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Arcserve UDP vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
115
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Veritas NetBackup is 4.4%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
N'GUESSAN E R - PeerSpot reviewer
Efficient data recovery and replication features
There is a big change in Veritas. In the past, we could easily change servers or appliances and continue working by restoring the catalog. We could change servers from Linux to Linux or Linux to Solaris and perform catalog restores to continue working. But with the new version, we are forced to engage Veritas' professional services, which is too expensive. Sometimes, we've received quotes exceeding $100,000 for a catalog migration. This expense was unnecessary in the past. For instance, we used to install a new release of Linux and simply restore the catalog, and the system would function well. But with the latest version, it's no longer feasible. For instance, if we want to migrate from appliance 5030 to 5060 or even just 5050, we are compelled to engage Veritas consultants due to the intricate data manipulation involved. This additional expense is quite expensive. In the past, these devices didn't even exist, and we could easily restore the catalog, resulting in a fully functional system. However, the new version demands expensive expertise for such tasks, which I find unacceptable for our clients.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data protection functionality is the most valuable feature of this solution."
"It's simple to set up."
"The recovery part of the product is very good."
"The backup is the most valuable feature. It also makes storage very easy."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The most valuable features are the replication to the cloud and the deduplication."
"The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions."
"The most valuable features are the ability to create a trust relationship and historical reports."
"The troubleshooting is very good."
"The simulation engine is highly valuable as it allows us to simulate what a failure would be like and generate reports."
"Management interface was simple to use once understood."
"Veritas NetBackup has significantly streamlined our backup and recovery processes by providing a single pane of view across various environments."
"The most valuable feature is its stability."
"The documentation is good."
 

Cons

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The solution's reporting could be improved and should provide customized reports."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"There may be a learning curve."
"You cannot tell what your costs are going to be by using the dashboard, which is something that should be improved."
"The product must enable data migration from on-premise to the cloud."
"Updates were not always consistent."
"The solution is quite expensive."
"I would advise not to use this tool. I think between the licensing issues and the older solution mentality it is not a great solution."
"The ability to use different disk appliance brands as Pure Disk (not OST), such as EMC Data Domain ."
"They currently have the Java concept and it should be less intensive and take less load."
 

Pricing and Cost Advice

"The pricing of the product can be considered to be reasonable enough for the Asian region."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The solution is expensive."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"In comparison to other vendors, it is a low-cost solution."
"NetBackup is expensive. They need to work on the pricing side. I find it comparatively on the higher side when I compare the terabyte backup costs."
"Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution."
"When you compare NetBackup's software licensing system with Veeam's, which is simpler and based on instances (or how many physical machines or virtual machines you want to protect), NetBackup isn't that competitive for smaller scale companies. However, if you're running many large workloads, then NetBackup may be the better option."
"It is very expensive. The licensing cost for this solution is on a yearly basis. It is approximately 50k. We will continue using it at least for the next year, but we are currently doing an analysis to switch to some other solution."
"Veritas NetBackup is more expensive than Cohesity and Rubrik, but it is comparable in price to Commvault, IBM, and Dell."
"The solution is expensive compared to other products."
"Veritas NetBackup is more expensive than other backup solutions like Dell Power Protect and Veeam Backup."
"Licensing was very expensive and did not scale well if needed to move between license models."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
9%
Financial Services Firm
7%
Manufacturing Company
7%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
The product is cost-effective, and I would rate its pricing as an eight out of ten. The pricing model is based on the amount of data transferred, making it manageable for us.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Learn More

 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.