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Jamf Pro vs Samsung Knox comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
238
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Mobile Device Management (MDM) (1st)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
16th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Patrick Hogeboom - PeerSpot reviewer
Comprehensive remote support simplifies customer integration
There is always room for improvement. Features like private DNS would be very useful if pushed through Knox Manage. We've raised this with Samsung, and it is on their roadmap. Also, there is an issue with the assignment of licenses where Knox Asset Intelligence and Knox Management sometimes deploy on different licenses. We've discussed this with Samsung for potential improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"If I assess Intune's user experience, I would say it is perfect and simple."
"Intune has automated the deployment of patches and applications, which is more efficient and easier."
"Microsoft Intune is easy to use, and it is able to enforce policies towards multiple devices. It is able to bring multiple classes of devices into the same security posture. I found that very useful."
"We were trying to solve many issues, mainly the lack of centralized management. Before Microsoft Intune, we had to manually support devices one by one, installing applications and configuring policies individually. When we implemented the tool, it became much easier to manage our devices. We enroll them in Microsoft Intune and can manage all devices with a few clicks. For application management, it's the same process. If we want to deploy applications to hundreds or thousands of devices, we can do it easily with just a few clicks. This also applies to policies."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"The security features are most definitely valuable. If I have to give an example, the lockdown features that prevent employees from configuring anything or downloading company data are valuable. We get high-quality device protection, malware protection, and information protection at the same time."
"We found the initial setup to be simple."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"There is also zero-day support to all new Apple OS."
"The Automated Device Enrolment is great!"
"The DEP enrollment is quite good. We're planning to migrate to the Jamf cloud this month."
"The most valuable feature is the ability to manage all devices through Apple's DEP and forcing them into Jamf pre-stage enrollment."
"Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to."
"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
 

Cons

"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"Intune could be improved by organizing different solutions, like Defender and Sentinel, into a single package. This would allow us to focus on security while Microsoft manages other areas. Having a unified solution would drive better management of various sectors. Although the Intune user experience is good, we should continue enhancing it."
"The reporting needs to be a bit more interactive."
"The current Intune reporting functionality could benefit from some improvements."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"There are a couple of issues with stability."
"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"There are known issues with the mobile configs that need to be fixed."
"The self Service UI needs some real improvement; they recently revamped the app, but I don't know if those changes have been for the better."
"I would like to have the ability to push scripts using MDM commands."
"A more modern UI in the next release will make the product absolutely perfect."
"We would love to see the ability to have settings apply to mobile devices on a time schedule. This would allow us to plan some tasks ahead of time."
"It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted."
"Features like private DNS would be very useful if pushed through Knox Manage."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
 

Pricing and Cost Advice

"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"There is a license needed to use the solution and we are on an annual license."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"The pricing is good because customers are not complaining about it."
"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
"This is a pricey solution."
"It would be beneficial if it could be reduced slightly."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"Setup and licensing prices are getting to be too high."
"The price of a training pass for five people was $18,000 USD."
"The setup cost is in the training, which is the most important step of your journey."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Educational Organization
43%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
Comms Service Provider
15%
Computer Software Company
12%
Government
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive mar...
What needs improvement with Jamf Pro?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging pro...
What is your experience regarding pricing and costs for Samsung Knox?
I am not aware of the pricing and licensing details as it is not within my responsibilities.
What needs improvement with Samsung Knox?
Samsung Knox needs to expand customer features across all devices, not just Samsung devices. It would be beneficial t...
What is your primary use case for Samsung Knox?
My customers use Samsung Knox because they use Samsung devices due to their ease of use and specific features. Samsun...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Information Not Available
Find out what your peers are saying about Jamf Pro vs. Samsung Knox and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.