What is our primary use case?
In India, one use case is in the banking industry. In general, one customer used it for microsegmentation deployed across four locations.
Another used it for telemetry and microsegmentation. These were deployments for customers in India and the Philippines.
The workloads have been seamlessly integrated for segmentation. The network has been transited smoothly. So, the integration was straightforward and without major issues.
How has it helped my organization?
Our customers use the solution for micro-segmentation within the data center or cloud environments.
One customer uses it for their on-premises infrastructure, deployed at the code level across their massive network.
Another customer uses it in a data center to monitor microsegmentation for their 500-node workload.
Moreover, Akamai Guardicore Segmentation has helped our customers manage and secure traffic between different applications or workloads.
Earlier, they were using VMware NSX-v, which offered good logging for distributed services on an analytical level.
However, Akamai Guardicore Segmentation provides them with better overall visibility and granular control over-segmentation, even for inter-application and inter-routing traffic.
What is most valuable?
Initially, I liked the telemetry part. But later, we used the micro-segmentation features that we were able to deploy and found that they really stood out from other vendors.
It allows us to see microsegmentation as a distributed service.
The ease of policy creation and management in Akamai Guardicore Segmentation has impacted security operations. No other product offers more customization. It has some complexity at the initial configuration level, but later on, it becomes easy. If I were to rate it on a scale of ten, I'd give it at least a nine. It is highly mature.
What needs improvement?
Incident tagging could be improved. Other vendors offer semi-automatic tagging, which Guardicore doesn't yet have.
The rest of the features are already industry standard.
For how long have I used the solution?
I have been using it for two and a half years. The latest version I worked with was v6.7.92.
I recently enrolled for it for one of my customers, so that requirement was fulfilled, and we purchased the product.
What do I think about the stability of the solution?
There are sometimes issues when new versions are updated. I would rate the stability a seven out of ten.
Whenever there's an update, there always seem to be things needing adjustment.
I would like to see the stability level improved.
What do I think about the scalability of the solution?
In terms of scalability, the more features offered, the more devices it can handle. So, I'd rate it around eight out of ten.
We only have two customers who are using it because it's not widely marketed in the Indian region. One is a BFSI enterprise, a customer in the banking industry.
How are customer service and support?
I didn't use technical support as that's maintained by the customer anyway.
How was the initial setup?
I would rate my experience with the initial setup an eight out of ten, with ten being easy.
It was pretty straightforward. It didn't take too long to deploy. And it was roughly done within an hour. So implementation isn't overly complex.
What about the implementation team?
We're a system integrator and partner with Akamai.
The initial deployment was completely handled by the team. I was involved, but the SOP wasn't managed by me.
What's my experience with pricing, setup cost, and licensing?
The pricing is too high. Based on market standards, I'd recommend lowering the price.
I would rate the pricing a five out of ten, with ten being affordable.
The DQE feature increases the license cost based on usage. Also, prices vary depending on the customer and region, and taxes can add up. This makes it a bit unclear from a hypervisor perspective.
What other advice do I have?
Micro-segmentation should be a specific requirement because, nowadays, many built-in solutions offer similar functionality. Akamai provides Guardicore as an external SaaS service for those needing it in a SaaS environment.
However, for on-premises installations, integration with network vendors like Cisco is crucial. This could be done by customers themselves or through partnerships with other network vendors.
Overall, I would rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: integrator