Try our new research platform with insights from 80,000+ expert users

Jamf Pro vs Microsoft Enterprise Mobility + Security comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024
 

Categories and Ranking

IBM MaaS360
Sponsored
Ranking in Enterprise Mobility Management (EMM)
9th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
35
Ranking in other categories
Unified Endpoint Management (UEM) (7th)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.0
Number of Reviews
106
Ranking in other categories
Mobile Device Management (MDM) (1st)
Microsoft Enterprise Mobili...
Ranking in Enterprise Mobility Management (EMM)
15th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of IBM MaaS360 is 4.1%, down from 4.4% compared to the previous year. The mindshare of Jamf Pro is 14.6%, up from 13.8% compared to the previous year. The mindshare of Microsoft Enterprise Mobility + Security is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Bijay Kumar Swain - PeerSpot reviewer
Ability to segregate data, well-suited for medium enterprises and installation is quick
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, where there are features of MaaS360, and the IBM EDR product, ReaQta. So, there are features from both ReaQta and MaaS360 available in Sophos, as well as a few other products, which we have challenges in replacing. MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360. It is like a combo, MaaS360, and IBM ReaQta, that is, EDR, ReaQta. Both of them, together as a combo plan, actually offer a very good proposition in terms of market competitors. There are a few products like Sophos and another product which have features from both endpoint detection and response and mobile device management. Because we have two different products with those features, we face challenges in proposing a particular product for the client. It is like a marketing challenge. The way other competitor products are available in the market. So it is better to have a different positive team, but, again, to remain in competition and have better scalability. So, IBM needs to integrate a few features that the competitors have in their products. No doubt, this is a different product, MaaS360. We call it MDM. We call it endpoint mobile device management. Then we call it different names that MaaS360 falls into. But when we are talking about competitor products, to remain in the competition, you need to have features that others provide. IBM surely has those features in other products, but not in MaaS360. The only challenge was replacing already existing competitor products with MaaS360. So, that’s the only area where we struggle because they always come with those requirements that they are already getting in the competitor’s product, which is not available in IBM’s MaaS360. So this product lacks some features, like Unified Endpoint Management.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Dheen Jaabir - PeerSpot reviewer
Seamless integration and easy implementation
Microsoft licensing has always been tricky. There have been several changes in the last quarter, such as the addition of a new SKU on top of the existing ones. The licensing can be messy at times. Apart from that, it's fine. One area where Microsoft lacks is network-level protection. Currently, it focuses on endpoint protection. However, with the shift to remote work, network-level protection has become less relevant since users take their devices home, and there is no physical boundary after COVID. So, investing in network equipment might not be as useful as protecting endpoints with features like EDR (Endpoint Detection and Response) and behavioral monitoring. That would probably be helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"It is a stable solution that functions twenty-four hours and seven days a week."
"The implementation phase of IBM MaaS360 was pretty easy."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"The solution is quite stable."
"Asset management is the most valuable feature and integral for device inventory."
"Remote enablement feature and access to internal resources on the VPN."
"Jamf Pro allows us to manage all Apple devices from a single interface, making it easy to deploy and configure software, set policies, and inventory devices."
"Zero-touch deployment is the most valuable feature because many organizations have employees working from home. This feature allows devices to be configured and ready for use without needing physical handling by IT staff, making it important for remote work environments."
"The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices."
"We can put certain devices into smart groups based off of device name, department, etc."
"The most valuable feature is the ability to manage all devices through Apple's DEP and forcing them into Jamf pre-stage enrollment."
"Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team."
"Jamf Pro allowed us to patch and manage endpoints while collecting log data to help improve operational efficiency."
"Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster."
"A good feature that is present is MAM or Mobile Application Management. We can deploy this feature on the device, which is not managed by the organization. If I apply some security configuration on a personal device, the user would be really disappointed. What we do instead is that we give all access to the applications related to corporate and ask the users to use the application. We secure the application by putting the security features on the applications and not on the users' devices. This way, the users are happy, and we also meet our company's compliance standards. Then, everyone is happy."
"The product is a unified solution and you don't require to purchase tools from different vendors. The system analyzes behavior and activity and takes steps for protection."
"The solution is scalable."
"Integration between our departments has been the most valuable."
"The solution offers excellent documentation that is easily available online."
"It is a stable solution...It is a scalable solution."
"Microsoft Mobility and EMS include Intune for Mobility, which provides mobile device management and mobile application management. With mobile device management, you can control the entire device in an organization."
"The product is centralized and we can use it for security purposes."
 

