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Arcserve UDP vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Average Rating
7.6
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (9th)
Microsoft DPM
Ranking in Backup and Recovery
31st
Average Rating
7.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Microsoft DPM is 1.3%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Lucas  Moura - PeerSpot reviewer
Mar 21, 2024
Offers multi-tenancy feature and interface is very refined, works fine, and is very intuitive but rocky implementation process
Many features that Arcserve proposes in its documentation and marketing material actually don't work properly in practice. Veeam is the most comparable solution, considering features and capacities. They are very similar, but Veeam works fine most of the time. With Arcserve, we have a lot of problems in implementing and getting compatibility, especially with legacy systems. We also have mysterious problems that no one can solve. The performance is not as planned or as intended. Our experience has been shaky. It's not very reliable as a tool, especially in critical cases like disaster recovery. So we've been working on migrating all our projects to Veeam and other similar solutions that offer comparable features. Reliability is not Arcserve's greatest strength – implementation is rocky, and sizings never work as planned. Plus, their cloud service is very slow and relatively expensive compared to Veeam.
RifkanHasan - PeerSpot reviewer
Dec 30, 2019
Backup and recovery that is stable but support is no longer in existence
The DPM is pretty good, but when it comes to external devices, you can't back up to the external device. It's a huge drawback because once everything goes down, it goes down fully. We can't take a snapshot and take it outside, which is a problem. Also, when it comes to recovery, the recovery process doesn't work properly. It doesn't recover. One of our drives failed and when we wanted to recover it from the other drive, it never worked. So, we couldn't recover the data. Recovery of data if the server goes down, is not very good. The DPM is good apart from the support services. We were told that the support was no longer in existence, which is why we are looking for another provider. In the next release, I would like to see backup to external devices, so it can always restore the backup and we can take it externally and store it somewhere that it is off-site and archived. Currently, it does not allow us to do that because it is required to be in one location.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The recovery part of the product is very good."
"The ROI is very good because of the speed of the backup."
"The standard backup and restore feature is most used."
"The most valuable features are the replication to the cloud and the deduplication."
"The solution has no limitations because it does backup for Linux and Windows."
"It is very stable."
"The ease of use is the best feature of the product."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"It is almost perfect for Microsoft products. It is not a very powerful tool, but it is okay for small sites and small businesses with Microsoft products. It is easy to use for backup and restore. It is good for backing up Microsoft servers such as Exchange and SharePoint servers."
"I could back up all the stuff we had, even the VMs we have for Hyper V."
"Microsoft DPM is scalable."
"The user interface is very good. The reporting and monitoring features are also good."
"The most valuable feature is the total integration of the System Center solution."
"The most important feature is that it's easy to use."
"The solution backs up Microsoft workloads as well as anything on the market."
"The automated procedure is quite good for us, as it is able to capture all of the information that we require."
 

Cons

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"Licensing can be quite difficult."
"Backups are very slow and time consuming."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"The tool doesn't provide cloud integration in India."
"The support could be more knowledgeable and faster."
"The product is not user-friendly."
"It would be better if it integrated seamlessly with open source and competitor products. In the next release, I would like to see some data governance frameworks. It should have support features for data integration and data replication like Veeam. Right now, we are also using Veeam for certain scenarios."
"It needs portability for other vendors. It is good for backing up Microsoft servers, but it doesn't support third-party solutions such as Oracle Database. It depends on Microsoft Volume Shadow Copy, especially for Hyper-V, which has a lot of problems. They should enhance the Volume Shadow Copy functionality. Its reporting should also be better. Reporting is too weak in DPM."
"Compatibility and integration with other products needs improvement."
"The problem lies with the 2019 version, it's the file system they’re using."
"It can back up, yet it lacks features compared to Veeam."
"We can't take a snapshot and take it outside, which is a problem."
"Additional Hyper-V knowledge would be great."
"Management reporting could be improved."
 

Pricing and Cost Advice

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The pricing is moderate."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"As an MSP partner, I believe that the prices are fair."
"I do not work with the pricing or licensing issues of the solution for our organization."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The price of StorageCraft ShadowProtect is competitive in the market."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"
"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."
"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
8%
Non Profit
8%
Manufacturing Company
7%
Computer Software Company
17%
Government
10%
Educational Organization
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What do you like most about Microsoft DPM?
This solution helps us to manage all of the operations across servers and different workstations.
What needs improvement with Microsoft DPM?
DPM is not easy to back up another non-Microsoft solution. It does not have good capabilities to restore and back up non-Microsoft solutions. It can back up, yet it lacks features compared to Veeam...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DPM, Data Protection Manager, MS DPM
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
Find out what your peers are saying about Arcserve UDP vs. Microsoft DPM and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.