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it_user831729 - PeerSpot reviewer
Technical Consultant at a tech services company with 51-200 employees
Reseller
Has the ability to link simultaneously without user restrictions, good stability and good documentation
Pros and Cons
  • "The technical support we get from Cisco is excellent. It's the best in the industry. We're more than satisfied with the level of service they provide."
  • "The pricing could be adjusted to make it easier to sell to clients."

What is our primary use case?

If clients want to avoid STP in their environment, which is usually the case with data center environments, and they want to use an active path, or have multiple paths going to the same resource. If they want to use them both, they use FabricPath. The solution is only supported on Nexus platforms, however. Users should aware of what they're using in the data center.

What is most valuable?

The ability to link simultaneously without user restrictions is the solution's most valuable aspect.

The solution offers very good documentation.

What needs improvement?

I personally haven't found anything that is lacking. However, it depends on the use case of the company. It's a good technology. It's only a small part of the complete DC architecture.

The pricing could be adjusted to make it easier to sell to clients.

For how long have I used the solution?

I've been working with the solution for a couple of years.

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What do I think about the stability of the solution?

The solution offers quite good stability.

What do I think about the scalability of the solution?

In terms of scalability, we have not deployed it to huge data centers yet. We've only done small to medium-sized data centers and for this level of organization, scaling is fine. I can't speak to large deployments.

How are customer service and support?

The technical support we get from Cisco is excellent. It's the best in the industry. We're more than satisfied with the level of service they provide.

How was the initial setup?

The concept of the solution is easy to understand and Cisco does provide a lot of documentation to assist users. When it comes to deployment, our engineers have not run into any issues. I would describe the process as straightforward. It can be complex depending on the scenario.

Deployment typically takes two days if the prerequisites and everything else required is in place.

If the devices have been mounted, configuration takes no more than four to five hours.

What's my experience with pricing, setup cost, and licensing?

The pricing could be lower, which would make it easier to sell to clients. Cisco has an entire product line and a setup team, which looks at the marketing and how to position the product, and I believe they do take this into consideration when launching and pricing their products. That said, it would be helpful if the product was more competitive in the pricing category.

Which other solutions did I evaluate?

We've used other solutions with OEMs. We've used, for example, Juniper and TRILL. Which we ultimately use boils down to the implementation and the OEM.

What other advice do I have?

We're a reseller as well as a partner. We primarily deal with Cisco products at my organization. I have some knowledge of Aruba as well. FabricPath is Cisco's version of TRILL, an open-source version.

I work for a value-added reseller and we're also a system integrator. I work as a technical consultant and I'm more versed in the solution's details, rather than the implementation side of things.

Most of our customers range from SMBs to government sector organizations.

I'd advise others to do their due diligence and read up on the solution first. Everyone should go through the documentation and the tool before committing to the product. The implementation isn't too hard. It's more important to understand the underlying concepts and to design around that.

I'd rate the solution eight out of ten overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
CTO at a tech services company with 11-50 employees
Real User
Reliable solution that works in enterprise environments
Pros and Cons
  • "It's a reliable product and you know that it will work in the enterprise environment."
  • "Improvements could be made on specific technical issues such as implementation."

What is our primary use case?

Our primary use case is for extremely large enterprise customers that have extensive data centers. 

What is most valuable?

The advantage of FabricPath is that it's a reliable product and you know that it will work in the enterprise environment.

What needs improvement?

It's possible that some improvements could be made on specific technical issues such as implementation. The user interface could be improved and perhaps the command line as well. It's nothing too serious.  

Deployment is on the Cisco site or on the customer's site so it's quite difficult to talk about additional features - each situation is different. Because it's an enterprise environment you can't go in there like an elephant in a glass house, you have to be very careful. It's quite reliable and you know it works in an enterprise environment. There is also quite good support from Cisco in order to resolve some of the issues.

For how long have I used the solution?

I've been using the solution for a few years. 

How are customer service and technical support?

The quality of technical support is generally very good but it really depends on the situation. Sometimes you get an engineer who is really experienced and will respond quickly, and sometimes it can take a while. Cisco is a big company so if you are not satisfied with the first engineer, you can request another. There are plenty of options but you have to be persistent.

How was the initial setup?

Initial setup is not that easy, it needs to be carefully planned. 


What about the implementation team?

We do the implementation for our customers. The time it takes varies depending on the company. It could take a month if you want to change the environment, you have to plan everything in advance for production and take it all into consideration. Most of our companies would have between 450 - 500 users. 

What other advice do I have?

I would suggest to anyone interested in implementing this solution to carefully analyze their situation and then prepare the configuration accordingly. 

I would rate this product an eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user