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Hexnode UEM vs SOTI MobiControl comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
244
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Hexnode UEM
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Mobile Device Management (MDM) (8th), Unified Endpoint Management (UEM) (14th)
SOTI MobiControl
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
49
Ranking in other categories
Enterprise Mobility Management (EMM) (5th)
 

Mindshare comparison

Unified Endpoint Management (UEM)
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
FL
Effortless policy management with built-in simplicity that enhances user experience
I work in kiosk delivery for my users' laptops and cellular phones It's very easy to use. It's very comfortable to work on Hexnode since its form and usage are very simple. The support is only available in English right now, which is a bit of a problem for my users since they would prefer…
Sahi Ibrahim SOUMAHORO - PeerSpot reviewer
Provides enterprise mobility and remote control mobile device management
I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet. This feature would be good because there are some places in Africa where the internet stability isn't that good. During the voting process, they send the result through SMS. If SOTI can add the functionality where some of the clients can send information offline, via SMS, then that would be a good improvement for some places where there isn't a lot of internet stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use."
"What I like most about Intune is its seamless enrollment process, particularly the Autopilot method."
"I particularly appreciate the administration and security features, which can be deployed easily."
"At the moment, Autopilot is the most valuable feature."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"The conditional access policies that we set up are very useful."
"Previously, we used on-prem SCCM to deploy applications we built manually. After migrating to Intune, we automated and streamlined the process of deploying applications with autopilot. I can do more with my day. I can manage more applications and ensure that they're updated without monitoring and manually starting that process all over again."
"The stability of Microsoft Intune is ten out of ten."
"It's very easy to use."
"The agility is impressive, and it's simple to manage."
"The keywords menu is better than other MDM. They have an Out of Contact policy, which other MDMs don't have."
"The most valuable features are visibility and remote access."
"SOTI MobiControl is the right solution for customers who want a reliable and low-cost MDM solution."
"It is a scalable solution."
"The installation is very straightforward."
"The other one would be just how easy it is to deploy applications."
"It is very reliable, and their support is excellent."
"Among the valuable features are managing configurations of all devices and being able to remote into devices... We send out configurations for each site that has its devices. Each site has a different configuration, and SOTI manages each configuration for each site"
 

Cons

"Technical support can be challenging when resources shift, requiring repeated explanations. Support from India sometimes provides information without the right solution."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"For autopilot, there should be more granularity on the settings that they offer at this stage."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"The initial setup is a little bit complex."
"Intune could be improved by organizing different solutions, like Defender and Sentinel, into a single package. This would allow us to focus on security while Microsoft manages other areas. Having a unified solution would drive better management of various sectors. Although the Intune user experience is good, we should continue enhancing it."
"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"Adding more features for iOS devices would be an improvement."
"In the next release, they should make it easier to migrate."
"SOTI MobiControl could improve by being more user-friendly."
"There could be a feature for user ID management."
"The product’s features for managing Windows devices need improvement."
"The main feature that we would like to have with Soti is the ability to push an iOS update without having people come to my office. That is the main reason why we went with Soti. And that feature is not working on my version."
"The documentation could be improved in SOTI MobiControl."
"One issue is that if someone is using an Apple device and they're on the SIM card for data, it does not push the SOTI management system through immediately. It only works when you have it on WiFi. That's something I've noticed as we're troubleshooting and deploying devices into the field."
 

Pricing and Cost Advice

"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
Information not available
"We have annual licenses to use this solution."
"Pricing is okay, but when you buy your renewal of licenses - at the end of the period or the year - if you have a lot of devices, obviously, it's going to increase. In the end, it's kind of expensive."
"It is an expensive product."
"There are additional costs if you want to use extra features."
"I thought pricing was kind of high, but I believe that Soti is probably the best out there for this type of software, so there's not much I can do about that. The licensing is annual, per device."
"The pricing is reasonable and the licensing model is very reasonable when compared to some of the competitors in the market. I can speak directly regarding Intune, which is very expensive compared to SOTI."
"Its pricing policy is not stable. The licensing is on a one-yearly, two-yearly, or three-yearly basis. There is no monthly fee."
"They've been pretty flexible with us, because we've changed the way we do our licensing a few times. We did a yearly, and then we went back and we did a quarterly, and I think we're back to yearly right now. We've been able to work stuff out and pricing has gone down since the onset. We've got a better rate per device and it's reasonable. The licensing cost from SOTI usually doesn't scare anybody, away once it's explained."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Educational Organization
39%
Computer Software Company
10%
Retailer
7%
Financial Services Firm
6%
Computer Software Company
15%
Manufacturing Company
14%
Retailer
9%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Hexnode UEM?
The support is only available in English right now, which is a bit of a problem for my users since they would prefer ...
What is your primary use case for Hexnode UEM?
I work in kiosk delivery for my users' laptops and cellular phones.
What do you like most about SOTI MobiControl?
The most valuable features of the solution are containerization and app control.
What needs improvement with SOTI MobiControl?
SOTI MobiControl currently lacks some DLP features. It would be good if SOTI MobiControl could offer a few functional...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
MobiControl
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines
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842,651 professionals have used our research since 2012.