Our primary use for Cisco UCS is workflow enhancement.
Network Engineer at Big5
Strong solution that unifies computer systems while still being easy to manage
Pros and Cons
- "A product that really aids in systems management without complexity."
- "The product could allow more programmatic opportunities through better development of the API."
What is our primary use case?
How has it helped my organization?
The improvement for our organization has really been ease of use. We'd be a mess without the solution.
What is most valuable?
The most valuable feature for me as a user is that you can make API calls to it. That's a cool feature.
What needs improvement?
The solution could be improved is including a feature where I could do things programmatically versus having to create workarounds to get what I want to get done. Any more features would be welcome. They should keep developing API.
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Cisco UCS Director
January 2025
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What do I think about the stability of the solution?
As far as the stability of the solution, it's pretty rock solid. It works really well and I have no complaints.
What do I think about the scalability of the solution?
We don't have the need to grow too much or too fast. We're strictly west coast and there's not a lot we're doing to change that. So as far as personal experience with scaling, I wouldn't know too much. If we ever became a national global company, yeah, we'd probably use it and roll it out to scale up and I don't think there would be problems.
How are customer service and support?
It is hard for me to judge technical support because we haven't had to use it. It's a good problem to have. I did call one time — the only time I did have to call in anything on the UCS — and the problem was resolved in like five minutes. So, as my only contact, I'd say he was very good. At a scale of one to ten that experience with support was at least eight. I mean it wasn't anything major — the world wasn't on fire. But it's good to know that the tech people are knowledgeable and dedicated.
Which solution did I use previously and why did I switch?
We are so committed to this technology that I don't even know if there's another UCS Manager out there.
How was the initial setup?
I'm not sure how complex the initial setup was because it happened before I came to the company.
What about the implementation team?
The initial implementation was done through a VAR (Value Added Reseller). Again, I wasn't here for the rollout but I didn't hear anything negative about the experience.
What other advice do I have?
I think this solution should be considered an eight out of ten. To get a ten from me and for what I do, there has to be more flexibility in the API. I'm tired of being the tip of the sword. Enhance programming and programmability.
As I said, I don't know if there's somebody else who does something like Cisco's UCS management. So I think my capabilities kinda get pigeonholed a little bit.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Preventas Brand IBM and Lenovo DCG at Magnabyte
A very easy-to-deploy tool that offers strong support
Pros and Cons
- "An easy and strong configuration, along with its low cost, are some of the features of the solution."
- "It is not easy to add or expand the product."
What is our primary use case?
The solution is used for configuration purposes.
What is most valuable?
An easy and strong configuration, along with its low cost, are some of the features of the solution.
What needs improvement?
The configuration server lacks in certain areas and needs improvement.
For how long have I used the solution?
I have experience with Cisco UCS Director. I am a partner, distributor, and reseller of the solution.
What do I think about the stability of the solution?
I only have experience in the presentation of the solution.
What do I think about the scalability of the solution?
It is not easy to add or expand the product.
How are customer service and support?
The customers only require help with configuration. Cisco provides very good technical support at my place. I rate the technical support between nine to ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process was easy.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, where one is a low price and ten is a high price, I rate the pricing around five to six out of ten. So, it can be somewhat expensive.
What other advice do I have?
Cisco UCS Director is very easy to deploy, offering strong support. I rate the overall product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Cisco UCS Director
January 2025
Learn what your peers think about Cisco UCS Director. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Virtualization Consultant at SFR
Flexible and the documentation is good, but better integration with other stacks is needed
What is our primary use case?
The typical use case is for web services. It is integrated with our database.
What is most valuable?
The documentation is very good.
What needs improvement?
I would like to see more flexibility when it comes to managing other stacks, like VMware virtualization.
For how long have I used the solution?
I have been using Cisco UCS Director for about one year.
What do I think about the stability of the solution?
The system runs smoothly. We have not had any big problems.
What do I think about the scalability of the solution?
The scalability is very good and it is flexible.
How are customer service and technical support?
Technical support is very good overall. They have specialized engineers and they are very proficient.
How was the initial setup?
We had a small problem with incompatibility but it was resolved by Cisco support. It was not a big issue. In total, it took about six months for the deployment.
What about the implementation team?
Our in-house team handled the deployment.
What other advice do I have?
