Microsoft Enterprise Mobility + Security Reviews

A good feature that is present is MAM or Mobile Application Management. We can deploy this feature on the device, which is not managed by the organization. If I apply some security configuration on a personal device, the user would be really disappointed. What we do instead is that we give all access to the applications related to corporate and ask the users to use the application. We secure the application by putting the security features on the applications and not on the users' devices. This way, the users are happy, and we also meet our company's compliance standards. Then, everyone is happy.

The auditing and reporting could be updated and upgraded.

I would like to see light applications because they consume a lot of the device's memory at present.

I've been working with this solution for around four years.

Microsoft Enterprise Mobility Security is a stable solution.

We can force sync so that every device is scalable in configuration.

The configuration is very simple and straightforward. The only thing required is the authenticator app, and Microsoft has released step-by-step guides that are user-friendly.

I would rate pricing at eight out of ten. It is a bit higher because of the security features that Microsoft provides.

In general, I would give Microsoft Enterprise Mobility Security a nine out of ten.

We use the product for centralized communications. We use chat, SCCM, Azure, Visio Pro, and quite a few other Microsoft applications.

As a business manager, I use it for all the basic stuff. I use Microsoft for, of course, the Office Suite, however, in regard to the Enterprise packaging, I use it for our communications tool. I use it as Teams. I really use Teams for communicating with the department. Other than that, the core licensing and things of that nature, the server items that we have, SCCM, that's more from our server-side. They use it more for server licensing whereas I just use it for the basics of communicating, chatting, and things of that nature. That's the regular Microsoft Office Suite.

The most valuable feature is it's a collaboration tool that we can dump all things in at the same time, and we don't have to go to different locations to search for documents that we want to share among 40 people.

It's great and it is something that is very user-friendly as a whole.  

Microsoft is a very strong product here the brand recognition and trust are high.

You can scale the solution up or down by department.

The stability is good.

My suggestion would be just for IT, for us, to continue pushing it out and making it more knowledgeable and easy to use for those that are not as savvy with technology. We don't want them to overthink just using the basic tools within Microsoft.

The licensing is quite expensive.

We've been using the solution since 2013.

I purchased this in 2013 and it's been pretty stable since then. It's been actually a really great tool. We're becoming more knowledgeable about different things that it can do day by day. We haven't had any issues with it. It's pretty stable.

Microsoft Enterprise is a tool that you can build on, or just scale back for departments that only utilize a very small portion. I only use a very small portion of the Enterprise agreement, however, others within IT use the platform for something much larger or something much more detailed. It can expand or contract to meet different departmental needs. It's a platform you can easily build on.

We have about 1,400 people within our organization using the solution.

I haven't used Microsoft tech support. That said, I am very aware that our server team has, and it's 24/7 support that they can't live without. It seems they have met our needs and overall, the company is very happy with them.

We handled the installation and never had a problem with it. We have 12 system admins that are capable of maintaining the solution.

We installed it ourselves.

The licensing period is three or four years and it's a pretty penny. We get it off a cooperative, meaning we share the cost with separate entities. I don't remember the exact amount.

We are considered a Microsoft partner as we are amongst a group that uses Microsoft Enterprise. It may not be a true partnership per se, however, we've been a customer for over 10 years.

We are level E3.

I'd advise potential new users to just become knowledgeable about all of the products within the platform, so that you do not purchase other items that you already have within Microsoft.

If you take the training before you roll out a large application like Microsoft, it's easier for your customers to understand how to use it.

I'd rate the solution at a nine out of ten.

It's a solution that's basically helping administrators to manage the end-user environment. Whatever they're doing in the system, we make sure there's no data leakage happening, and we are fully protected, and always getting security patches. 

The security is good. The ATP and Windows defender are excellent. They command the security like Defender, which is similar to a machine-based cloud protected environment. Basically, the solution ensures that computers are safe and secure. The productivity and security are excellent. 

The solution is continuously evolving and updating to make sure it is always up-to-date on the latest threats.

The solution offers excellent documentation that is easily available online.

Technical support could be improved. Sometimes they use a third party that's not so knowledgeable in the product and that can slow down things a bit.

We've been using the solution for four years.

The solution is pretty stable. We haven't had issues with bugs or glitches.

We have about 2,000 to 3,000 users on the product currently. We use the solution on a daily basis.

The solution is easy to scale.

