

JumpCloud vs. SailPoint Identity Security Cloud

January 2025

Free Report: JumpCloud vs. SailPoint Identity Security Cloud

Find out what your peers are saying about JumpCloud vs. SailPoint Identity Security Cloud and other solutions. Updated: January 2025.

DOWNLOAD NOW

832,565 professionals have used our research since 2012.

See our JumpCloud vs. SailPoint Identity Security Cloud report.

See our list of best Identity Management (IM) vendors, best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors, and best ZTNA as a Service vendors.

We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.