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Arcserve UDP vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (16th)
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
117
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.4% compared to the previous year. The mindshare of Veritas NetBackup is 2.8%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veritas NetBackup2.8%
Arcserve UDP1.1%
Other96.1%
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Rizwan Islam - PeerSpot reviewer
We optimize critical data management with versatile enterprise solutions while maintaining excellent user interface experience
The features of Veritas NetBackup that are most useful for us involve different backup scenarios such as huge contents, including our file server repositories. We have to write that backup on the tape media, which is why we observe that Veritas NetBackup is a very strong product in these areas. Regarding granular recovery, we sometimes use certain files, specifically accidentally deleted or required files from the backups, in maintaining data continuity. The feature is effective and works every time. The interface in Veritas NetBackup is very friendly and useful, and it has been standard during the last 10 years. We are very used to this interface and do not feel any complications. Veritas NetBackup is basically a single product which fulfills all the technical requirements specifically required for the backup job or the backup domain. It supports multi platforms, multi applications, and multiple hardware at the same time, so we generally feel it is a full feature solution. Most importantly, they have very tight integration at a very granular level, and recently we inducted another product Veritas File System in our environment because we have an issue with huge content data, so we have optimized the problem of that data by using the Veritas File System VxFS. Veritas NetBackup is a scalable solution for us. It is a very comprehensive solution that can manage numerous backups, and we already have a somewhat complicated environment in which backups are first written on the backup appliance and then moved to tape, and everything is managed through Veritas NetBackup very easily.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to configure."
"It is very stable."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The standard backup and restore feature is most used."
"The most valuable features are the replication to the cloud and the deduplication."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"Global deduplication is the best feature of this solution."
"NetBackup is highly stable. We have more than 1,800 policies that run every day."
"Veritas released a new feature in version 8 of NetBackup called VRP. It's kind of like replication management from VMware. The great thing about this feature is that Veritas gave it to us for free."
"I can rely on this product if I need a restore."
"This is the best solution that I know of."
"Veritas NetBackup is very user-friendly and has some good quick recovery features."
"It's a good product, it does what we want it to do."
"Veritas NetBackup is a scalable solution."
"The solution offers very good storage efficiency, so there's excellent compression and deduplication within the product that our clients really appreciate."
 

Cons

"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The solution's reporting could be improved and should provide customized reports."
"Licensing is an area that needs improvement."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"The initial setup was complex."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The tool doesn't provide cloud integration in India."
"It takes much time to verify and consolidate images for backups."
"Maybe they could add more cloud solutions."
"It was very complicated, and it required a lot of work in terms of management. We have moved to Rubrik. One of the reasons for getting rid of Veritas NetBackup was the fact that at one point, we had the support staff with 12 to 15 people to manage Veritas NetBackup, whereas, with Rubrik, I'm the only one managing Rubrik. There is one more person who works with me mostly due to the fact that in case I'm not around, someone else knows what to do, but I'm the only one who is a full-time manager of Rubrik. The complexity of Veritas required a large staff to manage it. We had daily issues that had to be looked into and resolved. A lot of these issues revolved around Veritas' handling of VMware, which is why first we moved VMware off Veritas. After we did that, we were also able to reduce our staff count. Their licensing is a disaster. It is extremely complicated. In most cases, Veritas themselves can't understand their own licensing."
"The solution is not easy to use. You need to train yourself step by step because it is complex, but it is a good solution. Its pricing could be cheaper."
"It should be able to integrate with the cloud. If we leverage a cloud in the future for backup, there should be very fast help and more options for customers to choose from."
"The product could improve the user-friendliness and comfort of its environment, especially for those unfamiliar with it."
"The solution is not that stable because it has to be monitored and administered every day. The stability could be improved."
"They currently have the Java concept and it should be less intensive and take less load."
"Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless."
 

Pricing and Cost Advice

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"Pricing is most likely comparable."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The solution is expensive."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"It is very expensive. The licensing cost for this solution is on a yearly basis. It is approximately 50k. We will continue using it at least for the next year, but we are currently doing an analysis to switch to some other solution."
"If you have a source size of one terabyte then they will charge for a one terabyte license, although what is actually being stored is much less."
"Our primary complaint about this product is that it is too expensive."
"We purchased a perpetual license and perform SMS renewals."
"The solution is expensive compared to other products."
"Pricing is expensive, so it could be lower."
"Its price is quite reasonable. The cost depends on the depreciation and the volume. It also depends on the infrastructure. If your infrastructure increases, you would need some more licenses."
"The price of NetBackup is okay. I think it's a little bit expensive but manageable. It has a lot of features, and the backup is better than most applications, so I think the price is competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
13%
Manufacturing Company
8%
Government
7%
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise21
Large Enterprise65
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
Veritas NetBackup is quite expensive, and sometimes vendors do not suggest it and always recommend different other options, especially after certain points, which is a concern. As far as our core o...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup and other solutions. Updated: September 2025.
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