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Microsoft Enterprise Mobility + Security vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
4.0
IBM MaaS360's customer service is praised, but technical support reviews are mixed, citing response time and solution adequacy issues.
No sentiment score available
Customer service for Microsoft Enterprise Mobility + Security varies, with reports of both effective support and inconsistent quality.
No sentiment score available
 

Room For Improvement

Sentiment score
3.9
IBM MaaS360 requires enhancements in UI, reporting, support, device management, security, and feature integration to match competitors.
Sentiment score
4.8
Microsoft Enterprise Mobility + Security requires improvements in MDM, desktop support, technical assistance, licensing, network protection, and feature gaps.
No sentiment score available
 

Scalability Issues

Sentiment score
8.5
IBM MaaS360 is praised for its scalability, effectively supporting both small and large organizations, despite some cost concerns for smaller businesses.
Sentiment score
8.3
Microsoft Enterprise Mobility + Security scales easily for organizations of all sizes, offering flexibility and efficient license processing.
No sentiment score available
 

Setup Cost

Sentiment score
6.8
IBM MaaS360 is cost-effective for some users, yet pricing pressure and mixed reviews highlight concerns over affordability and value.
No sentiment score available
Microsoft Enterprise Mobility + Security is cost-effective with comprehensive features, valued pricing, and provides bulk licensing with extended plans.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
IBM MaaS360 is praised for stability and performance, though a few users experience minor issues like passcode delays and battery drain.
Sentiment score
8.6
Microsoft Enterprise Mobility + Security is highly stable, effective, and reliable, with users experiencing minimal outages and consistently rating it highly.
No sentiment score available
 

Valuable Features

Sentiment score
8.5
IBM MaaS360 offers efficient, secure device management with comprehensive tracking, BYOD support, user-friendly interface, scalability, and cost-effectiveness.
Sentiment score
8.3
Microsoft Enterprise Mobility + Security excels in file security, productivity, integration, and user-friendly collaboration, offering strong identity features and centralized management.
No sentiment score available
 

Categories and Ranking

IBM MaaS360
Sponsored
Ranking in Enterprise Mobility Management (EMM)
10th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
35
Ranking in other categories
Unified Endpoint Management (UEM) (7th)
Microsoft Enterprise Mobili...
Ranking in Enterprise Mobility Management (EMM)
15th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Enterprise Mobility Management (EMM)
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

As of November 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of IBM MaaS360 is 4.1%, down from 4.4% compared to the previous year. The mindshare of Microsoft Enterprise Mobility + Security is 0.7%, down from 0.9% compared to the previous year. The mindshare of Workspace ONE UEM is 11.5%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Bijay Kumar Swain - PeerSpot reviewer
Ability to segregate data, well-suited for medium enterprises and installation is quick
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, where there are features of MaaS360, and the IBM EDR product, ReaQta. So, there are features from both ReaQta and MaaS360 available in Sophos, as well as a few other products, which we have challenges in replacing. MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360. It is like a combo, MaaS360, and IBM ReaQta, that is, EDR, ReaQta. Both of them, together as a combo plan, actually offer a very good proposition in terms of market competitors. There are a few products like Sophos and another product which have features from both endpoint detection and response and mobile device management. Because we have two different products with those features, we face challenges in proposing a particular product for the client. It is like a marketing challenge. The way other competitor products are available in the market. So it is better to have a different positive team, but, again, to remain in competition and have better scalability. So, IBM needs to integrate a few features that the competitors have in their products. No doubt, this is a different product, MaaS360. We call it MDM. We call it endpoint mobile device management. Then we call it different names that MaaS360 falls into. But when we are talking about competitor products, to remain in the competition, you need to have features that others provide. IBM surely has those features in other products, but not in MaaS360. The only challenge was replacing already existing competitor products with MaaS360. So, that’s the only area where we struggle because they always come with those requirements that they are already getting in the competitor’s product, which is not available in IBM’s MaaS360. So this product lacks some features, like Unified Endpoint Management.
Dheen Jaabir - PeerSpot reviewer
Seamless integration and easy implementation
Microsoft licensing has always been tricky. There have been several changes in the last quarter, such as the addition of a new SKU on top of the existing ones. The licensing can be messy at times. Apart from that, it's fine. One area where Microsoft lacks is network-level protection. Currently, it focuses on endpoint protection. However, with the shift to remote work, network-level protection has become less relevant since users take their devices home, and there is no physical boundary after COVID. So, investing in network equipment might not be as useful as protecting endpoints with features like EDR (Endpoint Detection and Response) and behavioral monitoring. That would probably be helpful.
Joel Amate - PeerSpot reviewer
The solution is stable, scalable, and offers single sign-on
I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
18%
Financial Services Firm
12%
Manufacturing Company
9%
Pharma/Biotech Company
7%
Computer Software Company
16%
Financial Services Firm
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM products are a little pricey, so it’s expensive. I would rate the pricing and licensing model a seven out of ten,...
What is your experience regarding pricing and costs for Microsoft Enterprise Mobility + Security?
The increase in the prices of the product might not be the actual problem, but things become complex with some new pl...
What needs improvement with Microsoft Enterprise Mobility + Security?
Since Microsoft Enterprise Mobility + Security needs to deal with the competition from VMware and Ivanti, I visited P...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
 

Also Known As

Fiberlink MaaS360, MaaS360
Enterprise Mobility + Security E3, Enterprise Mobility + Security E5, MS Enterprise Mobility + Security
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Bancroft, Garuda Indonesia
Mars, Whole Foods, Land O'Lakes, Dow
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Microsoft Enterprise Mobility + Security vs. Workspace ONE UEM and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.