Our primary use for Cisco UCS is workflow enhancement.
Network Engineer at Big5
Strong solution that unifies computer systems while still being easy to manage
Pros and Cons
- "A product that really aids in systems management without complexity."
- "The product could allow more programmatic opportunities through better development of the API."
What is our primary use case?
How has it helped my organization?
The improvement for our organization has really been ease of use. We'd be a mess without the solution.
What is most valuable?
The most valuable feature for me as a user is that you can make API calls to it. That's a cool feature.
What needs improvement?
The solution could be improved is including a feature where I could do things programmatically versus having to create workarounds to get what I want to get done. Any more features would be welcome. They should keep developing API.
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Cisco UCS Director
November 2024
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What do I think about the stability of the solution?
As far as the stability of the solution, it's pretty rock solid. It works really well and I have no complaints.
What do I think about the scalability of the solution?
We don't have the need to grow too much or too fast. We're strictly west coast and there's not a lot we're doing to change that. So as far as personal experience with scaling, I wouldn't know too much. If we ever became a national global company, yeah, we'd probably use it and roll it out to scale up and I don't think there would be problems.
How are customer service and support?
It is hard for me to judge technical support because we haven't had to use it. It's a good problem to have. I did call one time — the only time I did have to call in anything on the UCS — and the problem was resolved in like five minutes. So, as my only contact, I'd say he was very good. At a scale of one to ten that experience with support was at least eight. I mean it wasn't anything major — the world wasn't on fire. But it's good to know that the tech people are knowledgeable and dedicated.
Which solution did I use previously and why did I switch?
We are so committed to this technology that I don't even know if there's another UCS Manager out there.
How was the initial setup?
I'm not sure how complex the initial setup was because it happened before I came to the company.
What about the implementation team?
The initial implementation was done through a VAR (Value Added Reseller). Again, I wasn't here for the rollout but I didn't hear anything negative about the experience.
What other advice do I have?
I think this solution should be considered an eight out of ten. To get a ten from me and for what I do, there has to be more flexibility in the API. I'm tired of being the tip of the sword. Enhance programming and programmability.
As I said, I don't know if there's somebody else who does something like Cisco's UCS management. So I think my capabilities kinda get pigeonholed a little bit.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager Infrastructure Engineer at Open Text
Brings agility to our organization, allowing for better manageability and faster deployment
Pros and Cons
- "UCS director enables us to be more productive and more agile, and also more self-sufficient because we don't have to depend on anybody else."
- "Simplifying the user interface would go a long way to making it more usable."
What is our primary use case?
We primarily use this solution for automation. In my team, we manage approximately one thousand UCS blades. As such, scalability is very important. We use UCS director for simplified deployment, where we can use a single pane of glass to view everything across our thirty-five to forty data centers that we have globally.
How has it helped my organization?
This solution provides us with what we need for scalability. When it comes to managing devices, if we had to log into each and every device, one by one to do whatever we need, then that is not scalable. We would require between fifty and a hundred engineers to do that, and I don't have that luxury. I only have about twenty engineers on my team.
UCS plays a role in our ability to be agile in our deployment. It gives us the ability to deploy in a short time period. Prior to using this solution we had to do a lot of manual work, so we had dependencies on several different teams for the network, storage, and whatnot. UCS director enables us to be more productive and more agile, and also more self-sufficient because we don't have to depend on anybody else.
What is most valuable?
The most valuable features are its ease of use and the deployment process. To get started, you have to understand your use case. Once you do, and you have the talent in-house who can manage it once deployed, it is fairly straightforward. We were able to easily bring all of the members of my team up to speed and get them using it, which is one of the major benefits.
What needs improvement?
The user interface could use improvement. UCS director tries to do just about everything, which means the user interface can get a bit cumbersome if you don't know what you're looking for or know where to find it. It can be really difficult. Simplifying the user interface would go a long way to making it more usable.
What do I think about the stability of the solution?
The solution is a mature product and it has been fairly stable. Once in a while, we open a tech case with Cisco but generally speaking, it's been fine.
What do I think about the scalability of the solution?
So far, we have not run into any scalability issues.
How are customer service and technical support?
The few times we have had to use technical support they have been responsive.
Which solution did I use previously and why did I switch?
Prior to this solution, we had a more manual process. We manage a lot of systems so the goal is always to simplify what we do. Moving to this solution gave us a more unified system.
How was the initial setup?
Once we got all of the requirements and understood our use case, the initial setup was fairly straightforward.
What about the implementation team?
The vendor that we work with, Presidio, assisted us with the implementation of this solution. They took in our requirements and looked at what the end goal should be, and they delivered what they promised. There were no surprises.
What was our ROI?
I think that the ROI we have gotten so far makes it worth the cost of the solution.
What's my experience with pricing, setup cost, and licensing?
The cost of this solution is significant.
Which other solutions did I evaluate?
USC Director was the only product that we looked at because it was a Cisco environment that we were trying to manage. Our thinking was that a Cisco product would work better with Cisco systems.
What other advice do I have?
I am very happy with the product, and we will be pushing it to its limits as we go forward.
My management team likes the fact that we are now more agile. When we have new business, we no longer have to wait for weeks to get systems into production. It is now a matter of days, or sometimes hours, from the time we receive shipments at a data center to the time it's live in production. Without UCS director it wouldn't be possible.
As your environment grows, manageability becomes a problem. When you're trying to deploy rapidly, and your goal is to get to market as quickly as possible, you need to be agile. UCS Director allows us to be agile and deploy on all sorts of systems, both for VMware and for non-VMware systems. Anything that has to do with hardware, we can manage with UCS Director. It works well for our organization, so far.