Support wise, I do notice they are selling the fast track program if you're using related versions of the solution. If you're signing an E5 licensing contract with them, they offer third-party support which, in some cases, has limited knowledge, and sometimes they struggle to get the right answer. 

I've found that they're also providing their own premium support. Sometimes users have to spend some time when there are lots of incoming calls, but sooner or later you get the answer to what you are looking for, directly from Microsoft.

We didn't previously use a different solution.

The initial setup is always complex to implement, but they provide direct support through Microsoft, and Microsoft direct support is pretty good. Their documentation is one of the best tools that they have and it's all online. Referring to the documentation helps people solve any issues rather quickly.

Currently, we are automating the installations. We have 15,000 devices to manage, so we did a lot of customization in terms of installations. We are not doing manual installs anymore. So far, the automation process has been pretty stable. It still requires some professional engagements, but it's a lot less than if it was all done manually.

Maintenance is always necessary as you can't automate everything. You don't want systems to fail; you need to do the self-service when it comes to maintenance and investigations. How many people a company will need depends on the size of the enterprise. In my company, there are 15,000 devices, with a team of 20 people assigned to maintenance.

I don't directly deal with licensing and costs. I understand that Microsoft does allow for the buying of licenses in bulk and that they have to give companies additional support on the products.

It's actually just not one product, it's a combination of products. For example, there is Windows inside it. It's got editions of CCM, Office, etc. All are deployed with them. There's also no one particular version here. They are always evolving and updating.

The deployment we have is a hybrid kind of contract. However, we are mainly using on-premise deployment. We are currently trying out the could and we are still taking time to explore it. We're asking ourselves: what is the benefit we are going to get?

I would recommend other organizations go for E5 licenses rather than relying on E3 if they want better support services from Microsoft.

Overall, I'd rate the solution eight out of ten.

We primarily use the solution for MDM and file protection. 

Excellent for mail and Office365 aps on mobile devices and cloud services.

The solution is very good at securing files. For example, if I forward a secure document, it's blocked from others, as I can send it with restrictions in relation to who can open it.

The MDM part of the engine could be better.

There should be more desktop support.

Overall, we're satisfied with the features that are available on the solution currently.

I've been using the solution for almost five years.

The solution is stable. We haven't had issues with bugs, glitches or crashes. We've been very satisfied with the stability overall.

I believe the solution is scalable. I don't think much about it since it just scales itself.

I'm not sure how many users are on the solution in my organization. I've done several installations. We have a staff ranging around 15,000 employees.

I've personally been in touch with technical support. I'm very satisfied with their level of support.

We previously used the Config Manager for client administration. It's not too similar to our current solution. This one is much more modern and quite dynamic.

The complexity of the initial setup depends on the planning. It can be straightforward, but it need to be planned appropriately.

We have a business relationship with Microsoft.

I'd recommend that product, however, planning is the most important thing an organization can do to prep for implementation. It's a good idea to get someone with experience and who understands your needs to assist you at the beginning.

I'd rate the solution eight out of ten.

There is one application that was in-house, which was developed by one of the internal in-house application itself. That application, we have integrated and we get support from the vendor, from Microsoft. We have set up the application in our environment. This is what I have done for three or four months for one or two applications.

More information is available on the internet. I found it more geographical. It is user-friendly. Apart from that, there's a particular feature which I can tell you, that is what is user-friendly so I can do anything. We publish it.

Integration has been the most valuable. The tools helped us in a case in one of my organizations that there were two organizations that were going to unite. One organization was using one IDM tool and the other is using the different one. This became a little bit difficult to handle. It would be great if we could have the same application for both organizations. It would be great if we can integrate them somehow.

For Microsoft Enterprise Mobility + Security, I've not worked much with it and have only been exposed to it for three or four months where I have published one or two applications.

Microsoft Enterprise Mobility + Security is stable.

The technical support is quite good. As of now, I am not faced with anything that was neglected or that is unsolvable. I always get a prompt response as well.

In my organization most of them will be migrating to Microsoft, leaving AirWatch and MobileIron.

The initial setup was very straightforward. It took one and a half months to deploy it. Two or three months configuring and teaching Service Desk and the level one people. In my organization most of them will be migrating to Microsoft, leaving the AirWatch and MobileIron. The number of users is around 15,000+ in one project.

We did the deployment with the help of Microsoft's consultants. But sometimes, we found it difficult to educate the application developers to integrate. But that was solvable because they also found the articles on the internet.

I would rate Microsoft Enterprise Mobility + Security at an eight out of ten.