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Arcserve UDP vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
115
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.6% compared to the previous year. The mindshare of Veritas NetBackup is 4.2%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Wesam Qashou - PeerSpot reviewer
A mature backup solution, with many features, and great support
Veritas NetBackup is the first line of defense when disaster strikes. Before performing disaster recovery, we must have a good backup of our image that is also protected from ransomware. This way, we have a golden image that is resilient to ransomware attacks. We saw the benefits of Veritas NetBackup within the first three months.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Arcserve UDP is its decompression capability."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The product's deployment process was straightforward."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"It allows us to back up all the servers and centrally manage them."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The data protection functionality is the most valuable feature of this solution."
"The recovery part of the product is very good."
"The tool's information transfer and patching up is easy. The solution offers protection from ransomware which is also a valuable feature."
"The documentation is good."
"The most valuable feature is that you don't need any special connectivity - you just need to give your seller name, and then it automatically discovers all your virtual machines, which is a great benefit, especially in a bigger environment."
"They are among the top in the world for backup and recovery."
"We have a file server and our data file server, everything. We use it for VM server backup, too."
"It is essential. We can't do without it."
"The backup and restore functions are very valuable aspects of the product."
"It was especially useful with the appliances we use on a daily basis."
 

Cons

"The solution can improve by allowing older versions to support the latest version of the OS."
"We have to use a Microsoft hypervisor for installation which is expensive."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The tool doesn't provide cloud integration in India."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"Backups are very slow and time consuming."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"The solution's technical support process should be improved."
"The speed of restoring data could be improved."
"It would be helpful, in future releases, if the solution could add WORM (Write Once Read Many) support right within the product."
"The ability to use different disk appliance brands as Pure Disk (not OST), such as EMC Data Domain ."
"The most common problem is the backup failures over the weekend. We have to troubleshoot and sometimes do restores and then we have trouble doing some of the restores."
"You cannot tell what your costs are going to be by using the dashboard, which is something that should be improved."
"It gets a lot of new features, but improvements in basic functionality are often sacrificed for a shiny new bullet point to put on sales presentations."
"The implementation process could be simplified to make it quicker."
 

Pricing and Cost Advice

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"I do not work with the pricing or licensing issues of the solution for our organization."
"There is an annual license required for this solution and it is priced well."
"The price of StorageCraft ShadowProtect is competitive in the market."
"Pricing is most likely comparable."
"I feel that the product is fairly priced."
"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"The solution is expensive."
"The licensing fees are expensive."
"It is an expensive solution."
"Veritas NetBackup is more expensive than Cohesity and Rubrik, but it is comparable in price to Commvault, IBM, and Dell."
"Most people have felt this solution was somewhat expensive."
"Annual licensing fee."
"The solution is expensive compared to other alternatives."
"When we consider the quality and value of Veritas NetBackup, it is worth the cost."
"The pricing, of course, can always be better."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Non Profit
10%
Financial Services Firm
8%
Government
8%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
The product is cost-effective, and I would rate its pricing as an eight out of ten. The pricing model is based on the amount of data transferred, making it manageable for us.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas NetBackup and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.