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Senior Software Engineer at etura
Real User
Provides reliable service, enables easy engagement of our users, and supports all devices
Pros and Cons
  • "Push notifications are the most valuable. I have mostly used push notifications for my system. Amazon SNS supports all devices for push notification services. It supports iOS, Android, and Windows notifications. It provides reliable push notification services. We have queues, and we can track which notifications have failed or had some issues. We can then figure out the issue. We can also debug the issue because of which our push notification didn't reach the end users."
  • "I recently worked with Firebase, and it provides an option to create a marketing campaign with a title and a specific image to inform our audience about something. We just design the campaign and then use the push notifications. It would be good if Amazon also adds a similar feature."

What is our primary use case?

I have been using Amazon SNS within my Learning Management System or LMS. I use SNS with .NET services to send push notifications to mobiles to tell parents about the progress of their kids. We send push notifications to mobile devices and emails. 

Amazon SNS is a pretty reliable service, and it is fully managed. We don't have to manage anything. Amazon totally manages everything for us. We just have to integrate the SNS service with our microservice or backend service and trigger an action to throw notifications or messages. We just trigger a notification to go to all subscribers.

I am using the latest version of this solution in my current product, which has .NET code. This solution is deployed on the cloud. We are using Elastic Beanstalk for .NET deployment and Amazon SNS for our server. We then send notifications to subscribed users or specific devices that are interested in or have subscribed to our topic.

How has it helped my organization?

It enables easy engagement of our users with our product. We often track users' interest to find out how they have been performing with our app or the system. Based on the performance, we recommend or send push notifications. Based on these notifications, users open our app and spend some time on our system. If we use it properly, it increases our growth exponentially.

What is most valuable?

Push notifications are the most valuable. I have mostly used push notifications for my system. Amazon SNS supports all devices for push notification services. It supports iOS, Android, and Windows notifications. 

It provides reliable push notification services. We have queues, and we can track which notifications have failed or had some issues. We can then figure out the issue. We can also debug the issue because of which our push notification didn't reach the end users.

What needs improvement?

I recently worked with Firebase, and it provides an option to create a marketing campaign with a title and a specific image to inform our audience about something. We just design the campaign and then use the push notifications. It would be good if Amazon also adds a similar feature.

Buyer's Guide
Amazon SNS
November 2024
Learn what your peers think about Amazon SNS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,763 professionals have used our research since 2012.

For how long have I used the solution?

I have been developing products for five to six years. I have been working with Amazon SNS for four years.

What do I think about the stability of the solution?

It is the most stable product in the market.

What do I think about the scalability of the solution?

It is scalable. If you are a startup, they provide a free quota, and after that, they start charging. It is scalable for our needs. We pay based on our usage. The more users we add on, the more we pay.

We have been using this notification system for four years. Currently, we don't have any plans to expand our usage.

How are customer service and support?

I have not used their technical support.

Which solution did I use previously and why did I switch?

I have been using Google Firebase for two years. In one application, I was using Firebase Realtime Database, so we preferred to use their real-time notification as well. Firebase does the same thing and sends notifications to subscribed devices.

With Firebase, we use real-time messages for push notifications, whereas with Amazon, we use Amazon SNS. I found Amazon SNS to be more stable than Firebase. Firebase provides only push notifications, whereas Amazon SNS provides emails, mobile messages, and push notifications. It is a hub of many things. Therefore, it is good to use one solution for multiple things.

How was the initial setup?

You can easily create services. It is a very simple process.

It was a quick deployment. We bought a service that we can consume within our service. We can have a microservice and put our credentials on a server, and then we can send notifications to our subscribers by using that specific key. I also manage or maintain it on my own.

What's my experience with pricing, setup cost, and licensing?

It is the cheapest solution in the market. It is on a monthly basis. After a month, you are build based on your usage. There are no additional costs to the standard licensing fees.

What other advice do I have?

It is a good service. I would recommend it to my colleagues if they want to implement push notifications with SNS. Overall, I am very happy with this service.

I would rate Amazon SNS a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Co-Founder at NetScapeLabs
Real User
Enables us to build solutions for our clients
Pros and Cons
  • "Stability has been good for us. It is quite high."
  • "In terms of improvement, I would like to have better customer support for SNS. We can then manage it very easily."

What is our primary use case?

My primary use case for Amazon SNS is for push messaging. We have a chatting application in my project library and so we have the mobile to mobile service for push notifications.

How has it helped my organization?

We build solutions for our clients, they ask us to implement all the documents and features for them.

What is most valuable?

I am a mobile front-end developer so Amazon SNS has most of the features for the backend. I only need to transfer for the front-end push services.

What needs improvement?

In terms of improvement, I would like to have better customer support for SNS. We can then manage it very easily.

What do I think about the stability of the solution?

Stability has been good for us. It is quite high.

What do I think about the scalability of the solution?

We have two to three guys on the server who handle it and we have six to 10 guys who are the backend developers. The backend developers and server guys, primarily use SNS and Amazon Security. 

Four people are responsible for maintenance, two senior backend guys and two server guys.

SNS is not extensively. It's usually used when we get a client's request. We don't have plans to increase usage.

Which solution did I use previously and why did I switch?

We have also used Google Cloud. We switched to SNS because our developers were more used to it. They can easily adapt it. 

We have also used Amazon Lex for the chatbots. We have to give the entitlements entities and some other things that I take and recognize. We can make Amazon Alexa apps for Amazon Lex which is quite different from SNS.

How was the initial setup?

The initial setup is not very complex. We have two full-time employees we require for the deployment and we get help from Amazon server guys who help us for initial setups.

The deployment can take one to two hours. 

What was our ROI?

We see ROI because we use the features that help us and make our product work better. Investing in these features is a good return.

What other advice do I have?

I would rate Amazon SNS an 8.5 out of ten. Not a ten because of the stability and customer support. 

I develop applications by using SNS and I start by using documents. There should be easier documentation with better points.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Amazon SNS
November 2024
Learn what your peers think about Amazon SNS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,763 professionals have used our research since 2012.
Padmanesh NC - PeerSpot reviewer
Big Data Solution Architect - Spatial Data Specialist at SCIERA, INC
Reseller
Top 5Leaderboard
Includes SMS notifications along with email-based ones
Pros and Cons
  • "Amazon SNS has SMS notifications as well. Most of the other solutions have only email notifications."
  • "The tool needs to have direct integration with AvPro."

What is our primary use case?

The solution provides us with notifications on the jobs of the different services that we run on AWS

What is most valuable?

Amazon SNS has SMS notifications as well. Most of the other solutions have only email notifications. 

What needs improvement?

The tool needs to have direct integration with AvPro. 

For how long have I used the solution?

I have been working with the solution for five to six years. 

What do I think about the stability of the solution?

I would rate Amazon SNS' stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate Amazon SNS' scalability a nine out of ten. My company has 10 users for the product. 

How are customer service and support?

The tool has good technical support. 

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate Amazon SNS' setup an eight out of ten and we have deployed it on the cloud. We can complete the deployment in a couple of minutes. 

What's my experience with pricing, setup cost, and licensing?

Amazon SNS is cheap and I would rate it a three out of ten. The pricing is usage-based. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Amazon SNS Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Amazon SNS Report and get advice and tips from experienced pros sharing their opinions.