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Microsoft Enterprise Mobility + Security vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
351
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Enterprise Mobili...
Ranking in Enterprise Mobility Management (EMM)
16th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (10th), Virtual Desktop Infrastructure (VDI) (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (14th), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

As of May 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 23.8%, down from 33.8% compared to the previous year. The mindshare of Microsoft Enterprise Mobility + Security is 1.6%, up from 0.8% compared to the previous year. The mindshare of Workspace ONE UEM is 10.9%, up from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune23.8%
Workspace ONE UEM10.9%
Microsoft Enterprise Mobility + Security1.6%
Other63.699999999999996%
Enterprise Mobility Management (EMM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a computer software company with 51-200 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
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Manager IT at Konverge.AI
User experience improves efficiency while awaiting improved application performance
The solution is meeting my requirements. I don't have any direct inputs here, except that stability of the application can be improved. Sometimes it gets hung or restarts multiple times in the background, which consumes battery life. If stability can be improved, it will generally help everyone. These solutions are usually a little expensive. If costs can come down, that will generally help the masses. A reduction of around 30-35% would make it more prompting for people to take that extra jump. Due to budget constraints, I have seen people not going for Microsoft Enterprise Mobility + Security because even if the commercials get discounted for the first year, subsequent years see significant price increases.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Generally for the organization, Microsoft Intune has been a good investment for managing a lot of the company resources, saving a lot of money compared to using the on-premises version of the software."
"For the price, the features included with Microsoft are appealing."
"It meets the basic security needs and management needs for most organizations."
"What I like most about Intune is its seamless enrollment process, particularly the Autopilot method."
"Microsoft Intune benefits my company because of its simplicity of use and cross-functional integration."
"My favorite feature of Microsoft Intune is the dashboard; the dashboard is very simple and user-friendly, and any person, even without prior knowledge, can understand it easily by seeing the interface dashboard."
"It is very stable and scalable because this is a cloud-only solution."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"The best advantage of the product is that it provides an all-in-one solution."
"Basically, the solution ensures that computers are safe and secure."
"It is a stable solution...It is a scalable solution."
"The solution is scalable."
"You can scale the solution up or down by department."
"I am very happy with it currently."
"The solution offers excellent documentation that is easily available online."
"The solution is very good at securing files; for example, if I forward a secure document, it is blocked from others, as I can send it with restrictions regarding who can open it."
"From a remote management perspective, I like the management and the inventory."
"The solution scalability is very good, and we have clients mostly in medium to large-scale enterprises, with some large customers having approximately 1,300 devices using the solution."
"The antivirus and the ability to push security policies down to the device are key features."
"Among the most important improvements is the ability to set up different groups with different deployment policies."
"AirWatch has one of the best User Interfaces and it's quite easy to figure out where particular items are within the menu system."
"From a remote management perspective, I like the management and the inventory."
"It's a more secure solution to manage all tablets or mobile devices, helps us stay organized, integrates well with mobile devices and tablets, is stable and reliable, and can scale."
"VMware Workspace ONE has been stable so far."
 

Cons

"However, with Microsoft, it takes a lot longer, and I’m not getting quick resolutions. Sometimes, I find myself bouncing around between different support groups."
"When you have a pressing issue, there is a lack of response. I believe Microsoft support needs to work on the response aspect."
"The support is not very good. It's very poor."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"Intune is not the most user-friendly mobile device management platform available."
"The synchronization could be improved."
"There needs to be more support for Mac operating systems."
"The way the apps are getting deployed, the checkboxes for deleting previous versions are actually creating more conflicts than fixing problems."
"But sometimes, we found it difficult to educate the application developers to integrate."
"Sometimes the application gets hung or restarts multiple times in the background, consuming battery life."
"Its performance needs enhancement."
"Microsoft's feature management is based on licenses. Microsoft follows ethical licensing and hence do not restrict the use of it."
"We did the deployment with the help of Microsoft's consultants. But sometimes, we found it difficult to educate the application developers to integrate."
"Microsoft Enterprise Mobility + Security is expensive."
"Technical support could be improved. Sometimes they use a third party that's not so knowledgeable in the product and that can slow down things a bit."
"The licensing can be messy at times."
"The SaaS environment is not very responsive at times, so the performance can be improved in that regard."
"There is a need for better user lifecycle management within VMware Identity Manager, along with better user governance...The scalability of the product needs to improve."
"Support is absolutely horrible. If I was not escalating through the account team that I've got, I would have practically no support on it whatsoever."
"In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions."
"Scalability is a problem because we have a service provider who is supposed to maintain the backend with patching."
"I would like to see more service notifications."
"Using the solution on Android requires a special setup, the mobile SSO doesn't work as well."
"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market."
 

Pricing and Cost Advice

"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."
"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"The price for Intune is fair."
"The E5 license is expensive."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"The solution is cost-effective."
"We have to pay 10 dollars per user. I would rate the tool's pricing a six out of ten."
"I would rate pricing at eight out of ten. It is a bit higher because of the security features that Microsoft provides."
"The increase in the prices of the product might not be the actual problem, but things become complex with some new plans that were introduced by Microsoft recently."
"There is a licensing fee for the users, and we pay a low amount for our support costs."
"The license is paid annually."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
"Licensing fees are paid on a monthly basis."
"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."
"The solution runs at roughly around $36/user for a year."
"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
"Its pricing was okay for our company."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Pharma/Biotech Company
14%
Manufacturing Company
11%
Computer Software Company
9%
Comms Service Provider
7%
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise57
Large Enterprise170
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise58
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Microsoft Enterprise Mobility + Security?
The technical support from Microsoft could be better. Because there are many changes in Microsoft, and most support c...
What is your primary use case for Microsoft Enterprise Mobility + Security?
I have been selling Microsoft Enterprise Mobility + Security for more than 10 years.
What advice do you have for others considering Microsoft Enterprise Mobility + Security?
Microsoft Enterprise Mobility + Security is a basic part of all of our projects because it's a very important basis f...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Enterprise Mobility + Security E3, Enterprise Mobility + Security E5, MS Enterprise Mobility + Security
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Mars, Whole Foods, Land O'Lakes, Dow
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Microsoft Enterprise Mobility + Security vs. Workspace ONE UEM and other solutions. Updated: April 2026.
892,383 professionals have used our research since 2012.