My advice to anybody who is implementing this solution is to first consider and understand the use case. Think about your high-level design, the business requirements, how scalable and how flexible it has to be, and what your own availability is.
Overall, I think that this is a very good product, although nothing is perfect. There are still some small improvements that can be made to make it better.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Good multi-cloud management capability, but third-party and legacy integration needs improvement
Pros and Cons
- "I can manage multiple workloads whether it's on AWS, Azure, or on-premises. They can be managed by using the UCS Director."
- "Normally, UCS Director is used primarily for orchestration, but when we look at a non-Cisco data infrastructure components, the UCS Director needs a bit more improvement in terms of integration with third-party systems and with existing older systems."
What is our primary use case?
The primary use case of this solution is the interconnection between two applications. One that resides on the data center and the other that resides in the architecture.
It's a scale-out architecture and a hybrid setup. In case there are any workloads, it works on either public or private cloud architecture.
What is most valuable?
One of the features that I would like to highlight is the multi-cloud management capabilities on the USC Director. I can manage multiple workloads whether it's on AWS, Azure, or on-premises. They can be managed by using the UCS Director. That is one of the most important features that I find to be the most relevant.
What needs improvement?
Normally, UCS Director is used primarily for orchestration, but when we look at a non-Cisco data infrastructure components, the UCS Director needs a bit more improvement in terms of integration with third-party systems and with existing older systems.
I feel that more development or a more integrated road map should be set up so that it becomes a common platform for any infrastructure.
In the next release of this solution, I would like to see changes in the navigation controls of UCS Director. That would be helpful. Modifying the icons that are available for use, as well as virtualization aspects.
For how long have I used the solution?
I have been working with this solution for two years.
What do I think about the stability of the solution?
In terms of stability, it is very good.
There is a significant amount of development happening in the background and constant releases for bug fixes, which is one of the features that is offered. Cisco provides very thorough release cycles.
When you are looking at upgrades and bug fixes, we have a more stable solution compared to any other vendor.
What do I think about the scalability of the solution?
Scalability is amazing. As of now, it supports the open virtualization format, which is the format for VMware and vSphere. We have the virtual hard disk as a concept, which is the VHD. It works with Microsoft Hyper-V.
If you look at the ecosystem, you have better compatibility metrics. The only problem is that if I have an HP infrastructure already in place, I have to set it with external APIs to manage third-party solutions.
How are customer service and technical support?
As usual, the technical support from Cisco is amazing. The process is clearly defined, and if you have the right service contract it is easy to approach them. It is very easy to get support from them.
The support is offered during the pre-sale activity when you are doing the sizing of the requirements, as well as post-sale. If you run into a problem then there is consultative support available.
How was the initial setup?
The initial setup was easy.
We were able to deploy UCS Director and get it up and running within four to six hours.
What other advice do I have?
My advice is to look at the features that you are looking for.
If you are looking for central management and a self-service catalog, and are predominantly in a mix of the cloud as well as on-premises architecture, then you should look at UCS Director as a solution.
There are some advantages offered, such as:
- Adaptive provisioning, which ensures real-time availability, capacity planning, and internal policy.
- Dynamic capacity management, which provides continuous monitoring of the infrastructure and resources.
- Multiple hypervisor support, which is very important.
- Computing management, which allows you faster provisioning, providing you with monitoring and management on a physical and bare-metal server.
Before you do the sizing and the requirement, ensure that you go through with the compatibility metrics of UCS Director before you invest.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Implementation and Support Engineer at PRACSO S.R.L.
Integrates well, stable, and responsive technical support
Pros and Cons
- "The main feature of this solution is the integration with all the Cisco solutions and other vendors."
- "There could be an improvement with the integration with the newest solutions from other vendors' technologies."
What is our primary use case?
The main use for this solution is for orchestration.
What is most valuable?
The main feature of this solution is the integration with all the Cisco solutions and other vendors.
What needs improvement?
There could be an improvement with the integration with the newest solutions from other vendors' technologies.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
The stability has been good.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
The technical support has been very good and responsive.
How was the initial setup?
The installation was straightforward.
What was our ROI?
I believe this solution provides a good return on investment.
What other advice do I have?
I would recommend this solution to others because it simplifies a lot of tasks via orchestration.
I rate Cisco UCS Director a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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