Board Reviews

The primary use case is developing a demand planning/collaboration platform. It's performing well.

The collaboration part. That is the tool that our client is really using.

I would like to see a better Web client, where the controls work the same way as in the Windows client. I do think that the focus is now on the Web, so it should be improved upon.

I think the stability can be improved upon, but overall it is stable.

We've seen downtime from our side, that we did not design it the way that it was going to be used. But I also see that we have had to take away features because it was not supported in the way that we wanted it. We're using it in the client versus Web; in the client it works and in the Web it doesn't. So we had to pull certain controls off the screen.

I think it's very scalable. We hardly see the impact on the tool, the CPU, the memory, when the users are connecting through it, through the Web. The Windows client is a different story. It's not scalable at all, so we decided to go with the Web.

There is room for improvement. In the beginning there was a struggle reaching the right person, especially in the same time zone. That has been resolved. I think it's getting better over the months, but it can still be improved upon.

The company that I work for is based in Italy, so all the support was coming through Italy. Now, the support now is U.S.-based, which is better for us.

When selecting a vendor, in general, the most important factors are their

• being responsive
• being truthful.

If I have an issue, I don't care if they say, "We cannot fix it," or, "We'll fix it in a later version." Communicate that.

My advice would be, you should seriously consider this solution.

• Software is easy to install and backup is simple.
• Support from BOARD is fantastic; always returning with solutions for both server and application questions.
• There is permission control where data access can be set to different groups of users.
• Accounting periods can be locked after each import which prevents accidental overwriting of past data.

We lack a good presentation of consolidated data to customers and senior management and BOARD's slick graphics solved that. It allows various graphical presentation using the same set of data and the drill-down of details can be done from the reports directly.

Data import error messages can be improved to provide more information on why a record failed to get imported.

We use this solution in several ways, including:

• We develop data modeling for customers.
• Internally, we use it to monitor and control company performance.
• We create demonstrations for potential new customers.
• We create dashboards that permit us to find and understand inefficiencies, which can then be improved.

Board helps us to better explain KPI performance, thanks to the creation of dashboards. These permit us to show the right information to discover trends and allows us to take action in advance.

It is useful for self-analysis regarding company data and helps to find areas where we can improve.

The most valuable feature is the ability to create processes inside it. We can have Business Intelligence integrated with a CPM that permits us to develop structured projects. Also, the capability to manipulate data allows us to create different processes, easier and faster.

The product can be improved by making it possible to know where cubes are used. Also, the auto definition of a better cube structure can facilitate the process of structuring the database. This would avoid some types of errors.

• Integrated environment, guaranteeing us the ease of use and flexibility needed to create applications or procedures on our owns.
• Ability to perform multidimensional analyses.
• Integration and normalization data from different sources.

Each user is able to obtain all the information needed in autonomy.

8 years

We needed technical support and customer service few times, and had good results.

We used several excel files, linked each other. Instability and errors happened every day.

Initial setup is easy to do and to understand, there is no need to have great IT knowledge.

We implemented the BI tool through a vendor team 8 years ago, and their level of expertise was high.

We are currently implementing Board Financial Consolidation package with Board consultants with optimum results in terms of time and comprehension of the product.

Pricing and licensing are not standard, but it can be tailored according to company needs.

Board was suggested by our ERP consultants and we are convinced after the demo.

It's a flexibility, fast, and easy to use solution.

It has helped us manage our workflow.

It needs improvement in the areas of sales, credit, and supply chain.

We've had no issues with deployment.

We've had no issues with stability.

We've had no issues with scalability.