Executive SummaryUpdated on Jan 5, 2025
Microsoft Intune and Microsoft Enterprise Mobility + Security (EMS) compete in the device and data management category, where EMS has an edge due to its richer feature set, making it a preferred choice for organizations seeking extensive capabilities.
Features: Microsoft Intune provides a range of mobile device and application management features, including app protection policies, comprehensive security updates, and cloud-based administration that allows remote access and management. In contrast, Microsoft Enterprise Mobility + Security delivers an extensive suite of capabilities, offering identity protection, information protection, advanced threat analytics, and integrated device management solutions, designed for organizations requiring in-depth security and data management.
Room for Improvement: While Microsoft Intune excels in ease of use and integration with the Microsoft ecosystem, it can still enhance its support for Android devices and diversity in policy management. Additionally, better reporting capabilities and enhanced support for macOS could be beneficial. On the other hand, Microsoft Enterprise Mobility + Security might improve by simplifying its complex deployment processes, integrating additional third-party applications, and providing a more intuitive user interface.
Ease of Deployment and Customer Service: Microsoft Intune is known for its straightforward deployment, requiring minimal technical overhead, which is advantageous for small to medium-sized businesses. Its integration within the Microsoft ecosystem enhances its ease of use and customer support. Conversely, Microsoft Enterprise Mobility + Security's deployment can be challenging due to its comprehensive suite, but it offers substantial support for large enterprises that benefit from its wide-scale security solutions.
Pricing and ROI: Microsoft Intune offers a cost-effective solution with lower setup costs and quick ROI, making it attractive for budget-conscious organizations. Its competitive pricing appeals to companies already using other Microsoft services, as Intune is often bundled in Microsoft 365 plans. Enterprise Mobility + Security, while having a higher initial investment, provides long-term value through its extensive protection and management capabilities, justifying the cost for organizations seeking extensive feature sets.