Is this solution a fit for everybody? It depends on how large and how complex the environment is. If you are only managing ten systems then I wouldn't tell you to invest in Cisco UCS director because you're not going to get the same benefits that I'm getting from it. It just depends on the environment, the situation, and the size.
My advice for anybody who is implementing this solution is to recognize that sometimes you need outside help to understand what you're trying to do, in terms of your end goal. If you just jump into it, you might not realize the full investment. As long as you know what you're trying to get, and you're a fit, then I would recommend this solution. Outside of that, I wouldn't tell just anybody to try UCS Director because it's not for everybody.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco UCS Director
November 2024
Learn what your peers think about Cisco UCS Director. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Preventas Brand IBM and Lenovo DCG at Magnabyte
A very easy-to-deploy tool that offers strong support
Pros and Cons
- "An easy and strong configuration, along with its low cost, are some of the features of the solution."
- "It is not easy to add or expand the product."
What is our primary use case?
The solution is used for configuration purposes.
What is most valuable?
An easy and strong configuration, along with its low cost, are some of the features of the solution.
What needs improvement?
The configuration server lacks in certain areas and needs improvement.
For how long have I used the solution?
I have experience with Cisco UCS Director. I am a partner, distributor, and reseller of the solution.
What do I think about the stability of the solution?
I only have experience in the presentation of the solution.
What do I think about the scalability of the solution?
It is not easy to add or expand the product.
How are customer service and support?
The customers only require help with configuration. Cisco provides very good technical support at my place. I rate the technical support between nine to ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process was easy.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, where one is a low price and ten is a high price, I rate the pricing around five to six out of ten. So, it can be somewhat expensive.
What other advice do I have?
Cisco UCS Director is very easy to deploy, offering strong support. I rate the overall product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Good multi-cloud management capability, but third-party and legacy integration needs improvement
Pros and Cons
- "I can manage multiple workloads whether it's on AWS, Azure, or on-premises. They can be managed by using the UCS Director."
- "Normally, UCS Director is used primarily for orchestration, but when we look at a non-Cisco data infrastructure components, the UCS Director needs a bit more improvement in terms of integration with third-party systems and with existing older systems."
What is our primary use case?
The primary use case of this solution is the interconnection between two applications. One that resides on the data center and the other that resides in the architecture.
It's a scale-out architecture and a hybrid setup. In case there are any workloads, it works on either public or private cloud architecture.
What is most valuable?
One of the features that I would like to highlight is the multi-cloud management capabilities on the USC Director. I can manage multiple workloads whether it's on AWS, Azure, or on-premises. They can be managed by using the UCS Director. That is one of the most important features that I find to be the most relevant.
What needs improvement?
Normally, UCS Director is used primarily for orchestration, but when we look at a non-Cisco data infrastructure components, the UCS Director needs a bit more improvement in terms of integration with third-party systems and with existing older systems.
I feel that more development or a more integrated road map should be set up so that it becomes a common platform for any infrastructure.
In the next release of this solution, I would like to see changes in the navigation controls of UCS Director. That would be helpful. Modifying the icons that are available for use, as well as virtualization aspects.
For how long have I used the solution?
I have been working with this solution for two years.
What do I think about the stability of the solution?
In terms of stability, it is very good.
There is a significant amount of development happening in the background and constant releases for bug fixes, which is one of the features that is offered. Cisco provides very thorough release cycles.
When you are looking at upgrades and bug fixes, we have a more stable solution compared to any other vendor.
What do I think about the scalability of the solution?
Scalability is amazing. As of now, it supports the open virtualization format, which is the format for VMware and vSphere. We have the virtual hard disk as a concept, which is the VHD. It works with Microsoft Hyper-V.
If you look at the ecosystem, you have better compatibility metrics. The only problem is that if I have an HP infrastructure already in place, I have to set it with external APIs to manage third-party solutions.
How are customer service and technical support?
As usual, the technical support from Cisco is amazing. The process is clearly defined, and if you have the right service contract it is easy to approach them. It is very easy to get support from them.
The support is offered during the pre-sale activity when you are doing the sizing of the requirements, as well as post-sale. If you run into a problem then there is consultative support available.
How was the initial setup?
The initial setup was easy.
We were able to deploy UCS Director and get it up and running within four to six hours.
What other advice do I have?
My advice is to look at the features that you are looking for.
If you are looking for central management and a self-service catalog, and are predominantly in a mix of the cloud as well as on-premises architecture, then you should look at UCS Director as a solution.
There are some advantages offered, such as:
- Adaptive provisioning, which ensures real-time availability, capacity planning, and internal policy.
- Dynamic capacity management, which provides continuous monitoring of the infrastructure and resources.
- Multiple hypervisor support, which is very important.
- Computing management, which allows you faster provisioning, providing you with monitoring and management on a physical and bare-metal server.
Before you do the sizing and the requirement, ensure that you go through with the compatibility metrics of UCS Director before you invest.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Implementation and Support Engineer at PRACSO S.R.L.
Integrates well, stable, and responsive technical support
Pros and Cons
- "The main feature of this solution is the integration with all the Cisco solutions and other vendors."
- "There could be an improvement with the integration with the newest solutions from other vendors' technologies."
What is our primary use case?
The main use for this solution is for orchestration.
What is most valuable?
The main feature of this solution is the integration with all the Cisco solutions and other vendors.
What needs improvement?
There could be an improvement with the integration with the newest solutions from other vendors' technologies.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
The stability has been good.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
The technical support has been very good and responsive.
How was the initial setup?
The installation was straightforward.
What was our ROI?
I believe this solution provides a good return on investment.
What other advice do I have?
I would recommend this solution to others because it simplifies a lot of tasks via orchestration.
I rate Cisco UCS Director a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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