Our primary use for this solution is centralization.
Sr. Voice Engineer at SGWS
A time-saver that allows us to work more efficiently
Pros and Cons
- "This solution allows you to do everything quicker and more efficiently."
- "The CLI needs to be improved."
What is our primary use case?
How has it helped my organization?
This solution has improved the way we operate because it is a time-saver.
What is most valuable?
This solution allows you to do everything quicker and more efficiently.
What needs improvement?
The CLI needs to be improved.
Buyer's Guide
Cisco ACI
December 2024
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What do I think about the stability of the solution?
This product is pretty stable.
What do I think about the scalability of the solution?
The scalability is really good.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
How was the initial setup?
Our setup is still in progress.
What about the implementation team?
We used an integrator to assist us.
What other advice do I have?
This is a solution that I would recommend.
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Engineer at a tech services company
You can automate it. It also has a lot of insight into monitoring and traffic.
Pros and Cons
- "It scales very well. When you increasingly scale with it, it makes the product easier to work with."
- "The interface is sometimes slow. I receive a lot of weird errors when I try to install apps, such as contract apps, which should give me a nice visualization of all the contracts. However, it just doesn't load, etc."
What is our primary use case?
The primary use case is for data center switching. This is what it was intended to do.
How has it helped my organization?
I am a partner, and I implement the solution for other organizations.
What is most valuable?
- It scales very well. When you increasingly scale with it, it makes the product easier to work with.
- You can automate it.
- It has a lot of insight into monitoring and traffic. However, this could also be improved.
What needs improvement?
The interface is sometimes slow. I receive a lot of weird errors when I try to install apps, such as contract apps, which should give me a nice visualization of all the contracts. However, it just doesn't load, etc.
I would like more thought put into the way the graphic part of the monitoring is rendered. When you have a lot of contracts, you can't understand the graphics because they are so loaded.
What do I think about the stability of the solution?
The solution is stable. I haven't seen it crash.
What do I think about the scalability of the solution?
While I haven't done big installs, it does seem like it would scale well.
How are customer service and technical support?
I haven't used the technical support.
Which solution did I use previously and why did I switch?
This is a client decision on whether to switch.
How was the initial setup?
The initial setup isn't straightforward, but it is manageable.
What about the implementation team?
We are the integrator for our customers. The installation is straightforward.
What was our ROI?
I am an implementer, not user, of the solution. Therefore, ROI is not applicable.
Which other solutions did I evaluate?
We were only considering Cisco. ACI is such a complex solution that I am not sure that are any competitors which can match the product's complexity.
What other advice do I have?
Go for this solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Buyer's Guide
Cisco ACI
December 2024
Learn what your peers think about Cisco ACI. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Project Manager at Radio France
The product makes sense from a compatibility point of view since our network is entirely Cisco products
Pros and Cons
- "The stability is perfect. We have had no problems with Cisco ACI."
- "The initial setup was a bit complex."
What is our primary use case?
We use it to design and manager our network. There are a lot of places inside the building, and we have to bring the new network everywhere to help us.
How has it helped my organization?
We use Cisco everywhere in our network, so it makes sense from a compatibility point of view.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability is perfect. We have had no problems with Cisco ACI.
What do I think about the scalability of the solution?
We have not thought about scaling at this time.
How are customer service and technical support?
As the project manager, I don't call the technical support.
Which solution did I use previously and why did I switch?
We did not use another solution before Cisco ACI.
How was the initial setup?
The initial setup was a bit complex.
What about the implementation team?
Cisco helped us in the beginning.
What's my experience with pricing, setup cost, and licensing?
Price is always an issue.
Which other solutions did I evaluate?
Our network is entirely Cisco, so we did not consider any other vendors.
What other advice do I have?
Talk with Cisco partners and Cisco. When we needed to find a solution, they helped us to create the network.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at a pharma/biotech company with 1,001-5,000 employees
A quick, easy way to configure scripts while reducing human error
Pros and Cons
- "Because of its automation feature, when you configure scripts for Cisco ACI, it reduces human error."
