Cortex Cloud by Palo Alto Networks Reviews

My company provides solutions for Cisco customers and helps them secure their cloud environments. Most of our clients are adapting to the cloud, and we're trying to resolve vulnerabilities in their configurations. I use all of the Prisma Cloud modules but have expertise in the CSPM and CWP modules. We work with SMEs but also have some enterprise clients. 

Using Prisma Cloud has improved customer satisfaction. Our customers are happy with the solution and the level of security we can provide with this. Prisma can secure a cloud-native development cycle. We can configure Prisma to run a scan before we build the images. 

Prisma is known for its visibility and comprehensiveness. It provides insight into our entire inventory of assets and everything happening in our multi-cloud or hybrid environments. We want to know all the services working in our environment and who is accessing them. 

It provides a single tool for protecting all cloud resources without the need to reconcile compliance reports. All of our reports come into Prisma's CSPM module via the APIs. It's easy to get the reports coming into CSPM. We can get the inventory, asset, and alert reports containing all of the alert notifications coming into the CWPP and the reliability and compliance. It has enhanced our overall reporting experience. We can do a deep dive into alerts from various integrated third-party applications and get alerts sent via email or SMS text to keep track of any incidents in our environment.

My favorite feature is the CWPP module. We can define various kinds of rules for vulnerabilities, incidents, or suspicious activities. Prisma Cloud covers various cloud providers, including AWS and GCP. It covers every cloud on the market. 

Many customers in finance, healthcare, and other industries are adopting cloud or hybrid environments. Some of them are using GCP, AWS, and Azure services together, and Prisma is compatible with all of them.

Prisma's ability to protect a fully cloud-native stack is comprehensive. We benefit from Palo Alto's technical knowledge, training sessions, and learning programs to develop robust solutions for our customers. Prisma's automation features are helpful. We can set up automated remediation, messaging, and alerts. The CSPM module can be automated directly, and we can automate runtime rules in the CWP module. We can also automate some code scanning. 

Prisma is integrated into our CI/CD pipeline through the CWP module. We can load the images into Azure DevOps and scan them for vulnerabilities or compliance issues. We can block the vulnerabilities or disable the application so it cannot run with the vulnerabilities in place. 

Runtime alerts are among the best capabilities. In CWP, we have to block malicious or suspicious activities to stop the incoming attacks against our workloads. Using various templates, we can reduce our runtime alerts by 60 to 70 percent. 

I have some challenges customizing and personalizing some of the capabilities in the CSPM in terms of new policies and services. We have to reconfigure and rebuild the CSPM.

I have used Prisma Cloud for around three years. 

I rate Prisma Cloud nine out of 10 for stability. 

I rate Prisma Cloud nine out of 10 for scalability.

I rate Palo Alto support 10 out of 10. They come and help us a lot. 

Positive

Deploying Prisma Cloud is straightforward. We received some training from Palo Alto's technical team. The deployment time varies depending on the client and the modules you deploy. It may take a few weeks or a couple of months. After deployment, Palo Alto handles the maintenance. They notify us by text or email when there will be a scheduled maintenance window. 

I'm not involved on the financial side, but I know that Prisma Cloud isn't cheap. 

I've seen some other solutions with CSPM and CWP capabilities, but they do not have the same coverage of multi-cloud or hybrid environments. That's an area where Prisma stands out from its competitors. 

I rate Prisma Cloud 10 out of 10. 

Financial companies want to restrict user access, which means the users need to go through a subnet to access their services. When the user connects to the internet via the Prisma Cloud VPN, they can use different types of IP addresses globally. The changing IP addresses can be pretty complex. It costs a lot for the application site to apply for access.  

We negotiated with Palo Alto to get 20 servers, and the customers will be added to those 20 subnets. On the Spectrum Access side, we only need a white list of those twenty subnets, and we won't have issues in the future. 

The solution is managed by Palo Alto. We're using Panorama, a popular management tool, for managing the connection between the physical portal, firewall, and VPN, as well as Prisma Cloud.

