We use this solution to create multiple clusters and multiple services then scale them, as well as to build network security services around our containers.
Solutions Architect at a tech services company with 51-200 employees
A strong tool to deploy and manage containerized applications, with an easy to use UI
Pros and Cons
- "We like how easy it is to create the resources in this solution, thanks to how easy the UI is to use."
- "We would like to see the addition of a service report from the server for this solution, so that we can monitor the health of server operations."
What is our primary use case?
What is most valuable?
We like how easy it is to create the resources in this solution, thanks to how easy the UI is to use.
Command replication is also very easy in this solution.
What needs improvement?
We would like to see the addition of a service report from the server for this solution, so that we can monitor the health of server operations.
The monitoring functions should be more better in this solution as a whole, as currently the logging is difficult to understand, which makes it difficult to find issues in production.
For how long have I used the solution?
We have been working with this solution for nearly three years.
Buyer's Guide
Azure Kubernetes Service (AKS)
January 2025
Learn what your peers think about Azure Kubernetes Service (AKS). Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,997 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability of this solution is very good.
What do I think about the scalability of the solution?
This is a very easily scalable solution in our experience.
How are customer service and support?
The technical support for this solution is good, and we rely on them a lot.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of this solution is a bit complex.
What other advice do I have?
We would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant Specialist at Birlasoft IndiaLtd.
Excellent, fast scalability, ongoing satisfied company culture, with quality features
Pros and Cons
- "I have enjoyed working with all the features."
- "I would like to see the stability get more synchronized."
What is our primary use case?
Our primary use case is for deploying the Docker images, which we are working on.
What is most valuable?
I have enjoyed working with all the features.
What needs improvement?
I would like to see the stability get more synchronized.
For how long have I used the solution?
I have been working with Azure Kubernetes Service (AKS) for the past eight or nine months.
What do I think about the stability of the solution?
Sometimes the cluster is just hung up for some time. Maybe the services are just in a syncing state. They are not regularly syncing it via Argo CD. These are some of the issues we have faced. We have not faced this every day, but from time to time maybe twice a month.
What do I think about the scalability of the solution?
There is good scalability in the current environment. We have currently around one thousand using the solution.
How was the initial setup?
The initial setup is complex for me.
Which other solutions did I evaluate?
We are using Microsoft tools and that is why we went ahead with the Microsoft company culture.
What other advice do I have?
I would rate Azure Kubernetes Service (AKS) an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Azure Kubernetes Service (AKS)
January 2025
Learn what your peers think about Azure Kubernetes Service (AKS). Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,997 professionals have used our research since 2012.
Senior Principal Solution Architect at a tech services company with 10,001+ employees
Easy-to-use platform with efficient portability features
Pros and Cons
- "The product’s most valuable features are ease of use and automation."
- "The product’s cost could be reduced."
What is our primary use case?
We use the platform to host various solutions.
What is most valuable?
The product’s most valuable features are ease of use and automation. Along with that, it has efficient scalability and portability. We can port container images across additional platforms.
What needs improvement?
The product’s cost could be reduced.
For how long have I used the solution?
We have been using Azure Kubernetes Service for three to four years.
What do I think about the stability of the solution?
It is a stable platform. We rarely encounter any downtime. However, from an infrastructure perspective, its stability depends on the application's self-healing capabilities.
What do I think about the scalability of the solution?
We are an enterprise company using the product. We have thousands of Azure Kubernetes Service users.
How are customer service and support?
The technical support services are good. We may only sometimes get the right answer. We can escalate the case depending on the severity.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also use AWS EKS.
How was the initial setup?
The product is easy to deploy. We have made the process automated using DevOps. The number of engineers required to execute the implementation depends on the use cases of particular projects the DevOps team is working on. The product supports zero downtime maintenance, including upgrades and patching.
What's my experience with pricing, setup cost, and licensing?
The product is expensive in terms of scalability.
What other advice do I have?
I rate Azure Kubernetes Service an eight out of ten. It is expensive to scale the number of nodes.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Helps leverage applications for maximum efficiency, but needs to improve its customer support
Pros and Cons
- "AKS as a service is very good when you need to leverage applications or functions with much variability in their usage because you're trying to be as efficient as you can with resources."
- "It just loses out because you have less access to it programmatically, with less technical or customizable access."
What is our primary use case?
AKS is an orchestrator for containers you can manage within the Azure environment. It is the equivalent of AWS' EKS, and Google Cloud's equivalent is Kubernetes native service. AKS' main feature is that it helps you fetch, scale, and manage containers living within any sort of eco-space within Azure or other platforms to run them on demand. It provisions and scales containers on demand based on your configuration.
