What is our primary use case?
It assists us in filtering files for our internal users, ensuring that our data remains secure and protected. During the pandemic, it has been invaluable in enabling remote connections through VPN for our employees who are working from home, facilitating our COVID-19 response efforts. We established point-to-point VPN connections with approximately thirty clients, which enhances our security, especially at the outermost layer of our network, safeguarding us from external threats.
What is most valuable?
It includes features like IPS, which keeps us informed about potential threats attempting to breach our infrastructure, adding a crucial layer of security. It is user-friendly and straightforward to manage, which simplifies our overall network security management.
What needs improvement?
It could greatly improve our customer experience by centralizing management. Currently, we face the issue of having different management interfaces, which require us to switch between them, causing some difficulties and inefficiencies in our workflow. There are instances where the software crashes and this necessitates frequent upgrades from one version to another.
For how long have I used the solution?
I have been using it for four years now.
What do I think about the stability of the solution?
I would rate it as highly stable, giving it a solid nine out of ten.
What do I think about the scalability of the solution?
In terms of scalability, we haven't needed to expand significantly as our current setup consists of firewall checkpoints at the main site and another set at the HQ. These devices can seamlessly communicate with one another. We use SmartConsole managing system, which serves as a centralized hub for collecting and managing logs from all our Check Point Firewalls. As far as I know, the limit for management servers is five firewalls, so beyond that, additional licensing may be required to accommodate more devices.
How are customer service and support?
We don't engage directly with its support team. Instead, we work through a reseller who handles our support needs. When we require assistance, we reach out to the reseller, and if necessary, they will liaise with Check Point on our behalf.
Which solution did I use previously and why did I switch?
We were previously using Cisco ASA, Cisco X-ray, and FortiGate. However, the technologies we had, particularly the Cisco ASA, were outdated, and there was a clear need to upgrade to a next-generation appliance. When considering our options, we received a proposal from a local vendor in Angola, and after reviewing it, we decided to move forward with Check Point as it is widely recognized as one of the top solutions in the market.
How was the initial setup?
The initial setup is straightforward. I would rate it nine out of ten.
What about the implementation team?
We've had positive experiences with the deployments, and we've recommended it in several instances. Currently, we have implemented four Check Point Firewalls. Our initial deployment at the primary site took approximately a week to set up. After fine-tuning and making necessary adjustments, the total time for implementation was roughly two weeks. The main office at our headquarters had a similar timeline, as the tuning process does require a significant amount of time and effort.
What's my experience with pricing, setup cost, and licensing?
The technology itself is impressive, but I find the pricing a bit on the higher side. This is partly due to the complexities we face with exchange rates in our country, as obtaining foreign currency can be challenging.
What other advice do I have?
Having worked with products from various providers, I've found the experience and functionality of Check Point to be quite impressive and I strongly recommend it, provided they invest in essential training, which is a critical component. Its user-friendly management interface simplifies the process, and it offers a wealth of features. I would rate it nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.