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Senior Infrastructure Engineer at a computer software company with 10,001+ employees
Real User
Good for securing files, a mostly straightforward setup, and good technical support
Pros and Cons
  • "The solution is very good at securing files. For example, if I forward a secure document, it's blocked from others, as I can send it with restrictions in relation to who can open it."
  • "The MDM part of the engine could be better."

What is our primary use case?

We primarily use the solution for MDM and file protection. 

Excellent for mail and Office365 aps on mobile devices and cloud services.

What is most valuable?

The solution is very good at securing files. For example, if I forward a secure document, it's blocked from others, as I can send it with restrictions in relation to who can open it.

What needs improvement?

The MDM part of the engine could be better.

There should be more desktop support.

Overall, we're satisfied with the features that are available on the solution currently.

For how long have I used the solution?

I've been using the solution for almost five years.

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Microsoft Enterprise Mobility + Security
December 2024
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What do I think about the stability of the solution?

The solution is stable. We haven't had issues with bugs, glitches or crashes. We've been very satisfied with the stability overall.

What do I think about the scalability of the solution?

I believe the solution is scalable. I don't think much about it since it just scales itself.

I'm not sure how many users are on the solution in my organization. I've done several installations. We have a staff ranging around 15,000 employees.

How are customer service and support?

I've personally been in touch with technical support. I'm very satisfied with their level of support.

Which solution did I use previously and why did I switch?

We previously used the Config Manager for client administration. It's not too similar to our current solution. This one is much more modern and quite dynamic.

How was the initial setup?

The complexity of the initial setup depends on the planning. It can be straightforward, but it need to be planned appropriately.

What other advice do I have?

We have a business relationship with Microsoft.

I'd recommend that product, however, planning is the most important thing an organization can do to prep for implementation. It's a good idea to get someone with experience and who understands your needs to assist you at the beginning.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1305870 - PeerSpot reviewer
Technical Lead
Real User
Helped us integrate our organizations with one tool
Pros and Cons
  • "Integration between our departments has been the most valuable."
  • "We did the deployment with the help of Microsoft's consultants. But sometimes, we found it difficult to educate the application developers to integrate."

What is our primary use case?

There is one application that was in-house, which was developed by one of the internal in-house application itself. That application, we have integrated and we get support from the vendor, from Microsoft. We have set up the application in our environment. This is what I have done for three or four months for one or two applications.

How has it helped my organization?

More information is available on the internet. I found it more geographical. It is user-friendly. Apart from that, there's a particular feature which I can tell you, that is what is user-friendly so I can do anything. We publish it.

What is most valuable?

Integration has been the most valuable. The tools helped us in a case in one of my organizations that there were two organizations that were going to unite. One organization was using one IDM tool and the other is using the different one. This became a little bit difficult to handle. It would be great if we could have the same application for both organizations. It would be great if we can integrate them somehow.

For how long have I used the solution?

For Microsoft Enterprise Mobility + Security, I've not worked much with it and have only been exposed to it for three or four months where I have published one or two applications.

What do I think about the stability of the solution?

Microsoft Enterprise Mobility + Security is stable.

How are customer service and technical support?

The technical support is quite good. As of now, I am not faced with anything that was neglected or that is unsolvable. I always get a prompt response as well.

Which solution did I use previously and why did I switch?

In my organization most of them will be migrating to Microsoft, leaving AirWatch and MobileIron.

How was the initial setup?

The initial setup was very straightforward. It took one and a half months to deploy it. Two or three months configuring and teaching Service Desk and the level one people. In my organization most of them will be migrating to Microsoft, leaving the AirWatch and MobileIron. The number of users is around 15,000+ in one project.

What about the implementation team?

We did the deployment with the help of Microsoft's consultants. But sometimes, we found it difficult to educate the application developers to integrate. But that was solvable because they also found the articles on the internet.

What other advice do I have?

I would rate Microsoft Enterprise Mobility + Security at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Enterprise Mobility + Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Microsoft Enterprise Mobility + Security Report and get advice and tips from experienced pros sharing their opinions.