Microsoft Enterprise Mobility + Security Reviews

Name: Microsoft Enterprise Mobility + Security
Brand: Microsoft
Rating: 4.2 (10 reviews)

4.2 out of 5

10 reviews
100% willing to recommend

What is Microsoft Enterprise Mobility + Security?

Microsoft Enterprise Mobility + Security (EMS) is the only comprehensive solution designed to help manage and protect users, devices, apps, and data in a mobile-first, cloud-first world.

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Microsoft Enterprise Mobility + Security is the #15 ranked solution in top Enterprise Mobility Management (EMM) solutions. PeerSpot users give Microsoft Enterprise Mobility + Security an average rating of 8.4 out of 10. Based on the analysis of the 10 most recent Microsoft Enterprise Mobility + Security reviews, the overall sentiment is positive, with a sentiment score of 7.8. Microsoft Enterprise Mobility + Security is most commonly compared to Microsoft Intune: Microsoft Enterprise Mobility + Security vs Microsoft Intune. Microsoft Enterprise Mobility + Security is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Buyer's Guide

Microsoft Enterprise Mobility + Security

December 2024

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Featured reviews

Dheen Jaabir

Microsoft Consultant | Modern Workplace at a computer software company with 11-50 employees

It's Microsoft we're talking about. The platform is generally stable. Occasionally, out of the many components involved, there may be a minor outage or some issues for a few hours. It happens, just like with other vendors. However, it's not to the extent that an entire region goes down. I haven't witnessed such a scenario.

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Majid-Ali

Director Infrastructure Services at Innolytix Pakistan Pvt Ltd

Any organization with a good roadmap should go with Microsoft technologies. Microsoft has a big roadmap in place, without which even Ivanti can give it tough competition in the market. Microsoft is capable of providing the features its customers require. Planning is the key before using Microsoft Enterprise Mobility + Security. Microsoft has entered into offering endpoint protection tools where it wants to eliminate the purpose of the endpoint firewall to some extent. For Microsoft to achieve the aforementioned goal, it should cover all the features, especially in the area of reporting, which is usually quite complex. You cannot simply get a glimpse with the tool in a single site, and you have to drill down here and there, so I think its control panel is also a bit complex. I rate the overall tool a seven to eight out of ten.

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Piyush Chand

IT Manager at Practical Solutions, Inc

The solution is for MDM and takes care of the mobility and security of all devices. The product is centralized and we can use it for security purposes. Microsoft Enterprise Mobility + Security is expensive. I have been working with the product for two to three years. The product is very…

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Microsoft Enterprise Mobility + Security mindshare

As of January 2025, the mindshare of Microsoft Enterprise Mobility + Security in the Enterprise Mobility Management (EMM) category stands at 0.8%, down from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM)

PeerAnalyst reports

Type	Title	Date
Category	Enterprise Mobility Management (EMM)	Jan 8, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 8, 2025	Download
Comparison	Microsoft Enterprise Mobility + Security vs Microsoft Intune	Jan 8, 2025	Download
Comparison	Microsoft Enterprise Mobility + Security vs Jamf Pro	Jan 8, 2025	Download
Comparison	Microsoft Enterprise Mobility + Security vs Workspace ONE UEM	Jan 8, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Intune	4.1	36.5%	93%	233 interviews Add to research
Workspace ONE UEM	4.1	11.5%	83%	100 interviews Add to research

Valuable Features

Valuable features of Microsoft Enterprise Mobility + Security include securing files, excellent ATP and Windows Defender, continuous updates, strong integration capabilities, user-friendly collaboration tools, scalable from department to department, stability, effective Mobile Application Management, identity management, unified security solution without needing multiple vendors, and seamless integration with Microsoft's products both online and on-premises.

"It is a stable solution...It is a scalable solution."
"The product is a unified solution and you don't require to purchase tools from different vendors. The system analyzes behavior and activity and takes steps for protection."
"The product is centralized and we can use it for security purposes."

