The most valuable features for us are the synthetic tests and automatic testing when an issue it detected. This gives you a more granular look to see what the issue is.
Information Technology Engineer at a healthcare company with 1,001-5,000 employees
The most valuable features for us are the synthetic tests and automatic testing when an issue it detected.
What is most valuable?
How has it helped my organization?
The appliances (M30’s) are constantly doing site-to tests. PathView has detected many circuit issues for which we could go back to the carrier and ask them to troubleshoot. It also shows us QoS marking that helps us audit and verify our QoS policies are set up correctly.
What needs improvement?
They can improve by configuring the site-to-site tests and setting up alerts.
For how long have I used the solution?
We've used it for five years.
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What was my experience with deployment of the solution?
We've had no issues with deployment.
What do I think about the stability of the solution?
We've had no issues with stability.
What do I think about the scalability of the solution?
We've had no issues with scalability.
How are customer service and support?
Customer Service:
9/10
Technical Support:10/10
How was the initial setup?
The initial setup is complex. You really have to have a good understanding of what you want to test. It also took some time to get the configuration setup correctly. Basically choosing the right tests for your environment and choosing the correct configuration options makes the setup complex.
What was our ROI?
We have peace of mind that our redundant circuits are fully operational and ready to take VoIP calls if they are needed. If we didn’t have this tool constantly doing those synthetic tests, we wouldn’t know that Voice Quality and QoS are good until it’s too late.
What's my experience with pricing, setup cost, and licensing?
It’s more expensive than other tools, but it’s also priced differently because of the cloud solution. Basically, we pay a recurring yearly maintenance cost for licenses and appliances, but we don’t have to buy servers or do any of the maintenance because they live at AppNeta (via the cloud). Thus, I don’t have to purchase or maintain servers.
What other advice do I have?
Review AppNet's website and YouTube videos.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Download our free AppNeta by Broadcom Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free AppNeta by Broadcom Report and get advice and tips from experienced pros
sharing their opinions.
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