- "Since it is a new technology, Cisco moved all the menus. This made it tricky to use."
What is our primary use case?
The main purpose is to be a new data center in our company.
How has it helped my organization?
Because of its automation feature, when you configure scripts for Cisco ACI, it reduces human error. It is an easy and quick way to do this.
What is most valuable?
- It is resilient.
- It is the future solution for data centers.
What needs improvement?
Sometimes, it has been a bit hard to configure it.
Since it is a new technology, Cisco moved all the menus. This made it tricky to use.
What do I think about the stability of the solution?
The product is working well. It is stable. However, the solution is a bit big for us to configure.
What do I think about the scalability of the solution?
Before scaling, you have to develop the scripts.
How are customer service and technical support?
I have not opened a ticket yet, but one of my partners says the support is good.
Which solution did I use previously and why did I switch?
Our previously solution was Nexus, but I prefer Cisco ACI. I think ACI is the better solution.
How was the initial setup?
I wasn't a part of the setup, but it was straightforward and easy.
What about the implementation team?
We used our partner to develop the ACI in our company. They were really good and have good engineers with a good experience.
What other advice do I have?
This is another way to configure your network solution. Be open-minded about it.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Network Specialist at a comms service provider
The product works very well with our virtual environment
Pros and Cons
- "It is more scalable than our previous products."
- "The product works very well with our virtual environment."
- "Because this is new technology, which requires a different way of thinking, it can be hard to understand. Therefore, I would like more documentation or education."
What is our primary use case?
Primary use case is data center software-defined networking. We didn't have this before, so are just moving onto these new products to try to be more efficient with better performance.
How has it helped my organization?
It is more scalable than our previous products.
The product works very well with our virtual environment.
What is most valuable?
- Telemetry
- Analyzing the environment.
What needs improvement?
Because this is new technology, which requires a different way of thinking, it can be hard to understand. Therefore, I would like more documentation or education.
What do I think about the stability of the solution?
It is very stable. It allows us to update firmware on the go without any downtime, which we couldn't do before. Everything is redundant, so if you shutdown one system, then another one takes over.
What do I think about the scalability of the solution?
Its scalability is very good. It is really easy to scale in this product.
How are customer service and technical support?
I haven't a lot of experience with technical support for this product. My colleague has experience with the technical support and says that they are good.
Which solution did I use previously and why did I switch?
The old solution was outdated and not scalable. It was difficult to manage in a large scale environment. We do not have many people, so we needed to automate a lot of things. This new product helps us do that.
How was the initial setup?
The initial setup was pretty straightforward. It has been a new technology for us, so we had look at the documentation and follow the instructions, which were pretty good.
What about the implementation team?
We used a Cisco partner who was very good, since we didn't know everything about the product from the start.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty good for new technology.
Which other solutions did I evaluate?
We only thought about Cisco because they are our primary vendor for network solutions.
What other advice do I have?
Receive education on the new product before you buy it, since it is pretty complex. It is not like the previous products. It has a different way of thinking. However, software-defined networking has a bright future, and it is a good idea to get onboard with it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at a healthcare company with 10,001+ employees
Gives us a genuine single pane of glass to look through to manage all of our devices
Pros and Cons
- "Centralized management and control of the entire data center environment and its architecture."
- "We're still in the process of doing the migration. We haven't migrated completely all of our applications out of our legacy into it yet. It was challenging at first, but getting easier now that we're starting to get into it."
What is our primary use case?
It is an upgrade from our previous data center technology.
How has it helped my organization?
The solution has allowed us to redesign our data center environment into more of a zone-based network where we can section off areas. It definitely gives us a lot more security and control in our data center.
What is most valuable?
The most valuable feature is that we have centralized management and control of pretty much the entire data center and the architecture of it. It gives us a genuine single pane of glass to look through to manage all of our devices.
