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Microsoft Enterprise Mobility + Security vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Number of Reviews
206
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Enterprise Mobili...
Ranking in Enterprise Mobility Management (EMM)
15th
Average Rating
8.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Enterprise Mobility Management (EMM)
3rd
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

As of September 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 37.7%, down from 39.4% compared to the previous year. The mindshare of Microsoft Enterprise Mobility + Security is 0.7%, down from 0.9% compared to the previous year. The mindshare of Workspace ONE UEM is 11.9%, down from 14.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Lokesh Mansharamani - PeerSpot reviewer
Jan 20, 2022
Robust and stable solution within the Microsoft environment
In terms of maintenance, since it is a cloud product, it automatically gets updated by Microsoft. So there is no maintenance required for the upgrade part. But definitely the maintenance part that we track is the software asset management - that the devices are there and that the patches are deployed on a timely basis. We also do maintenance on the dashboard reporting feature in terms of whether the devices are compliant or not compliant. In terms of performance, devices will be automatically enrolled and all the applications will be deployed. So it will be ready to use once they log in with their Azure-ready credentials. That is zero touch for them. In terms of having integrations in place with other tools, any issues they face will have proactive or automated actions to resolve their issues, instead of raising them and going through the long process of raising a ticket and the resolution.
Dheen Jaabir - PeerSpot reviewer
May 29, 2023
Seamless integration and easy implementation
Microsoft licensing has always been tricky. There have been several changes in the last quarter, such as the addition of a new SKU on top of the existing ones. The licensing can be messy at times. Apart from that, it's fine. One area where Microsoft lacks is network-level protection. Currently, it focuses on endpoint protection. However, with the shift to remote work, network-level protection has become less relevant since users take their devices home, and there is no physical boundary after COVID. So, investing in network equipment might not be as useful as protecting endpoints with features like EDR (Endpoint Detection and Response) and behavioral monitoring. That would probably be helpful.
MohamedSalah6 - PeerSpot reviewer
Jun 15, 2022
Secure and integrates well but needs better customization
The initial setup was not complicated. There may be a bit of difficulty in connecting all the components together. However, I have a year of experience, so, for me, it wasn't hard. It gets easier with time. Likely in five more years, it will be even simpler to deploy. I had some additional documentation as well that helped. The deployment itself took about one month. That is a typical timeframe. Our strategy was to mainly manage all tablets and mobile devices from a single platform. Our main strategy was to connect all devices and be able to track them in case they were stolen or they were losing data. With this solution, we are able to set up and manage everything centrally.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"If any user tries to access company data, it directly interacts with the conditional access policy. This helps us protect our data and set the criteria for how data can be accessed and shared."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"The stability of Microsoft Intune is good."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"Remote Wipe and Autopilot is one of the best features."
"The solution is easy to use and it has good performance."
"A good feature that is present is MAM or Mobile Application Management. We can deploy this feature on the device, which is not managed by the organization. If I apply some security configuration on a personal device, the user would be really disappointed. What we do instead is that we give all access to the applications related to corporate and ask the users to use the application. We secure the application by putting the security features on the applications and not on the users' devices. This way, the users are happy, and we also meet our company's compliance standards. Then, everyone is happy."
"Integration between our departments has been the most valuable."
"Microsoft Mobility and EMS include Intune for Mobility, which provides mobile device management and mobile application management. With mobile device management, you can control the entire device in an organization."
"The solution is scalable."
"The solution is very good at securing files. For example, if I forward a secure document, it's blocked from others, as I can send it with restrictions in relation to who can open it."
"The solution offers excellent documentation that is easily available online."
"The product is centralized and we can use it for security purposes."
"It is a stable solution...It is a scalable solution."
"VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good."
"The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol."
"I found the initial setup to be easy."
"The most valuable feature depends on the use case of the clients. However, one feature I like is the Kiosk Mode. In the Kiosk Mode in most cases, the clients only can make available one application developed by the solution and permit the employee or the final client to use only this one application for interaction. This provides a security control layer limiting only one application functionally."
"The contained browser is a good feature."
"For me, the integration of AirWatch with various enterprise components is something I like. The way they are partnering with various services, like security services, or some of the big guys like Google, Android, Apple, and including Microsoft; that's really awesome. And the way they look at providing functionality to create self-service and automation, that's really usefully and beneficial. That's where I see they differentiate themselves."
"AirWatch has one of the best User Interfaces and it's quite easy to figure out where particular items are within the menu system."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
 