The user experience is better than our previous solution. It gives us visibility into all the traffic. 

The most valuable feature is the closed VPN connection, which provides better performance than traditional VPN boxes. For example,  let's say a user in New York State normally connects in the East, but if they travel to the UK, they can connect to the same portal, which automatically redirects to any VPN gateway. We can control traffic based on Active Directory groups instead of the user's IP. That means a user in New York can access his application based on his user ID and AD group access when he travels to the UK or anywhere else.

Prisma Cloud can provide decent security across cloud environments, depending on how each company sets security policies. Prisma Cloud makes adding new users and managing access more flexible.  

I like Palo Alto's automated tool for migrating user data from other systems. We previously did this manually most of the time, but now we can update twice hourly automatically. 

During deployment, we created a tunnel from the cloud to our gateway in the data center because the users need some way to connect with the resources there, but all other traffic goes directly to the Palo Alto cloud. When the traffic goes to the Internet, sometimes it will come up with different IPs, causing some financial websites to be blocked. We needed to work with Palo Alto closely to solve this problem. 

Sometimes, when you assign subnets to regions, the IP address will jump from one location to another because it will automatically change substantially. Then, we need to add those IP subnets to our firewall for existing access. The need to update those subnets potentially causes maintenance or access issues. So far, we can only provide bigger customers with six subnets, and a small company may not be able to access those services. 

I rate Palo Alto customer service 10 out of 10. 

Positive

The migration takes time because we're typically not starting from scratch. We need to migrate everything from the existing VPN. I've used Prisma Cloud for a large financial enterprise with a complex infrastructure, and we worked on that for almost two years. It's less complicated for a mid-sized company, but the migration might take six to nine months.

It's hard to tell if there is an ROI in the short term. It may take a long time before you realize a return because there is a substantial initial investment. You can see a significant improvement in performance, but it may not necessarily save money. However, you'll ultimately improve service.

I rate Prisma Cloud nine out of 10. We would recommend it to any large global enterprise because it improves performance and offers a better user experience. It also gives you application-level control instead of regular IP address control. The latest version has many new features. So they can use the in-app Application ID and point to MAC applications instead of regular TCP/IP ports.

The solution is integrated with cloud environments such as Azure, Alibaba, and Oracle. After integrating, we do check the network logs, including what are the config logs or configuration issues clients are facing. We see what their cloud requirements are. There are email use cases specific to the modules, and we do have visibility over the entire cloud environment. We handle vulnerability management and can block according to the rules and policies. 

We can manage identities as well, right down to a particular machine. 

We've been able to solve various problems. It's helped with cloud security. It problem solves for threat detection and compliance. 

It's helped clients with cloud security. When it comes to the financial aspect, we have clear visibility into what is going on, and we have a clear idea of how we can inspect and prevent issues. 

It offers full visibility.

There is auto-remediation capability with this solution. 

It offers threat detection across multi-cloud environments. Many clients are using hybrid setups and different clouds in India. When it integrates, it's helpful in gaining visibility across the entire environment.

It is comprehensive. It's very easy to define rules and auto-remediation. It's basically one click. It's great for protecting the full cloud-native stack. 

The security automation capabilities are very good. It's played an important role with auto-remediation, which is important to the automation process. We can decide how we want to respond as well. We can arrange logs and alerts. All of this can be automated. 

It allows us to take a preventative approach to security. When I started with Prisma, we had sessions about how we could work with the capabilities. We have a lot of features in Prisma Cloud. The UI has improved and helped us gather information about vulnerabilities and compliance issues.

The build, deploy, and run lifecycle is good. We have particular pipelines, and we have out-of-the-box policies defined. We can see what is going on. We can move faster within the environment with it. 

It provides complete microservices that we can check on a micro level. The solution provides visibility and control regardless of how complex or distributed our cloud environments become.

The solution enabled us to enter our CI/CD pipeline and touchpoints into existing processes. It provides us with a good backbone. 