Cons

"The UI has room for improvement."
"Can be added process of export/import environment configuration to simplify any migration processes."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"User interface is basic and not very intuitive."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360."
"Local technical support would be helpful."
"The product is pretty good as-is, but if anything could be improved I would say the UI could perhaps be a bit simpler. A mobile app to complement the web-based version, to perform specific tasks, would be nice to have - a good example of what I mean is the "Pulseway" MDM for Windows, they have a very useful and user-friendly mobile app."
"Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
"Apple does block certain actions from happening or disallows Jamf from making certain changes."
"There are known issues with the mobile configs that need to be fixed."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
"There needs to be a mass policy change tool."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"Microsoft's feature management is based on licenses. Microsoft follows ethical licensing and hence do not restrict the use of it."
"The licensing is quite expensive."
"Technical support could be improved. Sometimes they use a third party that's not so knowledgeable in the product and that can slow down things a bit."
"We did the deployment with the help of Microsoft's consultants. But sometimes, we found it difficult to educate the application developers to integrate."
"The auditing and reporting could be updated and upgraded. I would like to see light applications because they consume a lot of the device's memory at present."
"Microsoft Enterprise Mobility + Security is expensive."
"The MDM part of the engine could be better."
"The licensing can be messy at times."
 

Pricing and Cost Advice

"MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
"IBM products are expensive compared to the tools offered by its competitors. IBM MaaS360 is an expensive tool."
"​It requires zero investment in infrastructure since it is 100% cloud.​"
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
"There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
"The solution is expensive."
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"The solution is cost-effective."
"They have a standard pricing model which they follow, and it's global."
"The setup is pricey upfront for support and setup."
"The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
"I think it pays for itself to let Jamf host the server."
"With respect to pricing, Jamf Pro is the better bet."
"Jamf Pro is on the expensive side and could be slightly cheaper."
"Jamf is quite up there. It wasn't the cheapest solution, but it's reasonable. Apigee was cheaper than Jamf."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"I would rate pricing at eight out of ten. It is a bit higher because of the security features that Microsoft provides."
"We have to pay 10 dollars per user. I would rate the tool's pricing a six out of ten."
"The increase in the prices of the product might not be the actual problem, but things become complex with some new plans that were introduced by Microsoft recently."
"The solution is cost-effective."
report
Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.
824,067 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
9%
Manufacturing Company
9%
Financial Services Firm
7%
Educational Organization
42%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
8%
Pharma/Biotech Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM products are a little pricey, so it’s expensive. I would rate the pricing and licensing model a seven out of ten,...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive mar...
What needs improvement with Jamf Pro?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging pro...
What is your experience regarding pricing and costs for Microsoft Enterprise Mobility + Security?
The increase in the prices of the product might not be the actual problem, but things become complex with some new pl...
What needs improvement with Microsoft Enterprise Mobility + Security?
Since Microsoft Enterprise Mobility + Security needs to deal with the competition from VMware and Ivanti, I visited P...
 

Also Known As

Fiberlink MaaS360, MaaS360
JAMF Software Casper Suite
Enterprise Mobility + Security E3, Enterprise Mobility + Security E5, MS Enterprise Mobility + Security
 

Learn More

 

Overview

 

Sample Customers

Bancroft, Garuda Indonesia
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Mars, Whole Foods, Land O'Lakes, Dow
Find out what your peers are saying about Jamf Pro vs. Microsoft Enterprise Mobility + Security and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.