Cons

"The reporting causes problems because we're trying to gather data to present to the management, but we can't get the data they request. If a user has removed an application from his device, but it won't report it at exactly the right time. It takes time to sync from the device to the portal. Let's say we are preparing a list or deck for the number of compliant devices that meet all of the organization's requirements. In a real-time scenario, that device could be compliant, but it is showing as non-compliant on the portal. It sometimes hampers the overall decisions that we make on our end."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"We did the deployment with the help of Microsoft's consultants. But sometimes, we found it difficult to educate the application developers to integrate."
"Technical support could be improved. Sometimes they use a third party that's not so knowledgeable in the product and that can slow down things a bit."
"The licensing can be messy at times."
"The licensing is quite expensive."
"The MDM part of the engine could be better."
"There are certain shortcomings in the licensing model of the product where improvements are required."
"Its performance needs enhancement."
"The auditing and reporting could be updated and upgraded. I would like to see light applications because they consume a lot of the device's memory at present."
"I would like to see technology expense management integrated into the next release. This feature would allow us to manage expenses across various workloads and services, including cloud environments and computing resources."
"The database gets corrupted when used in the cluster. Sometimes it works, sometimes it doesn't."
"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."
"I would like better integration for deploying programs with binary files."
"VMware Workspace ONE sometimes has bugs that prevent it from working as intended or expected. Generally, these bugs can lead to unexpected results and hinder effectiveness."
"The initial setup should be simplified."
"There is a need for better user lifecycle management within VMware Identity Manager, along with better user governance...The scalability of the product needs to improve."
"We'd like to see a better connection to Microsoft Azure and a better connection with Check Point."
 

Pricing and Cost Advice

"Microsoft Intune is included in the E5 license at no additional cost."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"It's affordable for the protection it gives. There are no additional costs."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"It is expensive. The cost depends on the license that we choose."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"The increase in the prices of the product might not be the actual problem, but things become complex with some new plans that were introduced by Microsoft recently."
"I would rate pricing at eight out of ten. It is a bit higher because of the security features that Microsoft provides."
"We have to pay 10 dollars per user. I would rate the tool's pricing a six out of ten."
"The solution is cost-effective."
"There is a separate cost for technical support and extra premium features. The pricing should be simplified."
"You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."
"It's definitely a bit on the expensive side. It is more for smaller organizations and not large, massive enterprises. I am not sure about any additional costs. As far as we could tell, the billing was what the billing was."
"The price of the solution is costly for the number of users I am using it for."
"The pricing and licensing are affordable. They are not too high."
"Depending on the requirements of users, there is a need to make yearly payments towards the licensing costs attached to the product."
"While it is not inexpensive in terms of price, it is definitely worth it."
"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
25%
Computer Software Company
12%
Financial Services Firm
7%
Government
7%
Computer Software Company
19%
Financial Services Firm
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Enterprise Mobility + Security?
The increase in the prices of the product might not be the actual problem, but things become complex with some new pl...
What needs improvement with Microsoft Enterprise Mobility + Security?
Since Microsoft Enterprise Mobility + Security needs to deal with the competition from VMware and Ivanti, I visited P...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Enterprise Mobility + Security E3, Enterprise Mobility + Security E5, MS Enterprise Mobility + Security
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Mars, Whole Foods, Land O'Lakes, Dow
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Microsoft Enterprise Mobility + Security vs. Workspace ONE UEM and other solutions. Updated: September 2024.
801,394 professionals have used our research since 2012.