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Arcserve UDP vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Average Rating
7.6
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (9th)
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
8.1
Number of Reviews
114
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Veritas NetBackup is 4.7%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Nov 8, 2022
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
N'GUESSAN E R - PeerSpot reviewer
Aug 25, 2023
Efficient data recovery and replication features
There is a big change in Veritas. In the past, we could easily change servers or appliances and continue working by restoring the catalog. We could change servers from Linux to Linux or Linux to Solaris and perform catalog restores to continue working. But with the new version, we are forced to engage Veritas' professional services, which is too expensive. Sometimes, we've received quotes exceeding $100,000 for a catalog migration. This expense was unnecessary in the past. For instance, we used to install a new release of Linux and simply restore the catalog, and the system would function well. But with the latest version, it's no longer feasible. For instance, if we want to migrate from appliance 5030 to 5060 or even just 5050, we are compelled to engage Veritas consultants due to the intricate data manipulation involved. This additional expense is quite expensive. In the past, these devices didn't even exist, and we could easily restore the catalog, resulting in a fully functional system. However, the new version demands expensive expertise for such tasks, which I find unacceptable for our clients.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's simple to set up."
"The product's deployment process was straightforward."
"The product provides instant and virtual standbys."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The backup is the most valuable feature. It also makes storage very easy."
"The most valuable feature is the duplication."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The client side deduplication reduces the backup window."
"It was especially useful with the appliances we use on a daily basis."
"The VM portal and the CloudCatalyst are two of the solution's most valuable features."
"Veritas NetBackup is very user-friendly and has some good quick recovery features."
"Veritas NetBackup is a scalable solution."
"The backup and restore functions are very valuable aspects of the product."
"It is essential. We can't do without it."
"I have found it to be the simplest solution to the market. It gives us a complete end to end solution. We are using this solution, Veritas Appliance and another one for access archiving. It is convenient to have all the support from one vendor."
 

Cons

"The tool doesn't provide cloud integration in India."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"A lot of their new technologies are not very good."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"The solution's reporting could be improved and should provide customized reports."
"NetBackup is expensive and should be cheaper. That is why we are moving on to another solution."
"The restoration method and the compression ratio need improvement."
"The backup operation interface is not as mature as those of Veritas's competitors and has room for improvement."
"The cost is expensive."
"It would be helpful, in future releases, if the solution could add WORM (Write Once Read Many) support right within the product."
"The ability to use different disk appliance brands as Pure Disk (not OST), such as EMC Data Domain ."
"What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. Scalability for this product could still be improved, particularly its hardware appliance scalability."
"It is not very user-friendly."
 

Pricing and Cost Advice

"As an MSP partner, I believe that the prices are fair."
"The price of StorageCraft ShadowProtect is competitive in the market."
"The price of this product is high and it should be lower."
"The solution is priced well compared to other solutions."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"Price-wise, most of the backup products are similarly priced, and NetBackup is the same."
"When you compare NetBackup's software licensing system with Veeam's, which is simpler and based on instances (or how many physical machines or virtual machines you want to protect), NetBackup isn't that competitive for smaller scale companies. However, if you're running many large workloads, then NetBackup may be the better option."
"Our primary complaint about this product is that it is too expensive."
"Pricing is good, under our budget, and flexible."
"We purchased a perpetual license and perform SMS renewals."
"Licensing was very expensive and did not scale well if needed to move between license models."
"The price of NetBackup is okay. I think it's a little bit expensive but manageable. It has a lot of features, and the backup is better than most applications, so I think the price is competitive."
"The licensing fees are expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
8%
Non Profit
8%
Manufacturing Company
7%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
The product is cost-effective, and I would rate its pricing as an eight out of ten. The pricing model is based on the amount of data transferred, making it manageable for us.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Learn More

 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.