We are provided with a single tool to protect all of our cloud resources and applications without having to manage and reconcile compliance reports. It can fetch the reports for us. We have APIs and pretty refined plugins to get the reports. We can get it all from the console. We can also schedule reporting. The third-party integrations are very helpful.

The runtime policy is very helpful. We can define runtime rules and go through alerts or blockages. It's one of the best parts of the solution. It's reduced the number of alerts, sometimes by 80% to 90%, depending on the situation.

With the amount of visibility we get, we've been able to reduce alert investigation times. We can investigate if we need to, or we can make custom answers to specific alerts. Depending on your level of expertise in the tool, it barely takes any time at all. If you understand the case, if you already know the type of answer, you can put it in. With Prisma, we've been able to reduce investigation times by 80%.

While, as a cloud security engineer, I can't say how much money it saves, I can see the credit, and it looks like less money is spent.

When there are updates, whether daily, weekly, or monthly, it needs configuration or permission adjustments. There is no automation for that, which is too bad. 

I've been using the solution for two years. 

This is a very stable product. 

Prisma users are increasing day by day. We have a team of around 12 people using the solution. We have a variety of clients coming onto Prisma, and we work to help them become more compliant using the solution. 

It's very scalable and very easy to use. 

We used technical support during deployment, and they were very good. Technical support is awesome. 

Positive

I haven't really worked with other tools. I started with Prisma Cloud.

The initial setup is pretty straightforward. We had good support to help with learning and the capabilities of the solution. 

The training took two to three weeks. The deployment would take around two to three days. 

There isn't too much maintenance. There are updates. There's nothing other than that. 

Prisma's support helped with the deployment. 

We are a Palo Alto partner.

After using the solution for about two years, I would rate it nine out of ten so far. 

Prisma protects our workloads and provides network security for our containers. Our infrastructure is mostly Azure-based and entirely on the cloud. We use the Prisma Compute and Prisma Network Security modules.

We have multiple security tools like Prisma, but not the same use cases. Prisma has its own unit use cases like image scanning, repository scanning, or container scanning. We have other tools as well, but they have different use cases.

We have about 15 users. Some are DevOps, infrastructure, and security engineers. There are also a few SOC analysts. I believe we'll expand usage in the coming years if everything goes well with other customers.

Before implementing Prisma Cloud, we didn't have any visibility into workspaces like Kubernetes and the underlying network of containers. Now, we have a better understanding of the resources interacting with Kubernetes and can identify vulnerabilities across the organization. In the past, we had limited information to take action on those resources, but now we can better understand the risks.

The solution has had a significant impact on our organization, especially our governance team. Once we get reports on non-compliant resources, we must take action before going live. We need to implement a risk-based approach to handle those non-compliant resources. Prisma offers a better understanding of whether the resources comply with regulations.

Prisma reduced runtime alerts by about 500 or something. We still get those because we're in the operational stage, but it's only a few. It has cut our average alert investigation times by about two days. Prisma probably saves us eight to ten hours total each week. 

I found the network queue sets useful. I also liked the Workload Protection Module, the vulnerability findings, and how the rule sets handle the vulnerabilities based on severity.

Prisma was easy to adopt in our CI/CD pipeline, but we only use it to scan the images for the last push in the CI. On the CD side, we use it for the assessment, like the pull and push. 

Prisma's notifications aren't up to industry standards. Also, Prisma is a bit harder to integrate than other tools. The deployment and onboarding are plug-and-play, but somewhat hard to handle in terms of integration with external operations tools. The product design isn't up to the current standard. I would recommend having higher standards in terms of integration with other tools, especially operationalized tools.

The product could better integrate business logs and runtime notifications from Enforcer and Network Security Module. I would recommend better visibility and integration for any violations.

I have been using Prisma for a year.

Prisma is stable.

We haven't used Prisma at scale. It hasn't grown since we deployed. We have four clusters but haven't added anything. We still keep the four clusters. We didn't add anything. In the coming months, we'll replicate this with other customers once we see that the solution is stable. 