What is most valuable?
AKS as a service is very good when you need to leverage applications or functions with much variability in their usage because you're trying to be as efficient as you can with resources. AKS helps you distribute jobs along multiple nodes within clusters so you can handle larger loads without needing to provision additional infrastructure or set different autoscaling policies. AKS will provision and source all those containers on its own. The solution is very good when you need to scale constantly and distribute much more of the ingestion you're taking, whether through data jobs or serving up a certain application. AKS helps you scale horizontally, so you don't have to overload many requests into a larger machine, which eventually becomes costly.
What needs improvement?
One difference from Google Cloud is that AKS wants you to manage it from within the platform rather than more integratively or programmatically. But it just loses out because you have less access to it programmatically, with less technical or customizable access.
How are customer service and support?
I've had very bad experiences with Microsoft's support. I rate their support somewhere around a five or a six out of ten. They do fine in assigning people to work on your cases, but their lead times for service are very slow. Even when you have critical incidents, you might be left hanging. That usually prompts you to resort to either Internet knowledge or just source yourself around the network of other Azure companies.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We are consultants for multiple partners, so we usually adjust to whichever cloud provider they work with. In this case, we leverage Azure because the client already has an Azure infrastructure. Moving jobs for things like computing functions directly into Kubernetes is a decision that's mostly driven by how much we can manage scaling and how much we manage distributed computing. If we need a lot of flexibility on how much load our application will withstand, it's a solid move. It's so much easier than managing compute clusters, images, or provisioning infrastructure on your own. You can even make it work with other tools like TerraForm or CloudFormation. So you can set up the entire Kubernetes infrastructure without providing the resources until you get enough load. That's why Kubernetes has a strong use case overall for most modern applications and distributed processing.
What other advice do I have?
Every container and elastic service on each of the clouds is very similar. Still, Azure offers an increased layer of security based on many permissions that can be handled through Active Directory. Security-wise, Azure is the better cloud and solves many of the inherent security issues that Kubernetes had originally. From there, I feel permission management is much better. The UI is simpler to understand.
I rate Azure Kubernetes Service a seven out of ten. It could be better, but it does its job very well.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Principal at LTI - Larsen & Toubro Infotech
A comprehensive container solution that is easily scalable as required
Pros and Cons
- "We find the container orchestration tool that this solution provides to be very valuable."
- "This is a fairly expensive solution, which can make it prohibitive for smaller organizations."
What is our primary use case?
We use this solution for microservices and migration purposes.
How has it helped my organization?
This solution allows us to use Azure Arc as an integrated tool for development.
What is most valuable?
We find the container orchestration tool that this solution provides to be very valuable.
What needs improvement?
This is a fairly expensive solution, which can make it prohibitive for smaller organizations.
For how long have I used the solution?
We have been working with this solution for one year.
What do I think about the stability of the solution?
We have found this solution to be very stable during our time using it.
What do I think about the scalability of the solution?
This product is easily scalable.
How was the initial setup?
The initial set up of this solution was very straightforward, and the deployment only took a few minutes to complete.
What about the implementation team?
The solution was implemented by our in-house team.
What's my experience with pricing, setup cost, and licensing?
There are multiple options for how to pay for this product, including a pay as you go option, and there is also one year or three year reserved pricing available.
What other advice do I have?
We would advise companies to research all available options for the functionality they require, as this is a fairly expensive solution.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Operations Team Lead at a tech vendor with 201-500 employees
A user-friendly solution helpful in decentralizing all access policies
Pros and Cons
- "The setup was straightforward and it took one hour to deploy."
- "The technical support could be faster."
What is our primary use case?
All our microservices are deployed with Azure Kubernetes Service.
What is most valuable?
RBAC is useful for us to decentralize all access policies. We have a lot of features on the cloud. Azure is more user-friendly compared to AWS and GCP.
What needs improvement?
The technical support could be faster and they should improve it.
For how long have I used the solution?
We have been using this solution for four years and it is a cloud solution.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. All our end users use this solution and we have plans to increase the usage. We need at leasr two members to maintain and they have intermediate level knowledge and are engineers.
How are customer service and support?
The technical support is good and I rate them a six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We did not use other container security products before AKS.
How was the initial setup?
The setup was straightforward and it took one hour to deploy. We did not need any help with deployment.
What other advice do I have?
I rate this solution an eight out of ten. I recommend the solution because other cloud solutions are delayed compared to this.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Azure Kubernetes Service (AKS) Report and get advice and tips from experienced pros
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Updated: January 2025
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