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Hexnode UEM vs Jamf Pro comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexnode UEM
Ranking in Mobile Device Management (MDM)
8th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Unified Endpoint Management (UEM) (14th)
Jamf Pro
Ranking in Mobile Device Management (MDM)
1st
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Enterprise Mobility Management (EMM) (2nd)
 

Mindshare comparison

As of March 2025, in the Mobile Device Management (MDM) category, the mindshare of Hexnode UEM is 3.3%, down from 3.5% compared to the previous year. The mindshare of Jamf Pro is 29.7%, up from 28.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM)
 

Featured Reviews

FL
Effortless policy management with built-in simplicity that enhances user experience
I work in kiosk delivery for my users' laptops and cellular phones It's very easy to use. It's very comfortable to work on Hexnode since its form and usage are very simple. The support is only available in English right now, which is a bit of a problem for my users since they would prefer…
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The agility is impressive, and it's simple to manage."
"It's very easy to use."
"It is a first-rate product and well known in the industry as the gold standard for Apple device management."
"Having the ability to automate our workflows has been great."
"We are able to manage our full fleet of devices and can simply integrate with all of our systems."
"Jamf Pro is primarily a device management solution designed to manage and configure devices."
"Jamf cut the time it takes to deploy a new machine to a new user."
"I can set policies to manage devices by many variables OR keep it simple by leveraging DEP to assign new devices the standard apps."
"Zero-touch deployment is the most valuable feature because many organizations have employees working from home. This feature allows devices to be configured and ready for use without needing physical handling by IT staff, making it important for remote work environments."
"The most valuable features are the Jamf agent and the API."
 

Cons

"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"The solution should offer beta testing for new products."
"Jamf Pro should be standardized into one MDM product to make it more affordable and accessible."
"Currently, you need to scroll through pages and pages of icons (we have many icons that have been uploaded), and it can be tedious."
"The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
"Jamf Pro could be improved by providing more out-of-the-box integration with other systems such as Active Directory, Single Sign-On (SSO) solutions, and other IT management tools."
"For patch management in Jamf, two Smart Groups are required as patch policies cannot be scoped as of now. This is not a major issue, as there is a great workaround by using a wrapped "member of" duplicate Smart Group. However, being able to avoid two Smart Groups for patch management would be nice."
"The response time for support could be significantly improved."
 

Pricing and Cost Advice

Information not available
"The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
"It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product."
"The licensing costs for this solution are high."
"The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
"The cost of Jamf is certainly worth the investment."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"With respect to pricing, Jamf Pro is the better bet."
"The cost of this solution is expensive but worth it."
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Top Industries

By visitors reading reviews
Educational Organization
39%
Computer Software Company
10%
Retailer
7%
Financial Services Firm
6%
Educational Organization
42%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Hexnode UEM?
The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support.
What is your primary use case for Hexnode UEM?
I work in kiosk delivery for my users' laptops and cellular phones.
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP perspective. Licenses are annual, and any changes are communicated effectively.
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations. The solut...
 

Also Known As

No data available
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: March 2025.
842,388 professionals have used our research since 2012.