We're still in the process of doing the migration. We haven't migrated completely all of our applications out of our legacy into it yet. It was challenging at first, but getting easier now that we're starting to get into it.
What needs improvement?
I haven't been using the product long enough to really be looking for additional features as I haven't exhausted learning about the features that are available.
What do I think about the stability of the solution?
The stability seems great. It's stable so far and we haven't run into too many issues at all.
What do I think about the scalability of the solution?
The scalability of the product seems great. It doesn't seem to have too many limitations if you want to scale out. We haven't run into any issues yet.
How are customer service and technical support?
Technical support has been pretty good. I haven't worked with them too much with the ACI stuff, but some of my coworkers have and they said they've had good support experiences.
Which solution did I use previously and why did I switch?
I wasn't there for the driving factor behind the switch because I started when it was already being implemented. However, the company was already using Cisco before implementing Cisco ACI. The previous environment was an older version of the data center — 9Ks and 5Ks. Migrating over to the more centralized management of the newer ACI just makes sense.
How was the initial setup?
I wasn't there for the initial setup, so I can't really comment on the initial setup. The only thing I can say is that the setup seems to be an ongoing process.
What about the implementation team?
We had a consultant company help us deploy and it was a good experience.
What was our ROI?
We're still in the process of implementing the product, so I don't know if I'd be able to tell about an actual ROI already or define what that is.
Which other solutions did I evaluate?
I don't think there were considerations of any other products when we went to upgrade as it was just an upgrade from the previous architecture.
What other advice do I have?
In rating the product, I'd give it an eight out of ten. It is a pretty stable product and gives us really good central management structure.
It was challenging at first, but getting easier now that we're starting to get into it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Manager at a university with 501-1,000 employees
Integration with vCenter saves us time and effort
Pros and Cons
- "The integration with vCenter means that when I create something on the network, it only has to happen one time instead of many times for our many virtual hosts."
- "There should be an alternative "ACI Light" solution for smaller-sized enterprises."
What is our primary use case?
We use this solution for our data center infrastructure. We are a small, private university, supporting a mix of cloud and on-premise applications.
How has it helped my organization?
This solution saves us time. The integration with vCenter means that when I create something on the network, it only has to happen one time instead of many times for our many virtual hosts.
What is most valuable?
The most valuable feature is the integration with vCenter, as it makes it easier for the systems and network to interoperate.
What needs improvement?
I would like to see simpler contract building, engineering, and architecture.
There should be an alternative "ACI Light" solution for smaller-sized enterprises.
For how long have I used the solution?
Three years.
What do I think about the stability of the solution?
This solution has been very solid. We've had no problems in the three years that we have been using it.
What do I think about the scalability of the solution?
We haven't really grown or changed the network since this solution was installed, so I cannot comment on scalability.
How are customer service and technical support?
Technical support for this solution is great. The ACI guys have been some of the best technical support people that I've worked with at Cisco. They just seem to know things better than the other groups within their support infrastructure.
How was the initial setup?
The initial setup of this solution is complex. Our environment is not very complex, but the product itself is very complex. It takes a lot of steps to configure.
What about the implementation team?
We used a partner that Cisco recommended to assist us with the implementation.
We were one of the first implementations, and I think we were used at the lab during our installation. Some of the things that you learn over time were not known, so it could have been done better.
What was our ROI?
We have seen partial ROI. However, that is probably more our fault than the product's fault because we haven't leveraged the tools that are there.
Which other solutions did I evaluate?
Three years ago when we were starting with this process, the industry said that software defined networking was the way we had to go. At the time, this is the only solution that was available.
I was one of the proponents of this solution.
What other advice do I have?
My advice for anybody considering this solution is to really look at the size of your organization. Ours is kind of in the middle in terms of size, between large and small. So, ACI may be a little bit of overkill for the size of the shop that we have. If you have a large organization then it's a good product. If, on the other hand, you are a little shop, it is probably more than you need.