Prisma's support was helpful. I rate them nine out of ten. 

Positive

We've never had another solution for this specific use case. This is the first. 

Some modules are straightforward to deploy, but others are a bit complex. End-to-end deployment of the modules and the whole network took approximately four months.

The Prisma team helped us in this deployment. The team helped us learn while implementing it. 

We've seen a return by reducing risks from cyberattacks and compliance issues. 

I recommend knowing the number of licenses you need for your operations and your expected workloads before signing a license agreement. There are no hidden costs as far as I know.

We looked at some solutions to improve security posture and risk management. Prisma was the product that had the capabilities we need in our price range.

I rate Prisma Cloud seven out of ten. Before you implement Prisma or any other solution, you need to ensure you have all the tools you need in place and know if it will fit into your current environment.

Our primary use case is to certify blueprints. We are helping both on the CSPM and the CWPP parts of it. We monitor the compute infrastructure and certify the project.

CACS for CSPM, we certify against the NIST 800-53 compliance standard.

For the compliance part, we have found the pie graph, where we can see all of the compliance standards in one go, to be a valuable feature.

Prisma Cloud's monitoring features such as the compute compliance dashboard and the vulnerability dashboard, where we can get a clear visualization of their docker, have also been valuable. We can get layer-by-layer information that helps us see exactly where it's noncompliant. They update the dashboards quite frequently.

Their data security feature is quite good as well.

Their training modules are good, and my team is okay with them.

Microsegmentation still needs improvement.

For data security, they have only specific regions like the US, and they need to move to Asia as well.

The most important thing has to do with the computing, licensing, and costing. They charge seven workloads for monitoring one compute, and that is quite expensive. This makes it difficult to move fully with the compute part because of the workload.

Their training modules need to have more live examples. We need to refer to the YouTube channel or follow Palo Alto to get the reference. If they can refer to the YouTube channel in their training and indicate that it can be referred to for further information, it would be good.

On their portal, they do not have which services are available in each region. While searching, it's very hard to find in which location a service is enabled. So, it would be great to have a list of services for each region.

I've been using Prisma Cloud for eight months. It is a SaaS solution.

It's stable as of now; it has not been down in the last eight months.

It is scalable as of now. We have 20 VMs.

Technical support is good. From what I've observed though, different regions seem to have different SMEs, subject matter experts, and different people have different knowledge. So, there is definitely a gap between the different SMEs.

We were using AWS products.

We switched because of twist lock for compute security. The Prisma Cloud dashboard is powerful, and it gives you at-a-glance compliance security against many standards. We can also write our own custom policies if we want to build our own standard. So, there are lots of benefits with Prisma Cloud.

It's a SaaS, so the initial setup is pretty straight forward. We are still onboarding, and most of the customers are in the dev environment as of now and not production. So, it was quite smooth. They have their contributions filed on the portal, the cloud formation templates.

The licensing cost is a bit high on the compute side. We get a corporate discount, which helps reduce overall cost. In some cases, you may need to have two licenses to onboard a project, which would make it expensive.

If your specialization involves blueprint certification against a compliance standard, then you can go with Prisma Cloud. It is very powerful for data loss prevention, and I would rate it at seven on a scale from one to ten.

We are running multiple VMs on GCP and use Prisma Cloud to monitor the CICD pipeline for any issues. If there are issues, we raise tickets in Jira. 

Prisma Cloud keeps our servers secure in most cases. We get the most value from the alerts when we have security issues. The runtime protection is also a good thing. We're also exploring the possibility of automating the CICD pipeline. 

We realized the benefits immediately after we integrated or connected our account.  We used to get a lot of false positives, but we took steps to fix that. In most cases, we get help with that. It doesn't take much time to identify the problem.

Prisma covers the full development cycle and helps us a lot. We use it in the development phase and get a good value from it. We catch issues before the production stage.

Prisma Cloud's real-time detection and monitoring of our entire system is the most useful. We also value Prisma's runtime protection and security alerts.