Room for Improvement

Microsoft Enterprise Mobility + Security needs better MDM features, more desktop support, and enhanced technical support. Improvements in auditing, reporting, email protection, security features, and performance are necessary. Licensing can be complex and expensive. It requires advanced endpoint protection features and more remote-related functionalities to compete with companies like VMware. Users find the support partners need a better understanding of current user needs. A simpler and more inclusive licensing model would be beneficial.

"There are certain shortcomings in the licensing model of the product where improvements are required."
"Microsoft's feature management is based on licenses. Microsoft follows ethical licensing and hence do not restrict the use of it."
"Microsoft Enterprise Mobility + Security is expensive."

Pricing

Users report varied experiences with pricing and licensing for Microsoft Enterprise Mobility + Security. While some find it cost-effective with comprehensive security features, others mention complexity due to new plans and higher prices. Licensing periods generally span three to four years, and costs may be shared with other entities. Pricing ratings range from six to eight out of ten, reflecting mixed satisfaction levels based on specific business needs and usage scenarios.

"The increase in the prices of the product might not be the actual problem, but things become complex with some new plans that were introduced by Microsoft recently."
"We have to pay 10 dollars per user. I would rate the tool's pricing a six out of ten."
"The solution is cost-effective."

Popular Use Cases

Microsoft Enterprise Mobility + Security is primarily used for MDM, file protection, and data security. It helps manage end-user environments, protect endpoints, secure identities, and ensure data protection. It's integrated with tools like Intune for mobile device management, Azure Identity Protection, and Azure ATP. Companies use it to control corporate and personal devices, enforce security policies, and manage communications through applications like Teams. They utilize features like conditional access, labeling, and cloud app security.

Service and Support

Microsoft Enterprise Mobility + Security's customer service and support receive mixed feedback. Some find technical support satisfactory and responsive, especially the premium plans. Others highlight issues with third-party support and the inconsistency in the quality of support representatives. Many appreciate the 24/7 support, but there are reports of challenges in getting the right answers and the need to create multiple tickets. Some companies experience delays and difficulties connecting with Microsoft's technical team.

Deployment

Experiences with Microsoft Enterprise Mobility + Security's initial setup vary but good documentation and support improve the process. Initial complexity is reduced with planning, adequate documentation, and resources. Automation for large deployments, like managing 15,000 devices, is stable yet requires maintenance. Some companies find setup straightforward and quick, often using guides and the authenticator app. Deployment often involves a cloud-centric, mixed approach. Adequate technical guidance and a dedicated team, typically including admins, streamline the installation process.

Scalability

Microsoft Enterprise Mobility + Security can scale easily to accommodate different departmental needs. Users report the tool can handle varying user counts in large organizations. Its licenses can be quickly processed, and the platform can expand or contract efficiently. Many companies rely on it daily, benefiting from its flexible scalability for both small and large-scale deployments. Users appreciate the ease with which it adjusts to meet their specific requirements.

Stability

Microsoft Enterprise Mobility + Security is often described as stable with users not experiencing bugs, glitches, or crashes. Many have been using it for years and continue to find it reliable. Occasional minor issues have been noted but are insignificant compared to the overall stability. Most users rate its reliability very high and appreciate its consistent performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Enterprise Mobility + Security Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Pharma/Biotech Company

Media Company

Government

Educational Organization

University

Healthcare Company

Comms Service Provider

Construction Company

Energy/Utilities Company

Non Profit

Insurance Company

Wholesaler/Distributor

Retailer

Hospitality Company

Renewables & Environment Company

Legal Firm

Performing Arts

Logistics Company

Real Estate/Law Firm

Engineering Company

Sports Company

Transportation Company

Mining And Metals Company

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Learn more about Microsoft Enterprise Mobility + Security

Microsoft Enterprise Mobility + Security was previously known as Enterprise Mobility + Security E3, Enterprise Mobility + Security E5, MS Enterprise Mobility + Security.