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Co-Founder at NetScapeLabs
Real User
Enables us to build solutions for our clients
Pros and Cons
  • "Stability has been good for us. It is quite high."
  • "In terms of improvement, I would like to have better customer support for SNS. We can then manage it very easily."

What is our primary use case?

My primary use case for Amazon SNS is for push messaging. We have a chatting application in my project library and so we have the mobile to mobile service for push notifications.

How has it helped my organization?

We build solutions for our clients, they ask us to implement all the documents and features for them.

What is most valuable?

I am a mobile front-end developer so Amazon SNS has most of the features for the backend. I only need to transfer for the front-end push services.

What needs improvement?

In terms of improvement, I would like to have better customer support for SNS. We can then manage it very easily.

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Amazon SNS
December 2024
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What do I think about the stability of the solution?

Stability has been good for us. It is quite high.

What do I think about the scalability of the solution?

We have two to three guys on the server who handle it and we have six to 10 guys who are the backend developers. The backend developers and server guys, primarily use SNS and Amazon Security. 

Four people are responsible for maintenance, two senior backend guys and two server guys.

SNS is not extensively. It's usually used when we get a client's request. We don't have plans to increase usage.

Which solution did I use previously and why did I switch?

We have also used Google Cloud. We switched to SNS because our developers were more used to it. They can easily adapt it. 

We have also used Amazon Lex for the chatbots. We have to give the entitlements entities and some other things that I take and recognize. We can make Amazon Alexa apps for Amazon Lex which is quite different from SNS.

How was the initial setup?

The initial setup is not very complex. We have two full-time employees we require for the deployment and we get help from Amazon server guys who help us for initial setups.

The deployment can take one to two hours. 

What was our ROI?

We see ROI because we use the features that help us and make our product work better. Investing in these features is a good return.

What other advice do I have?

I would rate Amazon SNS an 8.5 out of ten. Not a ten because of the stability and customer support. 

I develop applications by using SNS and I start by using documents. There should be easier documentation with better points.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at a tech vendor with 10,001+ employees
Real User
Simple communication service that allows us to communicate between departments and with customers
Pros and Cons
  • "It's a simple communication service that allows us to communicate with customers."
  • "There could be more integration with other solutions."

What is our primary use case?

We use this solution for the communication lines between departments in our organization.

There are 300 people using SNS in my organization. They are mostly developers.

What is most valuable?

It's a simple communication service that allows us to communicate with customers.

What needs improvement?

There could be more integration with other solutions. Right now, I can communicate in five different ways within a minute. I would like there to be more options for integration, like with Slack or Microsoft Teams for example.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

I would rate their technical support three out of five.

How was the initial setup?

The initial setup was very easy. I would rate the setup four out of five.

What about the implementation team?

The implementation was done in-house.

What's my experience with pricing, setup cost, and licensing?

Their pricing is competitive. I would rate the cost four out of five.

What other advice do I have?

I would rate this solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Amazon SNS
December 2024
Learn what your peers think about Amazon SNS. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Padmanesh NC - PeerSpot reviewer
Big Data Solution Architect - Spatial Data Specialist at SCIERA, INC
Reseller
Top 5Leaderboard
Includes SMS notifications along with email-based ones
Pros and Cons
  • "Amazon SNS has SMS notifications as well. Most of the other solutions have only email notifications."
  • "The tool needs to have direct integration with AvPro."

What is our primary use case?

The solution provides us with notifications on the jobs of the different services that we run on AWS

What is most valuable?

Amazon SNS has SMS notifications as well. Most of the other solutions have only email notifications. 

What needs improvement?

The tool needs to have direct integration with AvPro. 

For how long have I used the solution?

I have been working with the solution for five to six years. 

What do I think about the stability of the solution?

I would rate Amazon SNS' stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate Amazon SNS' scalability a nine out of ten. My company has 10 users for the product. 

How are customer service and support?

The tool has good technical support. 

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate Amazon SNS' setup an eight out of ten and we have deployed it on the cloud. We can complete the deployment in a couple of minutes. 

What's my experience with pricing, setup cost, and licensing?

Amazon SNS is cheap and I would rate it a three out of ten. The pricing is usage-based. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Amazon SNS Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Amazon SNS Report and get advice and tips from experienced pros sharing their opinions.