We like Prisma's preventative approach to cloud security. It alerts us about security issues before they become a problem. If our cloud system has outages, our clients may switch to another competing platform. With the preventative approach, we can ensure our servers are always up. 

The UX part of Prisma's user interface could be simplified and the metrics tool should be highlighted more.

I have used Prisma Cloud for three months.

Prisma Cloud is stable. We haven't had any downtime, crashes or lag. 

Prisma Cloud is highly scalable. 

It was easy to deploy and integrate Prisma Cloud. We connected to our account and chose the platforms and environments we have. When we first deployed Prisma Cloud, we didn't know much about it, so it took 30 minutes to an hour. Deployment was a one-person job. It doesn't require any maintenance on our end because it's a cloud platform, so we just receive alerts. 

I rate Prisma Cloud 10 out of 10. The first thing a new user should do is check the documentation and the official YouTube videos. You can always contact their technical support if you have any issues. I don't think they will require technical support because the videos are useful and the documentation is also good. You can also easily integrate and see the reports on the UI. 

Currently, we use Prisma Cloud by Palo Alto Networks in my company for our clients who operate in the finance and banking teams and want data, network security, and posture management for the cloud infrastructure.

The solution has improved our organization, and I believe that it is a continuous process to protect you in any environment. Prisma Cloud gives you an overview of what gaps are in their environment, but how they are going to be solved depends upon the client, especially the security gaps. Prisma Cloud by Palo Alto Networks gives 60 to 70 percent of the overview, which the client ignores in their infrastructures. The tool provides users with a better overview of what is going on in their infrastructure.

The most valuable features of the solution are areas like compliance and asset inventories, along with runtime protection.

The tool's UI is an area with certain shortcomings where improvements are required. With the cloud protection and UI, the tool should have the option to download the data for the vulnerabilities. One should have the option to download detailed data about vulnerabilities in the host. The tool should have a guide or a knowledge base document. The tool should specifically provide a guide about the solution's UI, which can be helpful for clients.

Sometimes, it does provide an error, or I can say that when we integrate our infrastructure cloud with Prisma Cloud, we face some issues. Most of the time, the integration issues are not due to Prisma Cloud but from the client side.

The tool's support team needs to improve.

I have been using Prisma Cloud by Palo Alto Networks for two years. My company has a partnership with Palo Alto Networks.

Stability-wise, I rate the solution a seven out of ten. I rate the stability at a seven, considering the time we needed to get the data from DSPM. Most of the time, when the client requires data, it is not available. At other times, it requires a lot of time to get the data. It also requires time to import data from the cloud as per our requirements.

It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten.

My company's clients are medium and enterprise-sized businesses.

The solution's technical support team doesn't reply on time. There is a gap in communication. The solution's technical support team doesn't have enough engineers to handle the cases. The support team wants us to work as per their time, so it is not according to the clients’ needs and time. I rate the technical support a six out of ten.

Neutral

I got a chance to work with CrowdStrike and SharePoint, but I never got the project since the client did not give me a chance.

The product's initial setup phase is straightforward. For the deployment phase, we just need some minimal data from the cloud to be able to integrate with Prisma Cloud. Just in case of custom issues, there are some points where we faced some issues with the deployment, but it was basically from the client side as they had multiple policies deployed on AWS and Azure Cloud, making it a little difficult for Prisma Cloud to integrate. In general, it is easy to integrate anything on the Prisma Cloud.

For the product's deployment phase, one cloud admin from the client's end and one from my company's side, one person is required. Two to three people are required to take care of the deployment.

The solution can be deployed in a matter of days.

Though the company's clients have multiple tools, they were not able to integrate all of the cloud accounts in a single SIR tool, which is why we had to use Prisma Cloud by Palo Alto Networks to monitor all of our company's clients' cloud accounts.

The solution provides security scanning for multi and hybrid cloud environments, but it does not provide the details about the product that provides the security. Most of the time, it just provides an overview of the security gaps. In real life, I didn't see any of the scenarios where it is protecting our company's infrastructure. Clients are sometimes not ready to use runtime protection for the Prisma Cloud because they don't want to take any risks in the production environment.

