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Arcserve UDP vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
115
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Veritas NetBackup is 3.8%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Wesam Qashou - PeerSpot reviewer
A mature backup solution, with many features, and great support
Veritas NetBackup is the first line of defense when disaster strikes. Before performing disaster recovery, we must have a good backup of our image that is also protected from ransomware. This way, we have a golden image that is resilient to ransomware attacks. We saw the benefits of Veritas NetBackup within the first three months.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The standard backup and restore feature is most used."
"Easy restoration and the solution works quickly."
"The most valuable feature of Arcserve UDP is its decompression capability."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The data protection functionality is the most valuable feature of this solution."
"The most valuable feature of Arcserve UDP is live replication."
"The recovery part of the product is very good."
"Veritas NetBackup provides good backup performance, and I can mount the snapshot without an installer."
"Management interface was simple to use once understood."
"This is a product that has been on the market for a while and they have mastered the backup process, especially when backing up to tape, for most environments."
"If you are running on a legacy tape environment NetBackup is best."
"It is easy to use, and you can run it with all kinds of client software environments. It works well with the most popular software, file systems, and operating systems. It is very useful to us."
"We have a file server and our data file server, everything. We use it for VM server backup, too."
"This is a complete solution, everything is under one console."
"Deduplication is the most valuable feature as it reduces the backup time and provides backup of a single copy of data"
 

Cons

"Licensing is an area that needs improvement."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"It takes much time to verify and consolidate images for backups."
"The support could be more knowledgeable and faster."
"We had some issues with the hardware backup appliance."
"The SQL Server backup features are not up to date."
"Main area that could be improved is the pricing, to make it more competitive"
"We would like the Java console to be updated."
"They need to work on the GUI. It has been the same for the last 10 years."
"Maybe they could add more cloud solutions."
"The security and performance could improve with Veritas NetBackup. The security could be improved by protecting the data from attackers."
"The restoration method and the compression ratio need improvement."
 

Pricing and Cost Advice

"In comparison to other vendors, it is a low-cost solution."
"The price of StorageCraft ShadowProtect is competitive in the market."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"It is approximately $400 to purchase a virtual service outright."
"Pricing is most likely comparable."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The price of this product is high and it should be lower."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"When we consider the quality and value of Veritas NetBackup, it is worth the cost."
"It is reasonably priced."
"Licensing was very expensive and did not scale well if needed to move between license models."
"NetBackup is expensive. They need to work on the pricing side. I find it comparatively on the higher side when I compare the terabyte backup costs."
"If you want to have more scalability you have to purchase more licenses. The license is annually and there are a lot of different licensing depending on the number of terabytes needed. It is not based on per-user, core, or servers. You can backup anything you want using the purchased terabyte space."
"Veritas NetBackup is more expensive than Cohesity and Rubrik, but it is comparable in price to Commvault, IBM, and Dell."
"If you have a source size of one terabyte then they will charge for a one terabyte license, although what is actually being stored is much less."
"Pricing is expensive, so it could be lower."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
8%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
The product is cost-effective, and I would rate its pricing as an eight out of ten. The pricing model is based on the amount of data transferred, making it manageable for us.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.