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Arcserve UDP vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Microsoft DPM
Ranking in Backup and Recovery
22nd
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Microsoft DPM is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
RifkanHasan - PeerSpot reviewer
Backup and recovery that is stable but support is no longer in existence
The DPM is pretty good, but when it comes to external devices, you can't back up to the external device. It's a huge drawback because once everything goes down, it goes down fully. We can't take a snapshot and take it outside, which is a problem. Also, when it comes to recovery, the recovery process doesn't work properly. It doesn't recover. One of our drives failed and when we wanted to recover it from the other drive, it never worked. So, we couldn't recover the data. Recovery of data if the server goes down, is not very good. The DPM is good apart from the support services. We were told that the support was no longer in existence, which is why we are looking for another provider. In the next release, I would like to see backup to external devices, so it can always restore the backup and we can take it externally and store it somewhere that it is off-site and archived. Currently, it does not allow us to do that because it is required to be in one location.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ROI is very good because of the speed of the backup."
"The data protection functionality is the most valuable feature of this solution."
"It is easy to configure."
"I would recommend it if there is a general case."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The most valuable features are the replication to the cloud and the deduplication."
"Easy restoration and the solution works quickly."
"It allows us to back up all the servers and centrally manage them."
"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."
"This solution helps us to manage all of the operations across servers and different workstations."
"The automated procedure is quite good for us, as it is able to capture all of the information that we require."
"I could back up all the stuff we had, even the VMs we have for Hyper V."
"The most valuable feature is the recovery."
"The initial setup is quite straightforward."
"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."
"The solution backs up Microsoft workloads as well as anything on the market."
 

Cons

"The technical support of the product is an area of concern where improvements are required."
"We could not go into granular details of retrieving backup information."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"Licensing can be quite difficult."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"The solution's reporting could be improved and should provide customized reports."
"The tool doesn't provide cloud integration in India."
"The solution can improve by allowing older versions to support the latest version of the OS."
"Management reporting could be improved."
"Microsoft DPM could improve if it was available in a public or private cloud."
"We can't take a snapshot and take it outside, which is a problem."
"It would be better if it integrated seamlessly with open source and competitor products. In the next release, I would like to see some data governance frameworks. It should have support features for data integration and data replication like Veeam. Right now, we are also using Veeam for certain scenarios."
"Setting up the solution can be complex."
"There is a very poor online user community in terms of people blogging about their experiences with DPM."
"To evaluate the solution's abilities and its performance under demanding conditions, it is recommended to carry out a stress test."
"You have only a few settings and if you change them for some special configurations, it's very difficult."
 

Pricing and Cost Advice

"The price of StorageCraft ShadowProtect is competitive in the market."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"I feel that the product is fairly priced."
"It is approximately $400 to purchase a virtual service outright."
"As an MSP partner, I believe that the prices are fair."
"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."
"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."
"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
9%
Government
8%
Financial Services Firm
7%
Computer Software Company
17%
Government
9%
Educational Organization
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What do you like most about Microsoft DPM?
This solution helps us to manage all of the operations across servers and different workstations.
What is your experience regarding pricing and costs for Microsoft DPM?
Microsoft licensing is complex, especially for enterprise or data center solutions. However, it's not more complicated compared to other competitors and the market is well balanced.
What needs improvement with Microsoft DPM?
I am not sure if I am competent enough to address areas for improvement in Microsoft DPM.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DPM, Data Protection Manager, MS DPM
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
Find out what your peers are saying about Arcserve UDP vs. Microsoft DPM and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.