The comprehensiveness of Prisma Cloud for protecting the full cloud-native environment involves network protection. The most important thing is network security, and the second is IAM security, which is important for the banking team. I see that the tool has a large number of containers. Deployment and pipeline security are the main areas for the banking sector. Our clients don't use much of Prisma Cloud by Palo Alto Networks because it contains complexity, and the UI is not user-friendly. There have been multiple cases of their client complaining about the UI. From the standpoint of the client, the tool is too complex.

Speaking about the tool's help that allows users to take a preventative approach to cloud security, I would say that based on the asset inventory, we check the details about the assets and the number of assets. Secondly, we go through the alerts, which consist of IAM and the network security rules. Following the severity, like critical, high, or medium, we first resolve those issues and take steps monthly. The alerts that are generated monthly should be resolved only in that month.

After the deployment, it took three to four months to notice the value derived from using the solution, from my point of view and experience.

The discovery is good. The discovery provides details about the assets and the data, along with the data inside the infrastructure and about the infrastructure. There are some issues because if only about the data, it does not give out any issues for the user and instead gives more information about the infrastructure and some within the infrastructure.

Palo Alto DSPM did not discover much data existing outside of our company's official IT systems.

The solution provides insights into the content that has been discovered, along with some detailed information.

I cannot reveal the type of insights into the content that the solution has provided because our client would not want our company to open up about such details.

The insights into the content have affected the data security operations since following the compliance provides and helps clients regulate their security. It also prevents data breaches. The data breaches open up whatever data can be opened, and it helps clients to determine what data they need to secure and how. Speaking about data security posture, our company's clients take steps to resolve any issues because they want to save their reputation, especially in scenarios involving hacking.

It took around two to three months to see the value derived from the use of the product.

The tool provides an automated discovery of new data assets as they get onboarded. It does take one to two days on an average basis to show all the data.

In terms of whether the solution provides a prioritized list of all the data security posture issues in our company's environment, I can say that as soon as the assets are discovered, Prisma Cloud starts scanning and does all of the data security scanning. It does not take much time, and it can be done in four to five hours. If it is a large-scale infrastructure, then it can take an average of eight to ten hours.

I have not used the solution's connectors for the SOC's DDR solution to help automate remediation since the plant where it is used did not integrate Prisma Cloud with the same tools they use, with one of the reasons being that Prisma Cloud overflows the alerts, and they did not want alerts to overflow with their production in an SIMP environment.

The solution provides visibility and control regardless of how complex or distributed the cloud environment becomes, but when it comes to getting the data from the UI shown to the upper management, things do become complex because the tool doesn't have many options to import or export data.

I cannot say that the solution has reduced all the alerts by prioritizing the ones that have the most impact on sensitive data. The alerts that were critical and high, have been resolved by the team, while also taking care of areas involving IAM and networks.

The prioritization of alerts in the tool has affected our company's operations, and from my point of view, right now, I am able to show my CIS and the upper management team what steps we have taken and how the issues that are there as per the alerts have been resolved based on the critical, medium and high severity basis. I can say that 60 percent of the issues have been resolved as per the alerts. It gives me the flexibility to provide details to the management team that we are on track to provide security to our infrastructure. It gives me the flexibility to provide data to management for some time. As the environment grows, it generates a lot of alerts, and it takes time to resolve all of them.

The solution does not require any maintenance, and one just needs to make sure that the tool is up to date.

Based on my experience, I would recommend Prisma Cloud because I have hands-on experience with the solution. The integration is easy. The tool provides visibility in the infrastructure and for the alerts about the security gaps, the tool provides precise details. Talking about the new app in the tool, I would say little improvements are required. The tool is quite informative for me, but from the client side, it does require some improvement.

If someone has a large infrastructure, I won't recommend Prisma Cloud to them. If they have medium and enterprise, then I will recommend Prisma Cloud to such people because it can handle and, as per the working out of the tool, it can change the details about the small-scale, medium-scale, and enterprise businesses, but not for the large scale enterprises.

