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Hexnode UEM vs Jamf Pro comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024
 

Categories and Ranking

Hexnode UEM
Ranking in Mobile Device Management (MDM)
8th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Unified Endpoint Management (UEM) (14th)
Jamf Pro
Ranking in Mobile Device Management (MDM)
1st
Average Rating
9.6
Reviews Sentiment
8.0
Number of Reviews
106
Ranking in other categories
Enterprise Mobility Management (EMM) (2nd)
 

Featured Reviews

FL
Effortless policy management with built-in simplicity that enhances user experience
I work in kiosk delivery for my users' laptops and cellular phones It's very easy to use. It's very comfortable to work on Hexnode since its form and usage are very simple. The support is only available in English right now, which is a bit of a problem for my users since they would prefer…
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to use."
"The agility is impressive, and it's simple to manage."
"Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster."
"The Self Service feature, which allows us to make apps available to our staff and students was essential."
"Self Service empowers the user and allows them to install the software they need when they need it."
"Jamf Pro is the only product we can use at the moment because they are ahead of their competitors in zero-touch deployment for the end-user. Jamf Pro has a self-service feature that has helped us minimize our support cases. That's a feature the customers like very much."
"The most valuable features in Jamf Pro are the policies and config profiles, making our life easy to manage many different things in one place."
"The user interface is great."
"I am most excited about a feature that is called User-Initialed Enrollment."
"Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup. We also use this to send applications to devices."
 

Cons

"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"Sometimes, the server gets slow. The dashboard is only getting loaded."
"I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro."
"The ability to ask a device to run a policy regularly would be a real advantage."
"Jamf needs to get an inbuilt remote support tool to allow the admin to remote into machines. At present, you can use third-party remote apps, however, a Jamf one would be better."
"In some places, GUI could be more reactive."
"One of the big areas in need of improvement is automated device naming for computers."
"Jamf Pro should be standardized into one MDM product to make it more affordable and accessible."
"The self Service UI needs some real improvement; they recently revamped the app, but I don't know if those changes have been for the better."
 

Pricing and Cost Advice

Information not available
"This is a pricey solution."
"They have a standard pricing model which they follow, and it's global."
"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
"The price of a training pass for five people was $18,000 USD."
"The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
"The total ROI is worth every penny."
"The licensing costs for this solution are high."
"It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product."
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824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
41%
Computer Software Company
10%
Retailer
6%
Financial Services Firm
6%
Educational Organization
42%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Hexnode UEM?
The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support.
What is your primary use case for Hexnode UEM?
I work in kiosk delivery for my users' laptops and cellular phones.
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.
What is your experience regarding pricing and costs for Jamf Pro?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive markets like India.
What needs improvement with Jamf Pro?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging process is time-consuming and could be improved. Additionally, the user interface i...
 

Comparisons

 

Also Known As

No data available
JAMF Software Casper Suite
 

Learn More

 

Overview

 

Sample Customers

Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: December 2024.
824,053 professionals have used our research since 2012.