This is a good solution, but no product is perfect.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr Network Engineer at a financial services firm with 501-1,000 employees
We don't need to configure any part of the VXLAN
Pros and Cons
- "There are many features which are useful, like the automatic completion of the VXLAN."
- "They should improve the GUI, make it simpler. They also need to improve its integration with other automation tools."
What is our primary use case?
My primary use case is for server deployment automation.
How has it helped my organization?
There is no need to configure all the switches, you can configure them from the device controller.
In day-to-day activity, it creates an installer for a particular VLAN to be implemented.
Also, I don't need to monitor everything, login to every switch. I can monitor them centrally.
What is most valuable?
There are many features which are useful, like the automatic completion of the VXLAN. We don't need to configure any part of the VXLAN, which is tedious to do.
What needs improvement?
They should improve the GUI, make it simpler. They also need to improve its integration with other automation tools.
In terms of additional features, I would recommend of PTP support, which they have yet to come out with.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Right now it's stable. We haven't had to create any support issues. When doing the implementation, support was quite useful where, if somebody made a wrong connection to some other part of the network, the wrong port, they were able to track it and solve it. But in day-to-day operations, we haven't had any issues.
What do I think about the scalability of the solution?
The scalability is very good, based on the spine-leaf structure. You can increase the number of leaves and you can also scale the spines. You can deploy four spines, eight spines.
How are customer service and technical support?
There have not been that many hard, critical issues. There were some minor issues which were handled by technical support efficiently, but there have been no critical issues up until now.
Which solution did I use previously and why did I switch?
We did not have a previous solution. We had a traditional network.
One of the reasons we looked at ACI was that the traditional network was going end-of-support. At that time we had to decide whether to go with the traditional approach or to go with SDN, which is the future, where we can do automation.
ACI also has many benefits that network guys can make use of. We could not get that type of visibility: where the VMs are connected and which switches are connected. We didn't have that visibility. Now we can have that visibility into the virtual part as well. Also, if you want to trace a packet, there is a feature that helps troubleshoot.
The visibility helps us identify if the server is connected to the wrong feed or wrong LAN. We can immediately try to identify what the issue is, or if packets are being dropped.
How was the initial setup?
For new users it has particularly new concepts, so people have to digest the implementation part and the regular use, the day-to-day operations. But once you're familiar with it, once the concepts are clear, it's quite easy to go on with day-to-day operations.
Laying the fabric-building and the policy for usage, with four spines and three controllers, can be done within a day. But the mapping and other operations take about a week, to complete the entire fabric with the proper testing and implementation.
In terms of implementation strategy, we have done two deployments. In the first, we had time to study what they were using, what VLANs, what the other requirements were. Migrating from legacy to ACI takes time. The main challenge is configuring ACI applications for visibility. It takes time to learn the traffic and then map the policies to ACI.
Day-to-day for maintenance, we have one or two people who work together in shifts, they're able to manage things.
What about the implementation team?
For one of the setups we used Cisco support, which was very helpful. They have a good core team which provided us support. Cisco's team had three people on the ground. Our team consisted of two or three people for the implementation.
Which other solutions did I evaluate?
We evaluated VMware NSX. When we compared the technical solution of ACI and NSX, how the traffic flows from physical to virtual and virtual to physical, there were many parameters which we compared, some of which were critical.
What other advice do I have?
Know exactly what you are looking for and what workloads there are. If your company has workloads based on virtualization of VMware, you should know how many physical machines there are and how many virtual machines there are. Also, you need an idea of the kind of costs you can pay for deploying the infrastructure. Look into the support, the documentation, how it would work for troubleshooting. All those things matter. Also, look at the company's relationships with the OEMs, what kind of partnership they have, what kind of support the OEMs can provide.
We have two locations where people use Cisco ACI. One has about eight to ten people for support, and the other location has seven to eight people. All are network support staff.
Once an implementation is done, it's regular day-to-day operations. If anything new comes up, new VLANs, we'll handle it. There are things in our pipeline where we are planning to have ACI deployed in our remaining data centers.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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