I rate the tool an eight out of ten.

I was managing Prisma Cloud for a client. They were scanning container images for vulnerabilities and remediation.

Prisma Cloud is a terrific resource for preventing security concerns, from breaches to malware. They provide a compliance index, which is an excellent feature. Prisma Cloud provides visibility into and control over complex cloud environments. It could provide more awareness about the need to implement different types of benchmarks. Prisma helped our governance evolve. It enabled us to build more policies and determine where we needed exceptions.

We could use Prisma to integrate security into our client's CI/CD pipeline and add touchpoints to existing DevOps processes. However, the touchpoints weren't as seamless as we would've liked. It was a little tricky because they were moving to two different types of cloud accounts. They had to decide whether to use Prisma Cloud or another tool for those new cloud accounts. It's a difficult question because they were doing a lot of cleanup for PTS and moving to the more recent version of AKS. It depends on the strategy.

The client wasn't using all of the features, but the one that stood out was infrastructure-as-code (IaC). I built IaC use cases and was trying to get them to use it. I also liked cloud workload protection. I worked with the vulnerability management team to develop a process. It's a manual process, so it can be challenging to remediate many image or container issues. It was nice that we could build out a reporting process and download the reports. The reports are solid.

Prisma Cloud provides security across multi-cloud and hybrid environments. My client was migrating to Azure, but it's great for anyone with a hybrid environment. Prisma offers visibility to developers and high-level leadership because the dashboard is excellent and the alerts are comprehensive. You can understand it even if you don't know all the technical terms. For example, when I wanted them to use another feature that would've been beneficial, I could demonstrate it to them visually so they could understand. 

The automation is a mixed bag. Sometimes you'll run into issues while mitigating various vulnerabilities, and it's still a manual process. You can automate with an API, but it depends on the corporate policies for containers. You have the option. However, it's still a struggle, but that's not necessarily due to Prisma Cloud. You have many workloads in the pipeline, and things are constantly being repaved. The containers are up and down, and the environment changes continuously, so many things are hard to automate. It's possible if you put the work into it.

Prisma can comprehensively protect a cloud-native development environment. You must also consider cloud security posture management. That's where infrastructure-as-code comes into play. You must ensure that you're utilizing the alert feature in the dashboard for the analytics. If you're not, then you need to integrate something else. The client wasn't using CSPM, but it was on the roadmap. They didn't because they're moving to an Azure environment. 

Prisma is good about compliance, and their support is excellent, but they struggle with automation and integration. They need to stay on top of the newest types of connectors. How can you connect other applications and other tools in order for this to work cohesively? That's a challenge.

I've been managing that solution for a year.

Prisma Cloud is solid. 

Prisma Cloud is highly scalable. 

I rate Palo Alto's support an eight out of ten. 

Positive

I don't think Prisma saved this organization any money, but it could have. They didn't know how to optimize Prisma Cloud. I was trying to help them do that, but they had other high-level projects that got in the way. They needed to consider their budgets and which Prisma features they wanted to use.

If they were to build out those use cases and map out anything involving governance and compliance, they would find that this tool could save them lots of money. If Prisma Cloud is optimized, it's an excellent tool that isn't as costly as some think. You need to invest time and effort to determine the number of cloud accounts you're connecting and how many containers you expect to stand up.

Once you're more aware of how to optimize Prisma, you can determine how many credits you need. It's all based on credits, which will be expensive if you purchase too many credits. This client bought more credits than they needed. I told them it was unnecessary because somebody in the DevOps team decided they were going to push everything to the dev environment needlessly. They crossed a threshold that didn't need to happen and panicked. A strategy to optimize costs will save you money.

I rate Prisma Cloud a nine out of ten. Before implementing Prisma, research the different features and look at your current tools to identify the gaps. What is not meeting your compliance needs? What policies do you have, and how can Prisma align with the strategy?