What is our primary use case?
The use case of AWS Security Hub is to manage the compliance part. It is a CSPM tool that helps you understand the compliance level of your infrastructure in the cloud. The tool gives you a score considering the levels of compliance you follow.
What is most valuable?
The most valuable feature of the solution stems from the fact that it is easy to manage, and a user of AWS does not have to log in to different consoles. If you have an AWS infrastructure, then it works fine. If you have multiple cloud infrastructures in your organization that may consist of cloud services from AWS, Azure, or GCP, then the tool may not be that effective since it can be described as a native tool for AWS.
What needs improvement?
From an improvement perspective, there is a need to add more compliance since, right now, AWS Security Hub only provides four to five compliances to control the tool. It should be made possible to integrate some of the other tools with AWS Security Hub so that it can give you complete visibility of the product.
AWS Security Hub needs a lot of improvement since it is a native tool meant for AWS products only. For providing compliance, a number of tools are available in the market to take care of the protection part.
In the future, AWS needs to implement a single dashboard and make different kinds of modules available. To use it as a CSPM tool, you must go with AWS Security Hub, Amazon Inspector, and AWS Config. AWS Security Hub needs to introduce a single dashboard that allows a security person to go and log in, see the status, and take action if necessary.
For how long have I used the solution?
I have been using AWS Security Hub for three to four years. I work as an integrator, and my company has partnerships with many companies involved in OEM tools.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a seven out of ten.
What do I think about the scalability of the solution?
It is a scalable solution.
I have implemented AWS Security Hub for five to six customers of our company.
How are customer service and support?
AWS office has two types of support, namely business and standard. If you have opted for standard support, then it will be very complex to connect with the technical staff of AWS. If you have opted for business support, then the technical staff of AWS will connect with you within a minute. Business support is paid support.
How was the initial setup?
The initial setup of AWS Security Hub was straightforward.
The product's deployment process is very easy and can be completed within an hour. As soon as you enable the product, it works. The product doesn't require the user to undergo any other implementation phases since it is a tool that you just have to enable in your environment to make it work across your environment.
The product's deployment process is very easy since you just need to log in to the control before going to Security Hub to enable it. You may enable AWS Security Hub in which account you want to enable.
The solution is deployed on the cloud.
One or two staff members are enough to manage the solution's deployment and maintenance. If you have a bigger environment with thousands of machines, then one or two people are enough to take care of the visibility part of the solution, but the maintenance will require a large number of staff members.
What's my experience with pricing, setup cost, and licensing?
AWS Security Hub is not an expensive tool. I would consider it to be a cheap solution. AWS Security Hub follows the PAYG pricing model, meaning you will have to pay for whatever you use.
What other advice do I have?
If a person only wants a CSPM tool, then they can go with AWS Security Hub. If a person wants the product to be more than just a CSPM tool, then they need to evaluate the solutions available in the market.
I rate the overall tool a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator